Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/02/2017
I found the same model cheaper. As for the gift, it was so ugly that it went straight into the garbage can. From now on, I'll buy a
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2017
Well done for the on-time delivery and quality products. I recommend this site for model enthusiasts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2017
Paints. Colour were spot on
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
Insanely fast delivery Shipping was very fast and reliable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2017
ExcellentI will continue to order from you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
A great site
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/02/2017
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
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Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
First order on the site and I'm not disappointed, delivery times are respected, the price is correct and the item received is as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
No worries from order to delivery. Products as expected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2017
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
Package received on time and in good condition
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/02/2017
Communication is absent ... I have sent two emails and was answered only after receiving the package with the model besides the most broken ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2017
1001 maquettes responded very quickly to the problem and even made a commercial gesture by leaving me the product delivered by mistake and I of course received the correct product (delivery in the same day).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2017
Parcel received several days later than announced. In addition, no care was taken when packing. The products are bulk-packed in plastic sleeves. Neither more nor less
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2017
Good treatment from 1001 maquettes, but transport needs to be reviewed as the package is in a strange state, looking as if it had been used as a balloon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2017
very good service coli nikel everything according to my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2017
satisfied too bad not all products are in stock no vallejo acrylic nor wash paint more brands of figurines would be appreciated victrix chintoys strele
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2017
Excellent site, fast delivery and well packaged. Attractive price. Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
Nothing more to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
perhaps lacks an explanatory note for the assembly of the model for the youngest but very happy thank you to all the team cordially
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
Order received in good condition and within a reasonable time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
The delivery was very fast and efficient. The product corresponds to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2017
rapidite efficasite juste une question faites vous la detaxe pour les TOM CORDIALEMENT
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/02/2017
Everything was great. Thank you very much!
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 13/02/2017
After 20 days from the accepted order and 2 ignored inquiries I am notified that a box is no longer available and that it would finally be shipped. A Christmas gift for a child thus became a gift for Epiphany! The reorder of the missing box was processed beyond the expected delivery time and with package thrown inside the condominium garden....
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 13/02/2017
Good choice of products but wait time-cost a bit long. Package well taken care of and product safe.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
Perfect delivery. I will recommend models on this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
No problems with the order and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
very good no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
A small error in the order, a quick flick of the queue and the problem is solved. Send corrected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
I've found a serious and professional partner. 1001 maquettes is a reference. Fast shipping. Parcel well c
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2017
Disappointed for the delivery it did not correspond to the dates given and no mail of excu
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
I took advantage of the sales to place an order. Everything went smoothly. Great choice and efficiency from 1001 maquettes. Very good, nothing to say, I'm satisfied.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/02/2017
Beautiful models fast delivery!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2017
I found the hard to find. The website was easy to navigate, price was fair, and delivery was fast. I will be back for more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2017
Everything is perfect - fast order tracking info and compliant order, so 5 stars. Bernard Peyr
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2017
I ordered a tube of cyberbond glue and I can't get a drop out.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 11/02/2017
Unfortunately, no shipping date was given and the parcel tracking did not work either. The products were fine.
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