1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
disappointed Hello, I ordered a 1/18 scale diecast (Signature) Studebaker Avanti. It took the better part of three week's to go from France to the United States (Wisconsin) When the carrier gave me the box I could hear a rattling noise inside, when I took the window box out I could see parts on the bottom of the box The complete front suspension was sheered off the car, both front wheels, there related spindles, and the tie rod. Now decision time, go thru all the B.S. to send it back, and then wait another month , or fix it my self. So I took the car apart and make a custom front suspension, it took me six hours. (This is what caused the destruction,) they must of packed the window box on a Friday night. They simply put the window box inside a bigger box with nothing to protect it. no bubble wrap, no foam peanuts. not even the local rag, no fragile tape on the outside (NOTHING) no wonder it was so severely damaged. I was looking forward to working with a company in France, but frankly I couldn't afford it.
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Response from 1001hobbies
Dear customer, Please provide us with your order number so we can help you (number ""18101"" is invalid). We apologize for the inconvenience, did you take any pictures of the damaged item you could send us? We are currently trying to improve the packing process to avoid this kind of issue. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
a serious company you can trust
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
Fast shipping. Perfect packaging. Very satisfied. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
very happy with my order i recommend your site to my modéllist friends
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
First order and complete satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
Very good American model for my par that interests me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
Delays a little long but otherwise very good and wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
Good tracking of the parcel with emails informing us of the status of the parcel from preparation to delivery Model conforms to the product requested
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
Item conforms to order. Very fast shipping. Thank you Santa
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
Correct delivery time . Received what I ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
The item was well packed and on time ... The item was well packed and on time for delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/12/2017
Fast and accurate service and delivery. Fast and accurate service and delivery. Don't change
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/12/2017
Fantastic seller Fantastic seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Thank you impeccable fast shipping happy layout artist
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Bonjourrien à dire continuez comme ça.Bourgeois jean jacqu
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Order well followed imprecise communication to repeat
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2017
I was extremely disappointed and surprised to have to pay a $40 customs clearance fee. I didn't see this hidden fee anywhere on the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Keep it up and it's great to be able to count on you for little problems and explanations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2017
After 15 days of waiting, I still haven't received my parcel. The distributor tells me that the Mondial Relais sites are unavailable one after the other. When will I receive my necklace?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Fantastic seller Fantastic seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Fast and accurate service and delivery. Fast and accurate service and delivery. Don't change
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Nothing to redirect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
The parcel tracking page when you don't have an account wasn't working last week otherwise nicke
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
for the choice is very good. However, we have just received 2 models whose boxes were not closed? and the cartons chipped (bad effect when it is to offer!!) and moreover we expected pro""Mantua""...which turned out to be 'Panh"" ???.(quality? price?..) M-Laure Ehlinge
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
COULD YOU CONSIDER SETTING UP A SERVICE IN WHICH CUSTOMERS TYPE IN A LIST OF PRODUCTS THEY NEED AND YOU RESPOND WITH THE PRODUCTS AVAILABLE?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2017
Too bad shipping costs are high
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 19/12/2017
Delivery time far too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Well ok good delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
People who listen
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very good. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
ottima organizzazione molte grazie e a sentirci al più presto buone fest
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very competitive prices on the web excellent parcel service by mondial relais to the bookshop of your choice! Fast delivery to Belgium
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Site internet très sérieux produit reçu avant Noël emballage intacte et le suivi avec colissimo était pa
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Boxes meets my expectations with fast order picking and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
A little long for the deadline but good communication on this suje
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Perfect and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
easy site great choice fast delivery i would come back
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/12/2017
smooth transaction. Goods arrived as expected all ok
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/12/2017
Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/12/2017
Products as described Response to questions fast Delivery time after notification of shipment somewhat long. Satisfactory overall.
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