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A
Rating: 5 out of 5
Very happy with the follow-up and with our order parcel received in good condition.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersV
Rating: 4 out of 5
Very satisfied with the delivery and the product
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V
Rating: 2 out of 5
Not good. All loose in bubble wrap. Brush without protection. 7Euro shipping charged for 2.95Eure shipped. NEGATIVE
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A
Rating: 4 out of 5
Clarity ease speed.... everything I'm looking for
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A
Rating: 5 out of 5
Everything perfect!!! Order arrived flawlessly and on time!!! Really everything perfect!!! Until the next order!!!
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A
Rating: 5 out of 5
very good. good service
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A
Rating: 5 out of 5
Fast delivery As advertised
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V
Rating: 4 out of 5
Fabulous range - you really can find everything! Unfortunately, the prices are a little more expensive than in other online stores. However, this store also stocks products that are not available elsewhere. Shipping is extremely fast. Very good!
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A
Rating: 5 out of 5
Very good contact, the only drawback is the approximate scale, i.e. a few millimetres difference between two brands of figurines for the same scale.
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A
Rating: 1 out of 5
Very disappointed impossible to modify the order by phone after validation on in
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A
Rating: 5 out of 5
Fast and accurate service
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Rating: 3 out of 5
It is ""distressing"" to note that the tags (product available) do not correspond to reality and that the 7 days for the delivery either. I also agree with the previous comment about product prices: you can find cheaper products if you look hard enough... On the other hand, the communication service is excellent and the product is well packaged for transport. My humble, critical and constructive opinion
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A
Rating: 2 out of 5
I find that the product offered is not very well finished and that the whole red vehicle down to the engine is average.
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A
Rating: 4 out of 5
Lots of choice....a little expensive....but worth the money
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Rating: 5 out of 5
Fast service, good quality model kit The rare model kit I ordered was shipped quickly and was of good quality.
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Rating: 2 out of 5
5 stars for me but 2 stars from a relative who i recommended your site to. While I have to say I always had a great experience shopping with you, I was surprised when I had recommended your site to a relative who purchased the 1/350 Uss The Sullivans, intending to give it to me as a Christmas gift. He was told it was in another warehouse and charged his card the 59.00 for the kit. After two weeks he had not heard anything and tried to e-mail you but did not recive a reply. He also noted the price had dropped to 29.00$. Since he did not get a response to his emails he cancelled the order. Thanks for ""listening"" Phil
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V
Rating: 5 out of 5
Fast service, good quality model kit The rare model kit I ordered was shipped quickly and was of good quality.
V
Rating: 2 out of 5
5 stars for me but 2 stars from a relative who i recommended your site to. While I have to say I always had a great experience shopping with you, I was surprised when I had recommended your site to a relative who purchased the 1/350 Uss The Sullivans, intending to give it to me as a Christmas gift. He was told it was in another warehouse and charged his card the 59.00 for the kit. After two weeks he had not heard anything and tried to e-mail you but did not recive a reply. He also noted the price had dropped to 29.00$. Since he did not get a response to his emails he cancelled the order. Thanks for ""listening"" Phil
V
Rating: 5 out of 5
Everything went smoothly and was completely secure thanks to the PayPal payment option. Delivery fast and in good, secure packaging. If you are looking for another model, 1001 Modellbau is a first port of call.....
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V
Rating: 5 out of 5
I will definitely order something again.
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A
Rating: 3 out of 5
The parcel was well protected and complete, but the delivery time was much longer than expected (3 weeks instead of 10 days). It was for Christmas all right, but I would have preferred to have the actual delivery time so that the big kid wouldn't be disappointed and impatient.
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A
Rating: 3 out of 5
odd pricing The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.
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V
Rating: 3 out of 5
odd pricing The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.
A
Rating: 5 out of 5
The site offers a good assortment and communication is accurate. Delivery was a little longer than expected but under the Holidays it fits.
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A
Rating: 1 out of 5
very bad experience.... will never buy again!!!!
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Rating: 4 out of 5
delivery a little long may be normal with the holidays my gift arrived only 3012 otherwise no particular comment
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Rating: 5 out of 5
service ok but beware of prices it's generally more expensive than other webstor
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Rating: 4 out of 5
Order conforms to schedule
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A
Rating: 2 out of 5
Delay not respected received after Christmas No comment
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Rating: 3 out of 5
The site is remarkable, with numerous search criteria etc... As for the number of references, it's truly exceptional! Thousands of items! On the other hand, delivery times are sometimes a bit long. Too bad....But it's still great!
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A
Rating: 4 out of 5
good service the time of christmas was wrong for a fast delivery in time and heu
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C
Rating: 1 out of 5
Ordered on the 10th we are at 30 and I have not received it yet. I will never order anything from this site again and of course I do not recommend it to anyone.
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Rating: 2 out of 5
This is the first time I ordered a model from 1001 maquettes. The parcel arrived for Christmas, a Tiger 1 as a 16th Christmas present for our son. But when the boxes were opened, a package of wheels was open and half a wheel was missing. We then sent an email to customer service, which remains unanswered to this day. I was hoping to find a mail-order site I could trust. Unfortunately, I don't think I'll be buying again under these conditions, at the risk of throwing our money away and disappointing others. I would have preferred to give a positive review, but unfortunately I was unable to do so.
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C
Rating: 4 out of 5
The products and their description are correct. Correct packaging. Very satisfied with the purchase although they take too long to ship (5 days). Then MRW transports it fast but the time has already passed. Not suitable for gifts urgently
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V
Rating: 5 out of 5
Fast delivery Item as described.
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A
Rating: 1 out of 5
Glass bottles thrown loose into an empty cardboard box without cushioning. It's a miracle there was no breakage. A major training effort for your shipping staff.
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Rating: 3 out of 5
Lots of choice and very good selection, but big problem with shipping. The advertised delivery time is 5 to 7 days, but the parcel only left 8 days after the order was placed.
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Rating: 5 out of 5
Would it be possible to inform us about the different paints used on the figurines when we order them? Because we have to wait until delivery to get the right paint numbers.
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Rating: 5 out of 5
Very fast transport. The model on arrival was PERFECTLY as I had seen on 1001 maquettes .fr .I highly recommend this site !!!!
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A
Rating: 5 out of 5
Fast and punctual
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