Customer reviews of 1001hobbies

lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.

Good and fast

Perfect, it's all in the title

Highly recommended!

Respect of the order clear information on the different steps of the order follow-up

Photo did not correspond at all to the article received. I replied to the first emails confirming that the photo did not conform and that they did not have the article. The beginning of an arrangement seemed to be made, then radio silence. I will not recommend this site. Not even worth a

Wide selection. Easy ordering. Fast delivery. It was perfect

exelent performance!

Product available.at an attractive price.well packed.I recommend this great site! For my part it's the 4th time I've ordered and I've never been disappointed!

No delivery, no reply to the 2 emails sent, parcel number indicated unknown to the Post Office, no explanations, NOTHING. I will not repeat the experience and reserve the right to give my opinion on the appropriate forums.

Fast delivery, very satisfying and simple purchase with good follow-up.

Package received on time with no problems. Site to consider for a future purchase.

A small problem with the shipment increased the delivery time, but 1001 maquettes was very attentive, understanding and responsive. In the end, delivery enabled me to give my gift on time. In short, completely satisfied.

Great company Very good to deal with, order came within their estimated time

Very Fast corresponds to my comman

Great company Very good to deal with, order came within their estimated time

Too bad no feedback on the messages left on the site.

Items match description fast delivery. ****

Fast, accurate delivery

To be recommended

Very very bi

All the jars of model paint had a very sticky barcode label, so all the jars remained sticky.

Great service....... Great service.... great products..... sent quickly

I have used it several times. Was and am impressed by the service. Prices not always top. Very accommodating with returns.

I recommend this sitedelivery in time careful packagingI would certainly buy other products.merci continue to stay in this dynamic.

Hello, I'm just going to transcribe the messages I sent via the order history screen. Messages that have remained unanswered to date. A Colissimo order supposed to arrive within 5 working days (payment on 401) and shipped 9 days later (on 1301) and received 14 days later (on 1801).... Of course no sign of life no answers no considerations.... Hoping to be heard here.... Maxime F 11012017 14:29:04 Hello. Will I have a chance to receive my order before next week? Cordialement. Maxime F 11012017 14:34:05 We have exceeded the 5 working days.... I should have chosen a relay delivery... It would have cost me less... Do you need a week to process an order of 2 brushes? Are you serious? Maxime F 13012017 14:04:59 Please don't answer .... Your customers love you? I wonder how they do it!!!!! Please communicate! Why is my order processed 11 days after payment???? Do you have an answer for me? Should I take the necessary steps to be reimbursed? Maxime F 18012017 21:21:15 Well goodbye eh.... You're making a mockery of the world here. I don't know if you're in the hobby personally but I doubt it.... Firstly, my parcel was dispatched 11 days after payment. So you propose colissimo for faster delivery? In this case why such a long wait and above all without any commercial gesture or even a simple answer to the messages I sent you to clarify the situation? I'm not a bad customer, but I hate being taken for a ride... Clearly I would have appreciated more transparent communication.... Anyway, I waited... But when I received the parcel, I was completely appalled to find my Napoleon Corporal brush (1399e after all!) wandering around in the parcel without even a protection on the tip!!!! I've never seen anything like it....tte magnificent cardboard figurine François 1er as a gift, which I promptly threw in the garbage can! You are anything but professional and I can guarantee you very bad publicity in the future.... I will never order anything from your site again. You're the worst hobby traders I've ever come across on the web... I'm really very unhappy

Very good on the whole but could be improved by specifying the scales and number of parts as well as the colors required for the models (some of them).

Great service....... Great service.... great products..... sent quickly

efficiency and reactivity

Tamiya cements The best price and the best product thanks a lot !!

quality product, reasonable prices and on-time delivery

Quality product delivered as expected (advertised lead time 6 days actual lead time 6 days. Satisfaction

Tamiya cements The best price and the best product thanks a lot !

The delivered item did not match the description on the website in terms of color and design (kit instead of finished model). Long delivery time due to shipping from France. The offered ""gift packaging"" was a joke - carelessly stapled dark blue paper bag. The cost of returning the goods to France is entirely at the customer's expense (DHL €11 in my case) and there is no return slip or hotline. I have now been waiting 3 weeks for a refund of the purchase price - a request by email also went unanswered ...

the package arrived intergro and well packaged.delivery time a little longhima all in all within 15 days of ordering.

Very satisfied site simple and complete ease of ordering quickly executed

Very good to be recommended

I asked for and paid for a gift pack so that I could give it as a present No trace of the gift pack and no apology attached Disappointment!

If I have nothing in particular to reproach 1001 maquettes apart from a small delay in delivery due to payment in three instalments, I am not at all satisfied with the item purchased ...!!!! a 4F200LM helicopter paid almost 500€...!!! and which does not fly at all ...!!! and in fact is already out of service even before I have finished paying for it. At this price, you'd think that by gently pushing the throttle without touching any other controls, the machine would hover obediently ... but it doesn't, and it goes off in all directions because it's obviously not factory-calibrated. The paper manual in French is totally complex and improbable, describing settings that would scare you. It's more than fragile, and the spare parts that are broken (swashplate among others) are no longer available from dealers. I left a more than unfavorable review on this very article. I would no doubt have postponed or renounced this purchase if 10ire had issued a detailed warning concerning this model, and this is a reproach that I take the liberty of making. Sincerely

Hello. Parcel arrived well packed and conform. 2 days delay probably due to cold weather. M