English 
C
Rating: 4 out of 5
Correct about the product but delivery was delayed 4 days longer than advertised.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Order of April 28th received on June 9th Too long
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G
Rating: 3 out of 5
Response to order was prompt and adequate. Did find 3 weeks between time of order and time of delivery to be very long.
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V
Rating: 4 out of 5
Too many fiddly bit and not as big as I thought
G
Rating: 3 out of 5
The time between ordering and delivery takes way too long.!1 in my facade almost 3 weeks !!! with no notice or notification.
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V
Rating: 3 out of 5
Thought I was buying from the uk as the web site was .co.uk took ages to arrive as it was from France, had I known this then would have expected a longer delivery time, will buy from them again when not needed quickly, products were as described and packed well
G
Rating: 4 out of 5
versus miniatureworld .com where I paid for my order and did not get it,I still got my order on time at 1001hobbies.Many thanks
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C
Rating: 2 out of 5
They don't answer to the mails...
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C
Rating: 4 out of 5
It took longer than expected due to wrong delivery to another destination. Otherwise I have nothing to say. Now I am waiting for another order to see how it goes.
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A
Rating: 4 out of 5
I've found what I'm looking for, but navigating the site isn't easy on some points.
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A
Rating: 3 out of 5
Order (display case) received in poor condition; the case broken, probably due to poor packaging for transport. A small box, containing the case; in a large cardboard box with a tiny bit of crumpled paper for cushioning. Out of the dozen or so 1001 Hobbies shipments, this is the only time this kind of incident has occurred.
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A
Rating: 4 out of 5
Delivery as ordered.
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A
Rating: 3 out of 5
message delivery info to be reviewed......
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A
Rating: 4 out of 5
too bad for an out-of-print model
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A
Rating: 1 out of 5
Very disappointed death figurines garbage part
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A
Rating: 4 out of 5
cde. compliant, parcel in good condition. On the other hand, the delivery time is too long - more than 15 days.
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A
Rating: 4 out of 5
Good communication with the person on the phone, and accurate response A L
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V
Rating: 1 out of 5
Had to pay import tax which was not quoted
A
Rating: 3 out of 5
Bag stained and damaged in places
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A
Rating: 1 out of 5
Hello it's been nearly 1 month that I'm waiting for my refund that I still have not received, your employer has canceled the order, and I still have received nothing having sent several e-mail with and without response towards the end I advise anyone to buy from you especially as I must be reimbursed a sacred sum of money 500 €.
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A
Rating: 4 out of 5
Good product; shame some parts are missing!
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A
Rating: 4 out of 5
Very good
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V
Rating: 4 out of 5
Item delivered on time and as described
C
Rating: 1 out of 5
not recommended
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V
Rating: 1 out of 5
"Instant ship" Took 3 weeks to leave the warehouse, another month to get here, when it got here it was packaged in nothing but bubble wrap... no box or anything just bubble wrap for international shipping, the box was damaged so badly it was open and the decal sheet fell out as I carried it into my house... A basic box would have prevented all of this but that is too much for 22 in shipping on 70usd in items I guess. They have not answered my emails yet, might have to force a refund. AVOID AT ALL COSTS
C
Rating: 4 out of 5
The decals had some bends in the decals, but overall they were fine.
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A
Rating: 2 out of 5
Shipping without tracking + the delay from the estimated date are absolutely to be condemned. Otherwise all is well.
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G
Rating: 1 out of 5
Delivery took a lot longer than indicated on the website. Contacted via email but did not receive a response.... Eventually arrived in a very damaged package.
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C
Rating: 4 out of 5
I find it unfortunate that the assembly information comes in all languages except Spanish, and it happens in all the purchases I have made with you. For my part you have lost a customer.
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V
Rating: 4 out of 5
Got the parts, but very slow at shipping
G
Rating: 4 out of 5
Forcing someone to make an assessment I find extremely annoying
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V
Rating: 1 out of 5
The order was delivered to my billing address in Arizona instead of the delivery address in Michigan...
A
Rating: 2 out of 5
Deadline not met. Shipping costs higher than competition. No information during the waiting period. Apart from a sympathetic response when calling their switchboard. Ordered the same products + 1 other from a competitor. Delivery in 24h00, for the same price. Postage included. Perhaps the business and service model needs to be reviewed. Perfect packaging. And without animosity.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously. However, we would also like to inform you that there are 3 concepts to take into account on our site: In stock: dispatch within 48 working hours. These are physically stored in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at the moment. The product you have ordered will be shipped within 1 to 2 weeks. We wish you an excellent day. 1001hobbies customer service
V
Rating: 3 out of 5
Finally got my order and everything is fine
C
Rating: 3 out of 5
Extensive catalog and fast shipping.
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G
Rating: 4 out of 5
rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
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A
Rating: 1 out of 5
I got ruined in bullshit, on the 2cv of teleguided rally the parts are overpriced and for only one part you need at least 50 others.
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C
Rating: 4 out of 5
Very good navigation on the site. It takes a while to order because they don't have everything in stock.
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V
Rating: 3 out of 5
Received my package only in the bubble wrap with minor box damage. I consider that lucky because most items are usually bubble wrapped then placed in a box for shipping.
A
Rating: 4 out of 5
Good
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