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A
Rating: 4 out of 5
Everything ok, perfect material as described. Not very fast shipping, but just have a little patience and everything arrives.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
Bit inconvenient that customer service does not understand dutch. This would improve telephone contact.
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C
Rating: 4 out of 5
I think shipping is a bit slow
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A
Rating: 4 out of 5
Bonjour bien recu il manque encore 1 puisque j'avais commande DEUX (2) salutations
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A
Rating: 4 out of 5
Received my order in 2 deliveries (4 and 5 weeks after my order). There was a delay with one of the products but everything arrived safely. It took a while but I'm not disappointed with the products.
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G
Rating: 2 out of 5
The delivery time was significantly longer than stated on the website. No notice regarding the extended delivery time Only after a response on my part was contact made
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Rating: 3 out of 5
not quite the quality you'd hoped for
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A
Rating: 4 out of 5
Seriously...
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C
Rating: 1 out of 5
It took a long time for an order in Spain. I placed an order, and after 3 days of waiting, I bought the same thing from another store, and it arrived before the original order. I sent a package by post, it arrives sooner to other countries, than the method used by 1001 hobbies. Maybe I'm wrong, and their warehouse is in Singapore.
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A
Rating: 1 out of 5
Very long for a delivery order placed on 2/06/2022 delivered on 17/06/2022 then you do not make any commercial gesture for the customers of long date From now on I will go to see elsewhere
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C
Rating: 4 out of 5
Fast delivery. Everything was perfect.
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V
Rating: 4 out of 5
after initial problems due to the loss of the first shipment by dhl. the second shipment worked great. thank you
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A
Rating: 4 out of 5
It's very good!!! and very fast! Thank you .
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A
Rating: 1 out of 5
1 month waiting to be reimbursed and 0 response on the location of my package...
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A
Rating: 1 out of 5
My package was delivered on tracking but I haven't received anything in my mailbox. Customer service is no longer responding to me.
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V
Rating: 2 out of 5
Product I ordered was in stock when ordered, took weeks to get a response to the original order only to be told it was out of stock now. Disappointing.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
A
Rating: 4 out of 5
Serious,reliable and quick in service.
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C
Rating: 1 out of 5
I still haven't received the order and it has been 18 days, I don't think this situation is logical. If I am not going to receive it, I could get my money back.
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A
Rating: 3 out of 5
Order error
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V
Rating: 4 out of 5
Everything went smoothly and without complications.
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A
Rating: 4 out of 5
All
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V
Rating: 3 out of 5
I ordered the model kit and the advert stated immediate shipping but it took two days to ship arrived quite a few days after the estimated arrival time. Having said that it arrived in decent condition and the kit seems to be intact. Still not happy considering the cost of postage.
G
Rating: 1 out of 5
Article was different from the picture.
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V
Rating: 1 out of 5
Never received- local post office indicated delivered but it wasn’t - they can’t find package - I know it’s not entirely the fault of 1001 but I am much less likely to purchase from again
G
Rating: 1 out of 5
The delivery was made with delay compared to what was advertised
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G
Rating: 4 out of 5
well packed , well sorry it was clear bubble plastic. otherwise very satisfied
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V
Rating: 1 out of 5
Slow and no tracking, bad attitude
A
Rating: 3 out of 5
I'm missing a puzzle
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A
Rating: 3 out of 5
My delivery was blocked due to an out-of-stock condition on three items (not visible when I placed the order... too bad! ). Delivery took a fortnight and was unblocked following my reminder. Well, all's well that ends well! But we can do better! Thank you so much.
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V
Rating: 3 out of 5
Prices for kits are quite high, postage rates are stratospheric
A
Rating: 1 out of 5
Expensive and time-consuming delivery (more than a week for problems)
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A
Rating: 4 out of 5
good site, delivery time a little long but given the economic situation it's normal.
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A
Rating: 2 out of 5
very disappointed with the wait despite reminder requests no way to communicate with you
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A
Rating: 3 out of 5
Received on time. The outside of the parcel was perfect, but inside the packaging was damaged. Quality of preparation not great
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G
Rating: 4 out of 5
No comments so everything is fine
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A
Rating: 1 out of 5
very dissatisfied, my order is missing a product that you don't have in stock. And you haven't replied to my e-mail about the missing item in my order.
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A
Rating: 1 out of 5
Article incomplete, Missing remote control, charger, battery, servo motor and servo receiver. Crooks, to do.
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C
Rating: 4 out of 5
Good article, variety on website and delivery information.
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A
Rating: 4 out of 5
The only downside is the red color, which is a bit annoying when you want to repaint over it.
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V
Rating: 4 out of 5
I received my order in only a few days - not bad considering that I'm in Colorado. I received exactly what I ordered, so I am happy with the service.