Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2017
Good order for two pots of Humbrol paint. Order conformed, no equivalent from other brands. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2017
Excellent business Excellent business. Great inventory!!! A++++
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2017
Everything was perfect except the delivery: Mondial Relay informed me that the relay point I had chosen was no longer available and that I had to choose another one within 24 hours, otherwise they would deliver wherever they pleased. If by chance I hadn't read my e-mails that evening, the package could have been lost (or had to be fetched from a very, very long way away). That's not right, I'm not happy. It's not directly 1001 maquettes' fault, but the choice of Mondial Relay (as the only inexpensive option) still seems to me to be the wrong one.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/09/2017
was all in order can only recommend THANKS for it with kind regards veronika zwick :-)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/09/2017
Very pleased with the product & I would … Very pleased with the product & I would use them again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2017
Very pleased with the product; I would ... Very pleased with the product; I would use them again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2017
Good value for money and careful delivery. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2017
shipping could be faster and in all the information on the status of delivery. Otherwise very good choice in stock continue to expand the g
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2017
Nothing to complain about, everything went smoothly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2017
As usual, fast and efficient
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 28/09/2017
Good experience I have found products that I could not find elsewhere. As the only discordant note is that it considered that for little value of merchandise shipping costs are excessive.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/09/2017
Decals The decals I purchased arrived in a good secure package and was exactly as I ordered. I have not used them yet but upon examination, they appear to be of good quality. My only slight quibble is the amount of time it took to process and dispatch the order. If time is not an issue the this doesn't matter.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
Perfect orders are processed quickly to rzcommander without
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2017
Knowing absolutely nothing about models, but wanting to offer one to a loved one, I was very satisfied with the service. Wide range of prices and choice. The parcel arrived very quickly and the tracking system was excellent.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/09/2017
not correct at all worry about suppliers and have paid for this I am very disappointedÃ
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
Decals The decals I purchased arrived in a good secure package and was exactly as I ordered. I have not used them yet but upon examination, they appear to be of good quality. My only slight quibble is the amount of time it took to process and dispatch the order. If time is not an issue the this doesn't matter.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
On this 1st order nothing to reproach (respected deadline neat packing and good follow-up of comman
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/09/2017
I have ordered something for the first time and am very satisfied MfG Schemmel
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/09/2017
I live in New York I live in New York , wish delivery time was not so long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2017
Product as ordered and delivered on time. Very good! M
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2017
warned in case of delay but received promptly well packaged me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2017
a serious company, but there's not enough information on the products (figurines) (number and detailed photos of the figurines unpacked from the packaging) to avoid surprises at the reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2017
the order was delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2017
I live in New York I live in New York , wish delivery time was not so long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2017
Very responsivebrav
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 26/09/2017
worst customer service and worst online model store
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 25/09/2017
goods were absolutely in order also super packed but long delivery time although article according to stock is in stock .
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/09/2017
Couldn't get in contact Couldn't get in contact, answer machine always they were closed.Late on on delivery. Product was fine
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Response from 1001hobbies
Dear customer, Your order was sent on the 05/09/17, 1 working day after you placed your order, and delivered on the 12/09/17. This delay corresponds to the information on our website. Please note it is often easier to contact us by email rather than phone. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 25/09/2017
Couldn't get in contact Couldn't get in contact, answer machine always they were closed.Late on on delivery. Product was fine
Response from 1001hobbies
Dear customer, Your order was sent on the 05/09/17, 1 working day after you placed your order, and delivered on the 12/09/17. This delay corresponds to the information on our website. Please note it is often easier to contact us by email rather than phone. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
no problem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2017
I'm not here to break 1001 maquettes but I've had bad luck with my order and I'm still waiting to receive it so for a first order it's not easy normally delivered in 48h max 20 euro delivery it's been more than 1 week that I've been waiting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2017
Everything went smoothly. We regret a little the rather high prices by c
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
Very good service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/09/2017
Everything perfect and fast shipping. Shipping costs a little high but it is worth it for how fast it arrives compensates with crec
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/09/2017
Parcel arrived 4 days late
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2017
Order processed fairly quickly. Too bad there is no way to track the order from the site. At the time of ordering, the suvit button had disappeared from the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2017
deadlines respected quality of the product excellent your quote corresponds to my request on the planes of the second world war me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2017
Order of glue and paint received within a week by Colissimo. Positive point: very good step-by-step tracking of the order. Point for improvement: stock-outs on certain paints lengthen the delivery time without being able to anticipate this at the time of ordering. Af""in stock"" or ""out of stock"" would be a small plus...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/09/2017
Very, very long delivery times
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/09/2017
Everything was perfect. In explanation and delivery time by mail
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