Customer reviews of 1001hobbies

Product never arrived. I ordered my product on October 22, 2016 and I still have not received it (November 10, 2016).

great service Great choice of products,prompt polite service.thanks guys!

Correct shipments within the indicated time some models a little expensive in comparison with other stores.

Order conformed delivery a little long due to Mondialrelay but nothing serious.

great service Great choice of products,prompt polite service.thanks guys!

Still not received my order! Takes too long to deliver.

For my first order at 1001 Maquette success and satisfaction. Sincerely.P

For my part, I find this site to be a real dud. I order three articles all in stock in the category""accessoires train"". Still no delivery after 23 days. Sent three emails with no reply. Impossible to contact them by phone as the customer service number is a disc which asks you to contact them by email (to which they do not reply). I make a claim via Paypal on Friday and miraculously on Monday I'm told that an item is missing and I'm offered a credit note or the possibility of ordering other accessories. I replied that I was no longer interested and asked for my order to be cancelled. Once again, they turned a deaf ear and sent me my order with a credit note, which did not include shipping costs. (forced sale) Given the small sums involved, and to put an end to this spiral, I ordered other accessories for the amount of the credit note, again with shipping costs at my expense. I've just received my second order after 15 days. In the meantime, to make sure I didn't miss my grandson's birthday, I ordered from l'atelier du train, which I received in three days.

Fast delivery, as ordered. Solid packaging. Wide choice of paint

Still not received my order! Takes too long to deliver.

I ordered an item from the store on 21.10.2016. This was reported to me on 24.10.2016 as shipped but unfortunately has not arrived until today 07.11.2016. Something like this does not have to be the fault of the model store. What is annoying, however, is that my attempts to contact the seller - apart from an automated reply - were simply ignored. So I have no goods and with this type of customer service it will be extremely difficult to get back the money I have already paid. I should probably close the account I created...

Rien de spécial à direc est très b

That says it all!!! I was able to chat on the site and get advice on the choice of products. The package was prepared and shipped very quickly (delivery received two days before the scheduled date). Trustworthy seller and I have no regrets about my purchase, which I will certainly repeat.

Delivery on time and in good condition. The item ordered corresponds to the criteria announced by the

a team very attentive to its customers a little long to be delivered but with a little patience everything is delivered in the best con

No complaints... Perfect

Deadline correctprice correctsuper

fast delivery and as expected

It's hard to keep track of paint references

the delivery time is a bit long but otherwise it's perfect

The model's box was open and no parts were missing. The box was pushed in on the top right-hand side. What a shame!!! for a first order on v

I am in the process of reconstructing the legendary Afrika Korps and the Napoleonic epic. I am satisfied with the miniatures I receive, which are in line with my wishes.

For my first order, I'm satisfied with the quality of the 1001 Maquettes service. The only downside concerns the Mondial Relay service, in that when you try to track your parcel, either the system replies that it can't find it, or it's overloaded. Otherwise, I'd like to thank the entire 1001 Maquettes team for their service and the attention they gave me during the various stages of my order.

I ordered an item on 2209 which was announced as being in stock. On 2309 I was debited for the amount of the order. On 3009 I received an e-mail stating that the product was awaiting delivery. I left several messages by e-mail and answering machine (nobody ever answers the number given) without any reply to date. Finally, after numerous telephone messages and e-mails, I was reimbursed on December 09.

Very satisfied with my order shipped quickly but too bad there is a model I did not find but very c

The order arrived timely. The order arrived timely. I got what I ordered I have no complaints.

The order arrived timely. The order arrived timely. I got what I ordered I have no complaints.

30% of items in stock were not delivered. Deliveries after one month. Credit notes do not always work. A refund promised twice has still not been made. A disaster and no s

Very quick purchase, very well packaged, lots of choice but a pity there are two models missing that I would like to have Mazda mx5 na and matra bagheera première generati

Slow Delivery Overcharged Postage !! NOT delivered by DHL. but by normal postman.

Slow Delivery Overcharged Postage ! NOT delivered by DHL. but by normal postman.

Order placed on 1610. Delivery estimated between 1710 and 2010 according to the site. Some of the items in my order were mentioned as having a 10 to 12 day lead time. Today is 111, a public holiday, but the 12 working days have passed and despite 2 reminders by e-mail, no response. No news of the order. Good choice of products but not serious about delivery times and customer information. And from reading the various reviews, I'm far from being a good customer.

Hello I had asked for a delivery in point relay but the parcel arrived at my home delivered by the letter carrier. This choice was justified by the almost constant absence of someone at home. What's more, as the parcel was a Christmas present, it could have been received by the recipient, which was to be avoided. Otherwise impeccable package and delivery.

Very good impression good company but I recommend to change shipping carrier the delivery was very bad.

very good material

had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know

On-time delivery Bravo

My parcel arrived one day after the estimate (from the 24th to the 26th) but otherwise the service is great.

Hello I ordered a Jouef starter set on this site and now some parts are missing from the box. I contacted them and found young people who know absolutely nothing about model railroading. I don't think I'd recommend this site to anyone or that I'd order it myself.

had some issues with shipping... take too long i cant tell if my decal was shipped or not... still waiting more news about it... when i bought them, thought that will be shipped fast... but some days a go i received other email telling that my order will be shipped soon.... how should i know