English 
F
Rating: 5 out of 5
top thank you super..
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Not bad, but a bit slow for Heller to get moving.
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Response from 1001hobbies
Hello Sir,
Thank you for taking the time to leave your review, and we apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
Thank you for taking the time to leave your review, and we apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
M
Rating: 5 out of 5
Delivery took a while, but the item arrived well packaged, quality as expected. Thank you!
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M
Rating: 5 out of 5
100% professionalism, detailed information about the order status, and kindness. Great selection of high-quality models. It is always a pleasure to shop at 1001 Hobbies, thank you very much.
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G
Rating: 5 out of 5
Package sent quickly
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T
Rating: 5 out of 5
Material and delivery conform to the order. Perfect packaging.
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E
Rating: 4 out of 5
Everything is very good
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J
Rating: 5 out of 5
Everything is correct and the order was received earlier than expected.
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R
Rating: 5 out of 5
Yeah they sent me the right and very willing models Lov it
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J
Rating: 2 out of 5
Lack of communication and stock problems. If I hadn't complained, I would still be waiting.
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Response from 1001hobbies
Hello, We regret your comment and apologize for this incident. We would like to clarify some details about the information on our website. There are two states to distinguish: 'Available': the product is in stock with our supplier and requires a lead time before shipping. 'Available - shipped today': the product is in stock in our warehouse and can be shipped immediately. Unfortunately, the BMW M635CSI 1:24 plastic model car could not be ordered from our supplier. Therefore, our customer service has shipped the available products and has taken your change request into account as soon as possible. We remain at your disposal for any additional information. Sincerely, 1001hobbies
A
Rating: 5 out of 5
Great product. To be purchased by those who are interested.
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N
Rating: 5 out of 5
0
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G
Rating: 1 out of 5
Avoid! Not reliable at all. Information several times incorrect. 3 months delay on products displayed as available from suppliers.
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Response from 1001hobbies
Hello Sir,
We regret your experience and apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
We regret your experience and apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
E
Rating: 5 out of 5
Arrived safely and correct
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F
Rating: 3 out of 5
Although I do not hold the seller responsible, the methods and vendors used for shipping are not up to par.
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C
Rating: 5 out of 5
top
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D
Rating: 5 out of 5
Store quality, fast delivery, compliant product!
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S
Rating: 3 out of 5
unfortunately the delivery took far too long (2.5 weeks).
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A
Rating: 4 out of 5
No problems with my order or delivery
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P
Rating: 5 out of 5
Very large selection and very fair prices. Fast delivery. Very good site
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A
Rating: 5 out of 5
Very good service
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E
Rating: 4 out of 5
the product is magnificent and of high quality; however, delivery was a little complicated in relation to payment by cheque, but I am nevertheless satisfied with my purchase.
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T
Rating: 5 out of 5
The order and the delivery it went very well I cannot express myself on the quality of the object it is a gift
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J
Rating: 1 out of 5
Ordered item broken in the packaging. Does not deserve a star.......
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Response from 1001hobbies
Dear customer,
We are sorry to hear about the condition in which you received your package. However, it is important to highlight that online sales carry risks related to transport, and ownership of the product is transferred to the customer as soon as it is shipped.
In this context, our customer service will contact you as soon as possible to find a solution to your problem.
Best regards,
1001hobbies
We are sorry to hear about the condition in which you received your package. However, it is important to highlight that online sales carry risks related to transport, and ownership of the product is transferred to the customer as soon as it is shipped.
In this context, our customer service will contact you as soon as possible to find a solution to your problem.
Best regards,
1001hobbies
E
Rating: 5 out of 5
Good communication and careful shipping!
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M
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
fine
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F
Rating: 3 out of 5
Unfortunately eea went wrong with the delivery. Eventually resolved well but after enough email traffic.
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P
Rating: 5 out of 5
Impeccable thank you
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V
Rating: 4 out of 5
Long delivery times
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C
Rating: 5 out of 5
Completely satisfied with my order.
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W
Rating: 5 out of 5
Great deal!
J
Rating: 3 out of 5
I am half satisfied. I did receive my order even though it took time. However, who decided to stick a label on the Tamiya paint pots? Great, now we have a color hat and no longer the label with the reference. Just because the color is visible doesn't mean it's not a specific reference that doesn't dilute like another.... Really, I find this completely useless. It ruins my shopping experience!
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Response from 1001hobbies
Hello,
Thank you for taking the time to report this issue, which has been a long-standing problem with our Tamiya paint supplier. For years, we have been asking them to reposition the labels so that the paint number is visible, allowing you to easily distinguish between two shades of gray or white. Unfortunately, they insist that this label is mandatory and complies with CE standards to be sold in France.
We fully understand the difficulties caused by this labeling arrangement, and we are sincerely sorry.
Best regards,
1001hobbies
Thank you for taking the time to report this issue, which has been a long-standing problem with our Tamiya paint supplier. For years, we have been asking them to reposition the labels so that the paint number is visible, allowing you to easily distinguish between two shades of gray or white. Unfortunately, they insist that this label is mandatory and complies with CE standards to be sold in France.
We fully understand the difficulties caused by this labeling arrangement, and we are sincerely sorry.
Best regards,
1001hobbies
L
Rating: 5 out of 5
Very good 👍
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M
Rating: 4 out of 5
Top
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P
Rating: 5 out of 5
Pleasant website
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S
Rating: 5 out of 5
Honestly superb order, the transport box is superb and the product of good quality. What's more, the price for a 1/16 scale model is not as high as 150 to 300 euros for very good quality, and it's delivered quickly. I'd like to recommend
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S
Rating: 5 out of 5
Very good performance
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J
Rating: 5 out of 5
Impeccable, as described and fast.
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E
Rating: 5 out of 5
as ordered and received promptly
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