English 
A
Rating: 5 out of 5
Everything perfect!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Excellent performance
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Response from 1001hobbies
Hello Jean-Luc,
A big thank you for your very positive feedback! We are delighted that our service met your expectations. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
A big thank you for your very positive feedback! We are delighted that our service met your expectations. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
P
Rating: 5 out of 5
Sorry for the delay in responding. I am satisfied with both the delivery times and the packaging. Everything is perfect. Regards
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Response from 1001hobbies
Dear Palmiro,
We sincerely thank you for your positive feedback! We are happy that you are satisfied with the delivery and the packaging. We are pleased to know that everything went well.
Best regards,
The 1001hobbies team
We sincerely thank you for your positive feedback! We are happy that you are satisfied with the delivery and the packaging. We are pleased to know that everything went well.
Best regards,
The 1001hobbies team
R
Rating: 5 out of 5
Order of paints well received. Thank you for the speed! +++++
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Response from 1001hobbies
Hello Radjou,
We warmly thank you for your positive review! We are delighted that your order of paints arrived quickly. Do not hesitate to come back to see us for your future projects, we will always be there to serve you.
Best regards,
The 1001hobbies team.
We warmly thank you for your positive review! We are delighted that your order of paints arrived quickly. Do not hesitate to come back to see us for your future projects, we will always be there to serve you.
Best regards,
The 1001hobbies team.
M
Rating: 2 out of 5
The delay and handling of the order was not on point via Smartbox. The model was no longer available. 1001 hobbies first offered me a replacement model with an extra charge which I refused, then an equivalent model without extra charge. I waited 6 months.
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Response from 1001hobbies
Hello Marie,
Thank you for sharing your experience with us. We are sincerely sorry to learn that the handling of your order did not meet your expectations, and we appreciate your patience throughout this process.
Please know that we have since ended our partnership with Smartbox, in order to guarantee our customers a level of service more in line with our standards.
Do not hesitate to contact us directly so that we can discuss your situation and provide you with the best possible solution.
Best regards,
The 1001hobbies team
Thank you for sharing your experience with us. We are sincerely sorry to learn that the handling of your order did not meet your expectations, and we appreciate your patience throughout this process.
Please know that we have since ended our partnership with Smartbox, in order to guarantee our customers a level of service more in line with our standards.
Do not hesitate to contact us directly so that we can discuss your situation and provide you with the best possible solution.
Best regards,
The 1001hobbies team
R
Rating: 5 out of 5
I was delighted with the speed of the order
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Response from 1001hobbies
Hello Robert,
We sincerely thank you for your positive feedback! We are delighted to learn that the speed of your order has satisfied you. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
We sincerely thank you for your positive feedback! We are delighted to learn that the speed of your order has satisfied you. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
S
Rating: 5 out of 5
Excellent!
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R
Rating: 5 out of 5
Okay
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W
Rating: 5 out of 5
everything is great!
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A
Rating: 5 out of 5
Very professional company with an impressive catalog and timely and secure shipments.
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K
Rating: 3 out of 5
This time everything is good, last time less so
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S
Rating: 5 out of 5
Perfect delivery! Clear communication and perfect packaging.
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Response from 1001hobbies
Hello Serge,
We sincerely thank you for your positive feedback. We are delighted to learn that you were satisfied with the delivery and our communication. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
We sincerely thank you for your positive feedback. We are delighted to learn that you were satisfied with the delivery and our communication. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
A
Rating: 4 out of 5
Irregular prices, some cheap models and others expensive compared to other websites. They take longer to ship the order than the customer expects. Huge and varied stock, unbeatable!! There are references that can only be found here.
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P
Rating: 5 out of 5
Everything went well, in fact the package arrived before the deadline
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A
Rating: 5 out of 5
Good
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M
Rating: 1 out of 5
No goods received, no feedback upon request
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Response from 1001hobbies
Good day Mr. Georges,
thank you for taking the time to share your review with us, although we are very sorry to hear about your disappointment.
We completely understand your frustration about not receiving your order and would like to apologize for this situation.
In order for us to review your case and offer you a solution as quickly as possible, we kindly ask you to contact our customer service directly:
• Through the contact form at the bottom right of our website
• By email at: [email protected]
Our team will do everything possible to resolve this issue quickly and provide you with a suitable response.
Best regards
Your 1001Hobbies team
thank you for taking the time to share your review with us, although we are very sorry to hear about your disappointment.
We completely understand your frustration about not receiving your order and would like to apologize for this situation.
In order for us to review your case and offer you a solution as quickly as possible, we kindly ask you to contact our customer service directly:
• Through the contact form at the bottom right of our website
• By email at: [email protected]
Our team will do everything possible to resolve this issue quickly and provide you with a suitable response.
Best regards
Your 1001Hobbies team
L
Rating: 5 out of 5
Good experience Good catalog I will buy again
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D
Rating: 5 out of 5
Very nice items. Order delivered before the expected date and very well packaged
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Response from 1001hobbies
Hello DOUBLET,
We sincerely thank you for your positive feedback! We are delighted that you appreciated the quality of our items and the speed of our service. We look forward to seeing you soon in our online store.
Best regards,
The 1001hobbies team.
We sincerely thank you for your positive feedback! We are delighted that you appreciated the quality of our items and the speed of our service. We look forward to seeing you soon in our online store.
Best regards,
The 1001hobbies team.
I
Rating: 5 out of 5
All Swedish and operational I am speaking!
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Response from 1001hobbies
Hello Lhor,
We warmly thank you for your positive feedback! We are delighted to learn that you appreciated the speed and efficiency of our service. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
We warmly thank you for your positive feedback! We are delighted to learn that you appreciated the speed and efficiency of our service. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
S
Rating: 5 out of 5
Fast international shipping, items went out the next day and the items were packed just right.
N
Rating: 1 out of 5
The shipment arrived much too late. No feedback from support, despite multiple inquiries! Never order here again!
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Response from 1001hobbies
Dear Natalja,
we are sorry to hear that your order arrived late and that you have not received any feedback from our support. Your satisfaction is important to us, and we would like to find a solution together. Please contact us privately at [email protected] so that we can assist you further.
Best regards,
the 1001hobbies team
we are sorry to hear that your order arrived late and that you have not received any feedback from our support. Your satisfaction is important to us, and we would like to find a solution together. Please contact us privately at [email protected] so that we can assist you further.
Best regards,
the 1001hobbies team
A
Rating: 4 out of 5
very good seller
D
Rating: 5 out of 5
Clear and fast site to receive the order
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Response from 1001hobbies
Hello Didier,
We sincerely thank you for your positive feedback! We are delighted that you found our site clear and that your order arrived quickly. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
We sincerely thank you for your positive feedback! We are delighted that you found our site clear and that your order arrived quickly. Your satisfaction is our greatest reward.
Best regards,
The 1001hobbies team
F
Rating: 5 out of 5
However, pay attention to the quality of the packaging of the shipping box, the box inside was a bit damaged.
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Response from 1001hobbies
Hello François,
We warmly thank you for your positive feedback and your rating of 5/5. We take your comment on the packaging into account and constantly strive to improve our services to provide the best possible experience for our customers.
Best regards,
The 1001hobbies team
We warmly thank you for your positive feedback and your rating of 5/5. We take your comment on the packaging into account and constantly strive to improve our services to provide the best possible experience for our customers.
Best regards,
The 1001hobbies team
K
Rating: 5 out of 5
Great transaction!
P
Rating: 5 out of 5
Everything is perfect I recommend
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M
Rating: 5 out of 5
Interesting price. And especially quality packaging eliminating any risk for a fragile product
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Response from 1001hobbies
Hello Martial,
We sincerely thank you for your positive feedback. We are delighted that our prices and the quality of our packaging met your expectations. Your satisfaction is our priority.
Best regards,
The 1001hobbies team.
We sincerely thank you for your positive feedback. We are delighted that our prices and the quality of our packaging met your expectations. Your satisfaction is our priority.
Best regards,
The 1001hobbies team.
C
Rating: 5 out of 5
All good
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A
Rating: 5 out of 5
Great service and well packaged, no hesitation on buying again from you. 👍
J
Rating: 5 out of 5
great choice, excellent service
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J
Rating: 5 out of 5
Everything worked very well and the ordered item arrived intact and on time.
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G
Rating: 5 out of 5
+++ Extraordinary article! Very professional seller! I recommend 100% +++
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M
Rating: 5 out of 5
fast delivery, ease of ordering
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J
Rating: 5 out of 5
package conforms to the order
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G
Rating: 2 out of 5
The delay between the time of the order and delivery was far too long. The item I ordered was not in stock was not clearly indicated on the site, it was only mentioned at the time of the final confirmation for the delivery of the product (ordered on May 4, delivered on May 27). Basically, it's not dramatic, but it's just that the display on the site seemed a bit misleading to me, hence this negative impression, especially with more than 3 weeks of delay. It is very likely that next time I will think twice before ordering, and in the absence of clear information on stock/delivery I will not place an order.
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Response from 1001hobbies
Hello Guillaume,
Thank you for taking the time to share your feedback. We are sorry to learn that the delivery time did not meet your expectations and that the information on the availability of the item was not clear. Your feedback is valuable and we are constantly working to improve the transparency of our site. We hope to have the opportunity to serve you again, providing you with a more satisfactory experience.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We are sorry to learn that the delivery time did not meet your expectations and that the information on the availability of the item was not clear. Your feedback is valuable and we are constantly working to improve the transparency of our site. We hope to have the opportunity to serve you again, providing you with a more satisfactory experience.
Best regards,
The 1001hobbies team
K
Rating: 1 out of 5
It cannot be that such a meager order takes 7 weeks to reach the customer. The model kit is flawless, yet I will refrain from ordering from your company in the future!
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Response from 1001hobbies
Hello Klaus,
Thank you for taking the time to share your opinion. We are sorry to hear that the delivery of your order took longer than expected. Your feedback is valuable and helps us improve. We hope you will be tempted to give us another chance in the future.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your opinion. We are sorry to hear that the delivery of your order took longer than expected. Your feedback is valuable and helps us improve. We hope you will be tempted to give us another chance in the future.
Best regards,
The 1001hobbies team
H
Rating: 3 out of 5
Delivery takes way too long.
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Response from 1001hobbies
Hello Hervé,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced long delivery delays and we are doing our best to improve this experience. Please feel free to contact us directly so that we can provide you with a solution.
Best regards,
1001 Hobbies
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced long delivery delays and we are doing our best to improve this experience. Please feel free to contact us directly so that we can provide you with a solution.
Best regards,
1001 Hobbies
R
Rating: 5 out of 5
Package arrived as expected.. very good condition
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J
Rating: 5 out of 5
Good follow-up on my order, delivery time more than satisfactory
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C
Rating: 5 out of 5
very satisfied, order sent and received quickly. Well packaged and matches the description of the item.
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