Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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J
Joël B.
Rating: 1 out of 5
following a purchase from 06/03/2025
Order placed in January, received at the end of March. Too long....
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Response from 1001hobbies
Hello,

We regret this review and apologize for the delay. We are doing everything we can to improve our processing and delivery times.

In your orders, two products were subject to a long delay, requiring a special order from our supplier in England. The delay for these products is about 4 weeks. However, it is possible that customs may have held up the order, which is the case for the Seminole Warriors 1:72 figurine. This is why this box arrived later than expected.

Please feel free to contact our customer service for any questions or assistance requests.

Best regards,
1001hobbies
N
Nils B.
Rating: 5 out of 5
following a purchase from 16/03/2025
The ideal car for a young teenager of 12 years old
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MICHELE L.
Rating: 5 out of 5
following a purchase from 26/03/2025
very good
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Javier F.
Rating: 5 out of 5
following a purchase from 22/03/2025
Very good and fast! Great product!
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VALERIO G.
Rating: 5 out of 5
following a purchase from 20/03/2025
Perfect items and delivery was punctual and fast.
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Gorgues A.
Rating: 2 out of 5
following a purchase from 31/01/2025
2 months between the order and receipt, for figurines that were supposed to arrive in a week...
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Response from 1001hobbies
Hello Sir,

We sincerely regret this review and apologize for this delay.

We would like to clarify that at the time of your order, the product SHOOTOUT! Vietnam War Series, for which you ordered two copies, was only received in stock as a single copy. As soon as we received the order, we immediately placed a new order for the product to send it to you as soon as possible.

We renew our apologies for this setback and advise you to prioritize products marked as "shipped today" to ensure their immediate availability.

We remain at your disposal for any questions or follow-up and hope to fully satisfy you with your future orders.

Best regards,
1001hobbies.
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Lucie B.
Rating: 5 out of 5
following a purchase from 21/03/2025
Perfect, super fast delivery!
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fabrice M.
Rating: 5 out of 5
following a purchase from 15/03/2025
Very well received without any problems and quickly, thank you...
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Jose V.
Rating: 4 out of 5
following a purchase from 15/03/2025
Good service, but a delivery date is set and then it changes, and having an operator who speaks Spanish.
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Gabriel M.
Rating: 5 out of 5
following a purchase from 17/03/2025
well received without issue
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Gonzalo M.
Rating: 4 out of 5
following a purchase from 07/03/2025
The transaction was perfect but I consider the time elapsed between placing the order and shipping to be excessive.
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Jean-Claude C.
Rating: 5 out of 5
following a purchase from 23/03/2025
Perfect
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Laurent S.
Rating: 5 out of 5
following a purchase from 16/03/2025
fast service. perfect.
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VICENTE P.
Rating: 4 out of 5
following a purchase from 17/03/2025
In principle, it's fine, just a small silly thing, why do you cover the labels of the paint cans? They have to be broken to see the code.
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sebastien P.
Rating: 5 out of 5
following a purchase from 23/03/2025
fast and serious shipping
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Christophe J.
Rating: 5 out of 5
following a purchase from 19/03/2025
Package conforms and is in good condition, fast delivery and even before the initially scheduled date, it's perfect.
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roland M.
Rating: 5 out of 5
following a purchase from 21/03/2025
Fast delivery
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Jean Claude P.
Rating: 5 out of 5
following a purchase from 22/03/2025
Nothing to report
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Olivier C.
Rating: 1 out of 5
following a purchase from 24/01/2024
Order received with a 1 year delay, BRAVO
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Response from 1001hobbies
Hello,

We sincerely regret this review and apologize for the processing delay of your order. We understand that this delay is unacceptable and we are sorry for it.

Please know that if you place another order on our site, we will do our best to process your request as quickly as possible and provide you with a better experience.

We thank you for your understanding and remain at your disposal for any questions.

Best regards,
1001hobbies
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Laurie V.
Rating: 5 out of 5
following a purchase from 22/03/2025
Perfect ++
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DIDIER J.
Rating: 5 out of 5
following a purchase from 13/03/2025
Nothing to report
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Nathan H.
Rating: 5 out of 5
following a purchase from 08/03/2025
The item arrived in great condition. Easy transaction overall and great communication. Highly recommend!
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Anne H.
Rating: 3 out of 5
following a purchase from 10/03/2025
I am disappointed with the delivery time. Apart from that, the order is as expected.
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gianluca V.
Rating: 5 out of 5
following a purchase from 05/03/2025
Everything perfect
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Ricardo B.
Rating: 4 out of 5
following a purchase from 08/03/2025
Variety of models and good service
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Valerio M.
Rating: 5 out of 5
following a purchase from 18/03/2025
Fast and precise
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PASCAL A.
Rating: 5 out of 5
following a purchase from 20/03/2025
THANK YOU
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Gery S.
Rating: 5 out of 5
following a purchase from 15/03/2025
Well received.
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Fernando M.
Rating: 5 out of 5
following a purchase from 17/03/2025
All good.
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Vanessa J.
Rating: 5 out of 5
following a purchase from 21/03/2025
Fast delivery, the package meets expectations 👍
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Aurélia P.
Rating: 4 out of 5
following a purchase from 07/11/2024
The package was not well protected and wrapped. The tape was coming off, and we could access what was inside. But the box of my figurine was intact! I am very satisfied with it. However, I received my figurine 2 months later than expected, while I was given false arrival dates.
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Jean Louis F.
Rating: 5 out of 5
following a purchase from 16/02/2025
I will recommend
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Philippe G.
Rating: 5 out of 5
following a purchase from 20/03/2025
Very serious, fast shipping. Perfect
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juan Carlos L.
Rating: 5 out of 5
following a purchase from 02/03/2025
The shipment was great, very well handled, maybe the only downside is that it took a little while, but everything was great
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Melanie R.
Rating: 5 out of 5
following a purchase from 19/01/2025
Thank you very much, happy to do it again :-)
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Alex L.
Rating: 4 out of 5
following a purchase from 11/03/2025
As an online store, I find it correct, with a good selection and a lot of types of products for those who want to buy that kind of activity and acceptable prices. But the stock situation is not entirely clear; if it is available with same-day shipping, I don't understand why it takes two weeks to ship the purchase. From what I understood, they are distributors, where you place an order and they request it from the stores, which is why it takes time to ship the product. Only once they have everything do they send the product to the buyer, since what I bought was all available with same-day shipping, but still, it took 10 days. I am going to buy again knowing that there will be this delay in time.
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GINES C.
Rating: 5 out of 5
following a purchase from 18/03/2025
very satisfied
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Christian H.
Rating: 5 out of 5
following a purchase from 28/02/2025
Perfect transaction with respect to deadlines.
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Niklas R.
Rating: 4 out of 5
following a purchase from 27/02/2025
Delivery took a bit longer, otherwise everything is good.
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Rainer E.
Rating: 5 out of 5
following a purchase from 16/03/2025
Fast service, great product, awesome price!
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