Customer reviews of 1001hobbies

Difficult to track package

A bit long delivery times

Well done site, very fast delivery and no problems.

Very satisfied

Site, clear, various product references, fast delivery and well protected.

Super fast and reliable when ordering

It has taken a very long time to arrive

Good product

Fast and efficient thank you

My experiences with 1001Hobbies have, generally been good. They have a very broad collection of models available, many of which are not carried by domestic sellers. After a little confusion their website is relatively easy to navigate, and, given the distances involved prompt prompt delivery and their products arrive intact. On the other hand their prices and processing charges are relatively high compared with domestic sellers, but not unreasonable given the distances involved. I was pleasantly suprised by their prompt response to a problem I had with one order.

Great site. Delivery took longer than expected.

I'm very disappointed that you can send items with blown paint on one part of the body.

2 months of waiting!

Package delivered on time, but paint dried on arrival and parts missing

the only problem is the self-adhesive security label added to the jars, which is on top of the label where the reference is written, making it difficult to remove without damaging the inscription underneath, i.e. the color and reference.

great model but a bit expensive

My order was smashed, it looked like someone stepped on it making it garbage. The box it was shipped in was flimsy and thin and would be damaged easily

Paint accessories ordered on Monday evening and received on Wednesday. Fast, efficient. For a first order, it gives you confidence

Preparation time too long (more than 2 weeks for my order of 2 items). Otherwise a lot of products in stock is good.

Bad experience, 1 month delay in delivery, with explanations supported by a very poorly explained shipping procedure at the time of sale.

Crushed box. I complained but with no response

The website is very well organized and visually appealing, Each model has a number of images to select/view. Overall, I really liked the website but found the check-out process to be a bit confusing. It kept rejecting my credit card but never gave a reason for the decline. I was finally able to figure out the issue and successfully place the order. (I wish I could recall the decline issue, but I know it wasn't due to an issue with the card itself). It took about a month for delivery (to the USA), but I received periodic email updates about it's status during that time. The kit arrived intact despite the shipping box not having adequate cushioning material. Again, the website itself is great. Just some room for improvement in the shipping process.

Generally good, small availability problem on some items, not serious.

Although I haven't built it yet it looks good quality.

Paint cans do not fit into the notches. Unpractical for this purpose.

One good thing: the delivery (at 8 euros, I was hoping it would be quick). Otherwise, a very bad surprise. I ordered a product presented as a metallic miniature, painted and decorated. With delivery and gift-wrapping, I got 50e. The product arrived the next day, so there's nothing to say about the delivery, but fortunately I wasted the 2e50 in the gift pack to check the product. It wasn't a metal miniature but a plastic model (not necessarily of very good quality, by the way)...of course neither painted nor decorated and with absolutely nothing supplied for assembly. I'm not going to send this package back, in fact I've already assembled the model since it was for a gift, but I ordered a decorative item and ended up with a piece of white plastic. I might as well tell you that I don't recommend a service that claims several times on an item page that it's something and then sends you the exact opposite. Still no answer from the after-sales service, maybe an update one day...

no news of missing product

Two products are missing from the advertised delivery. And no delay for the product that is not in stock is delivered.

My order was perfect but fair warning. Royal mail in the uk are terrible. It was in my local office for a week before they delivered it. Even though i paid the duty right away. Shame as your site has such a good range of parts.

well ..

The boxes were very deformed due to transport, please use more rigid packaging.

Express shipping paid and 7 days delivery time because warehouse in France. But this is concealed. No response to emails and internal chat. Hotline is never answered. Spent 20 euros for express shipping for nothing and no refund or response.... Too bad because everything else was OK. But there's really room for improvement in customer service... Too bad

Packaging and article are very satisfactory. Delivery takes too long. With other suppliers it is faster

poorly packaged in the shipping box, not wedged....the small pieces have tumbled into the inner box ... box not taped, I hope there is nothing missing ... otherwise very fast shipping

Delivery time not respected...

Missing the delivery note otherwise everything was perfect, no errors on the products and products compliant and in good condition.

Service was fast, however the way the box was packed left a lot to be desired. The models box was wrapped in bubble wrap and looked like the postal employees played football with it. Every corner and one end received damage. The kit it's self wàs fine and in perfect condition. It's now part of the stash and eighth in line.

The type of accumulators did not have the contact blades to be soldered.

order meeting my expectations

delivery to the relay point very good . ordering models , I am disappointed with the model that comes from Poland the parts are very rough .