Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2013
Great choice of products for model makers. Fast delivery, good communication. Would recommend.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/03/2013
1001 maquettes makes a mistake in my order and I report it. They ask me to send back the defective item at my expense and offer me free shipping on my next order?! Too nice guys! You're bordering on complete amateurism! I'm done with them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2013
ALL OK ! YOU ARE VERY WELL!!! AAAAA+++++ FIND PERFECT COMMUNICATION AND DESCRIPTION OF THE PRODUCT. SPEED DELIVERY, REASONABLE COSTS, PACKAGING PROOF OF DAMAGE.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2013
Very good turnaround time between order processing and shipping. I recommend this si
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2013
Great service Good selection and great service. Quick shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2013
Great service Good selection and great service. Quick shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2013
ALL OK ! YOU ARE VERY WELL!!! AAAAA+++++ FIND PERFECT COMMUNICATION AND DESCRIPTION OF THE PRODUCT. SPEED DELIVERY, REASONABLE COSTS, PACKAGING PROOF OF DAMAGE.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2013
Very good service from ordering to receiving the product. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2013
Perfect and very correct site! The 1st model I bought was missing a cluster (the track drive wheels). So I bought Friul tracks for my model with a 50% discount on this kit. The se""après-vent"" is therefore first-rate. I recommend this site and will recommend it again next time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/03/2013
If I hadn't been threatened with a ""hand courante"" for not respecting the purchase contract for a model and a sheet of ordinary decals, I'm sure that three yes three months after the order I'd still be waiting for my pack of 1001 Maquettes. So you'll understand that from now on I'm not taking this site very seriously, unlike other English, German, Polish or Czech sites, which are much more efficient.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/03/2013
Hello Sir and Madam, I'm writing to inform you that my order has arrived a second time in poor condition. The order concerned flat paint for copper and white decals. When I placed my first order for copper decal paint, it arrived crumpled, so I sent you a message to let you know so that my next order wouldn't arrive in the same condition. Unfortunately, it arrived crumpled again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2013
Very good site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2013
Fast order processing, careful packaging and competitive prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2013
small problem with the reception of my colie it misses an element problem solved the following day!!! very serious house the products correspond to my waitings a consei
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/03/2013
I strongly advise against this site. After placing an order, everything went wrong: misleading communications, product delivered 7 days late in a damaged parcel. No response to my emails and phone calls. Basically my worst e-commerce experience in 10 years. I don't recommend si
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2013
easy ordering clear order tracking on-time delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2013
Order received 1 MONTH after payment. Computer problem when placing the order but parcel sent anyway as an economy parcel. 1001 maquettes could have made up for this by sending a parcel.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/03/2013
Order on March 1 of an item ""in stock"" shipment on March 8 not yet delivered (March 17)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
order delivered on time and model exactly as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
I'm very satisfied with my model, it's very realistic. It's easy to assemble, thanks to the enclosed plans.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
There's plenty of choice for military vehicles at 172°. The list is up to date. Fast delivery times. I'm a long way from TONY maquettes, which left me bitterly disappointed (a few weeks, in fact, several months of waiting).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2013
The search system is efficient for my taste, although I do have one regret: not being able to create a wish list that can be saved between visits. Me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
for me everything went smoothlygood communicationI recommended it
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/03/2013
After some initial confusion on my part, everything went well. I would perhaps have liked an approximate delivery date so that I could have planned everything properly. But I think I've now placed another order and I know that everything is OK and I just need to be patient. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2013
I didn't understand why the Chronopost delivery took so long....more than a week from order to receipt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2013
this is my first order and I am very satisfied mer
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/03/2013
It was my first order from 1001modellbau. I have never ordered from abroad before and therefore never made the purchase. It took a little longer, about 14 days, but it wasn't that important for me. In general, the store is a bit more expensive for some items, but you can also find one or two exotic kits.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2013
After several orders always very fast if available and complete package to recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2013
Poor, Slow Service, Incomplete Order Many item not in-stock despite web order saying they were in stock ready to ship. For items not in stock, I was issued a ""credit memo"" to be used on next order without my permission. I can't imagine ever ordering again so I am now fighting for a refund. This was the poorest experience I have had ordering on the internet in 15 years.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/02/2013
Poor, Slow Service, Incomplete Order Many item not in-stock despite web order saying they were in stock ready to ship. For items not in stock, I was issued a ""credit memo"" to be used on next order without my permission. I can't imagine ever ordering again so I am now fighting for a refund. This was the poorest experience I have had ordering on the internet in 15 years.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2013
fast and efficient
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/02/2013
Super selection and very fast shipping. Good communication with the customer about the progress of the order and payment is also possible with Pay Pal. All in all, I am very satisfied.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/02/2013
They offer a lot of good things that you can't easily buy elsewhere. There is something for everyone, but unfortunately the store is based in France, which is noticeable in the delivery time and payment.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2013
10-day wait is too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2013
Serious sellerFast deliveryEverything is okI recommend.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/02/2013
good service clear store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2013
strictly nothing to say i received everything in a very short time i would recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2013
I ordered 15 days ago 14 boxes of figurines for my children 137 euros well received except that one is missing I called and the person I had told me 5 days ago now that I will receive an email I at
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2013
Fast processing of order, payment (via Paypal) and shipping, all within 6 days. I recommend...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2013
Very good choice of models... Reasonably priced... On the other hand, delivery is a little slow (allow 4 working days to make your package). Packaging needs improvement (I received a notification from the post office indicating a packaging defect which delayed delivery by 1 day! Fortunately there was nothing missing
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