Customer reviews of 1001hobbies

I placed my order on December 17th for a product""supposedly"" in stock and which I paid for on the spot. Despite being processed the next day it was not shipped until a week later. Then the shipment has taken 10 more working days to arrive (15 calendar days). Not to compare but a fellow hobbyist placed an order on another site on December 30 and on January 5 he had it at home and was able to deliver his gifts on time. If the transport company they work with does not work, maybe they should be able to deliver the gifts on time.

A huge choice for models at all levels. No express delivery - that's my only negative, which I wouldn't give 5 stars for.

The same day of placing the order I read very bad reviews about the delivery service so I wanted to stop it as it was important that it was here for Epiphany. They had not even prepared the shipment and did not want to make the refund only a voucher that obviously I did not want so I continued with my order...although they told me that it would be here at the end of this week they just wrote me saying that they still do not have it or them. They will let me know. I do not understand nadapague 15€ for the fastest shipping! If they can not meet the deadlines refund the money! Otherwise they are keeping the customer! The worst thing is that I tried to find the same model for me to arrive on time and Amazon had it in two days!

order placed on 2212 we are on 501 and still nothing received

Very good service: order arrived quickly despite the busy end-of-year period, parcel well done goods OK

The first purchase experience definitely negative due to excessively long delivery waiting time (4 months). The second definitely better. To improve the search steps on the site and the shipping costs

I can't say enough about 1001maquettes and I recommend it to all model makers.

The delivery time is a bit long. Despite my question about the delivery time, 1001 maquettes did not reply. Models of good quality and parcel well em

Efficient and serious. Very satisfied. I recommend and thank

For my order the money was withdrawn on 20122014 supposedly shipped on 26122014 . Today 312014 still no parcel.I know there were holidays but my other parcels ordered in France arrive MUCH FASTER. I don't live at the end of the

Getting the parcel to you on time Receiving the parcel correctly

The title says it all. I made a purchase on November 10 of toys for a child for Christmas Day, December 25. Today is January 2nd and I still have not received it. I can see that I will not receive it even for Three Kings Day more than 2 months later. The charge was made on the account since November 10 IMPR

Expensive prices (acceptable) but faulty service (unacceptable) .

Very fast service, the only downside is that shipping costs are just as high for a simple decal board as for a box of make-up.

Fast and reliable .... Is there a delivery charge and how much is it?

All good. The site could perhaps highlight better that the product is shipped from abroad and the shipping time is therefore longer. However, shipping was fast and efficient.

Absolutely awful It is now 1st Jan 15 and still waiting for delivery of my sons Christmas present which was ordered on 14th December. No one to speak to. Most of the telephone numbers don't even seem to exist!!!!!!!!!!!!! If there is a person at 1001 Modelkits maybe they could contact me re order no 49881 (UK) and then I could post a slightly different review.

Absolutely awful It is now 1st Jan 15 and still waiting for delivery of my sons Christmas present which was ordered on 14th December. No one to speak to. Most of the telephone numbers don't even seem to exist!!!!!!!!!!!!! If there is a person at 1001 Modelkits maybe they could contact me re order no 49881 (UK) and then I could post a slightly different review.

No worries. Fast shipping. Very good

disappointing to be avoided

Inoperative after-sales customer service. Shipments that do not have valid tracking identification.

Met the delivery time perfectly. The toy soldiers are beautiful and well cared for I would say beyond expectations.

Everything arrivedverything perfectvery satisfied!!!! Jordan.

I can recommend 1001 maquettes without any unpleasant surprises.

The instructions could be more 'clear. I have some doubts about the 1:32 scales do not seem so accurate at least in the case of the American armored car .

Lots of choice and order received quickly. However, the explanations given about the models are a little too brief. But I'm happy to recommend this site.

I'm a delighted customer! Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!

Very good service, keep it up.

a pleasant site to visit, the bonus being the instantaneous contact for immediate answers. I appreciated this little detail which made my purchase much more personal.

I'm a delighted customer! Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!

timing as indicated.

disappointed I was very sorry that the models did not arrive on time for grandkids to open at Christmas. They still have not arrived.

So far so good.....ll Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).

disappointed I was very sorry that the models did not arrive on time for grandkids to open at Christmas. They still have not arrived.

I had ordered on 1612 a model for a christmas gift by paying the fast delivery service and by paying the gift wrapping option ...in total the package arrived on 2612 and no gift wrapping !!!!! so very disappointed I will not order anymore on this site

Too bad I can't contact them by phone! I didn't receive an e-mail to let me know when the parcel had arrived. The relationship aspect needs to be improved. Otherwise, I got my parcel on time and I'm satisfied with the service.

I'm very happy with the fast delivery.

So far so good.....ll Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).

I placed my order for a model in stock on November 31 and paid on 03122014. Free delivery only shipped on 1212. I'm still waiting for my delivery. It's a Christmas present that I certainly won't get in time. I sent you an e-mail to find out what's wrong? I'm getting seriously impatient? Further to your answer I modify my note because I remind you that you have me a voucher for a free delivery so your services have posted by courr

I placed my order for a model in stock on November 31 and paid on 03122014. Free delivery only shipped on 1212. I'm still waiting for my delivery. It's a Christmas present that I certainly won't get in time. I sent you an e-mail to find out what's wrong? I'm getting seriously impatient? Further to your answer I modify my note because I remind you that you have me a voucher for a free delivery so your services have posted by courr