Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2017
Enough over the handling and especially the wait of 2 weeks instead of one with a dhl supplement of 1999€ in order to receive normally quickly... Hoping not to be outdone by the new order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2017
reliable and compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2017
Order received on time
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2017
I was disappointed when I received my parcel because it was open due to the fact that the scotch tape had been put on incorrectly. Fortunately, it contained everything I needed.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2017
the gift arrived 2 days late. On the other hand, the car circuit is very good and my grandson is happy. You just need to improve your delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2017
Excellent communication and very fast delivery. Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2017
many products available and fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2017
excellent packaging1o mails to warn of the sending it is a little too muchsending a little long 5 days for a sheet of decals but remains very p
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2017
Perfect company serious and fast a good service to recommend cordially Mick from l'ile de la réunio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2017
fast order arrived on time, even if Mondial relai tracking is fuzzy. Packaging corresponds to products
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 24/06/2017
Very kind fast shipping and great products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2017
Very good choice perfect shipping but high prices. Dom
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2017
Having placed an order for Father's Day, I still haven't received the parcel, which has taken far too long to arrive, a week after I placed the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2017
The only usual problem is the slowness in dispatching a small parcel (envelope) for a part in stock. For the rest R
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
perfect! order conforms
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Service that lived up to expectations. Paint references not available elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Good quality product, just as I expected. Parfai
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
beautiful, varied catalog. Easy ordering and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Super fast shipping!! Super fast shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Excellent shop! Excellent shop!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Serious and fast...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Very good site I've never been disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2017
Availability can be improved: when I ordered an item""in stock"" it was no longer in stock at the time of preparation, which therefore took 4 to 5 days. Otherwise, nothing to say about the information and communication provided to the customer about his order being prepared. The packaging of the parcel was absolutely perfect.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/06/2017
Super fast shipping!! Super fast shipping!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/06/2017
Excellent shop! Excellent shop!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2017
delivery times far too long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
Excellent items and excellent support! Excellent items and excellent support!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2017
I ordered the model but received it 1 day too late for my birthday.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
Excellent sales service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2017
Satisfactory transaction but shipping a bit long! With a little more speed it will be perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2017
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
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Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/06/2017
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/06/2017
Excellent items and excellent support! Excellent items and excellent support!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/06/2017
Delighted with the treatment and speed of delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
nothing to report
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2017
Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/06/2017
SLOW SERVICE I still haven't received my order which was placed on June 3rd.
Response from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2017
Thanks for the kit Thanks for the kit. Great to deal with.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2017
Excellent service Excellent service