Customer reviews of 1001hobbies

Fast delivery of the products ordered, all well packaged. I am very satisfied

Good products delivered promptly.shipping costs a little high for the price of the merchandise ordered.

No contact. No return call or email. No shipping or tracking info. I placed an order on 10-1-15 and received an email with the corresponding reference number. Enclosed in this email was the date of delivery being between 10-16-15 and 10-20-15. I also paid an upgraded shipping method so a tracking number would be supplied (UPS). However, no tracking number has ever been provided. My payment was processed and completed on 10-1-15 according to the order status on my account. I have patiently waited till today 10-20-15 which is the last day of promised delivery, but no delivery was made. For the last 3 days I have called the contact number which I only get a French answering service and no return call. I have emailed twice with no response, in an attempt to acquire a tracking number or some form of shipping info to conform some sort of progress is being made. I have also called the U.S. contact for returns in Centerton, AR with no success either. My order status has reflected the same message ""order being processed"" for 3 weeks now including after the promised delivery time has expired. If some sort of contact or explanation is not reciprocated, in the next day or so, I will be reporting this practice of customer neglect, and forwarding a copy of all correspondence to my attorney.

No contact. No return call or email. No shipping or tracking info. I placed an order on 10-1-15 and received an email with the corresponding reference number. Enclosed in this email was the date of delivery being between 10-16-15 and 10-20-15. I also paid an upgraded shipping method so a tracking number would be supplied (UPS). However, no tracking number has ever been provided. My payment was processed and completed on 10-1-15 according to the order status on my account. I have patiently waited till today 10-20-15 which is the last day of promised delivery, but no delivery was made. For the last 3 days I have called the contact number which I only get a French answering service and no return call. I have emailed twice with no response, in an attempt to acquire a tracking number or some form of shipping info to conform some sort of progress is being made. I have also called the U.S. contact for returns in Centerton, AR with no success either. My order status has reflected the same message ""order being processed"" for 3 weeks now including after the promised delivery time has expired. If some sort of contact or explanation is not reciprocated, in the next day or so, I will be reporting this practice of customer neglect, and forwarding a copy of all correspondence to my attorney.

Your material is decent but unfortunately it is not what I was looking for because I needed """""SAMURAI OF PLASTIC """""&colorful""" AND AT LEAST 10 CM""""" Unfortunately I misinterpreted your catalog and no complaints to you. If you have PLASTIC COLORED Samurai OF 10 cm. I will be happy possibly to proceed with a new order. Regards. Mauro Santinelli

Extremely attractive catalog and particularly correct purchasing and delivery procedure. We recommend

I'm only giving it 3 stars because I received a can of paint with a broken, cracked lid. Apart from this problem nothing to

Fast and serious, this is a site where you should comma

delivery conforms to the order.delivery time conforms to those announced at the time of the order. However, I was too disappointed with the relay point (auchan avallon) with whom we had to fight for three days to get our parcel, which we were told had not been received. I will no longer use relay point delivery.

Compliant order delivered quickly

The can of paint is as described but for the price I find the capacity a bit small.

Yyyyyyyyyyyyyyyyy

very slow delivery, delivered within 24 hours, collected 8 days later. product conforms to my order.

I always receive my shipments correctly, well packaged and quickly, but on this last occasion it was a little late, but to solve it they sent it to me urgently and certified, so it also arrived quickly after they informed me of the incident. I will continue

Order placed on 04 october in theory it left on 091015. on 161015 still nothing received. That's a bit much for a supposed delivery time of 4 to 7 days! On the phone, they promise tomorrow, tomorrow, tomorrow, but offer no compensation or solution. I think the store's policy is to charge shipping costs! which isn't right because the order follows the same channels. It's a way of making a bit more profit on the backs of customers. I don't recommend taking the free shipping option. Disappointed

Très bon site à bientô

AND 'CLEAR THAT MY JUDGMENT AND' ON STRICTLY PERSONAL EXPERIENCE FOR WHICH INEVITABLY LEADS ME TO SAY THAT IN TERMS OF PUNCTUALITY 'LEAVES A LOT TO BE DESIRED AMONG OTHER THINGS NOT ACCOMPANIED BY THE TRACEABILITY' THAT CAN 'BE OF HELP AS UNFORTUNATELY HAPPEN OF POSTAL MISHAPS THAT ARE THE ORDER OF THE DAY.ARMANDO FORTINO

Ordered without a hitch. Highly recommend! Quick delivery, no worries. Parfai

all very well

Not only are the delivery times not respected and the goods still not received. After-sales service has still not replied to us after two days. And on an order of €5117, we have been charged €53.56 at the bank, neither seen nor known.

Receipt of the package after the due date Unsuitable packaging (model box ab

Very good review. Good communication and fast delivery. I recommend this site

Well packaged and fast shipping! Parfai

... but too long to explain. I wanted to trust them despite the bad reviews below. In the end, they were completely justified. The big problem is with the order preparation/delivery part. The only positive point is the friendliness of the support person. A

A very good site with a wide choice of models and accessories. But shipping time a bit

always great service and speed

I regularly buy colors of HUMBOL on the site 1001 models to date 13-10-15 I have not yet received order of 21-9 . I chose standard shipping (the least expensive one) because I had no particular urgency but so it seems a bit too much Moreover I have solicited info but I have not received any kind of response I am not convinced I will make more purchases so i becomes safer and cheaper to buy colors in store.

very good despite 8-day wait for receipt after e

Nothing to say except that the delay is a bit lo

Delivery announced in 3 to 4 days delivery made within this time Bravo with everything I had comma

Why announce a delivery date when it will not be respected? More than 7 days difference between the announced date and the delivery date! Non-existent communication! No response to my requests for information.

All is not insignificant great choice more varieties visibility facilitated on the other hand delivery time too long does not take into account current assets which is very detrimental and can lead to a change of crazy

1st order. Package received in good condition. But that the delivery time is long compared to the indications initially indicated. To moderate my comment 1001 maquettes are dependent on carriers. This will not prevent me from recommending on

pleasant store but not all brands of plastic maqette manufacturers as well as for resin decal kits. Serious about leftovers, they come back when it's available again on their website.

Wishing to obtain some additional information before purchasing a model, I sent an e-mail. No reply. We don't read emails at 1001 maquettes! Well, I'll order aille

Good choice of models and accessories.

I did receive the rails in strong cardboard boxes with paper but the rails were or were fighting a duel apart from that no negative remarks and thank you I would come back Roger Duchat

The orders arrive in a reasonable time and offers a good catalog of varied miniatures.

ordered on September 26, 2015 received on October 08.2015.- better than that.!!!!!

Awful/No Service I can only echo the experiences of many of the dissatisfied reviewers of 1001 Modelkits. I ordered an item on 12/09/15 which was, and still is, listed as ""In stock, Shipped within 2-4 days"". It is now 06/10/15 and no goods. I have emailed them twice on 19/09/15 and 02/10/15 and received no response until today I found by accident that they had left a message in my order history on 02/10/15 that ""Due to an error of one of our suppliers, we are still waiting for the product to be resupplied"". No indication of when that is likely to be and of course the item webpage still shows ""In stock, Shipped within 2-4 days"". I have requested a refund and will certainly never go near them again.