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C
Rating: 1 out of 5
Waiting more than 1 month to receive a refund of 11.57 euros is unfortunate.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersG
Rating: 1 out of 5
Order not received. After five weeks of waiting, enough was enough. No replies to multiple emails. Got money back, because I paid happily with PayPal. I absolutely recommend against this seller.
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A
Rating: 2 out of 5
Very fast delivery but the little soldiers are very poorly finished, reconsider the way they are made.
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V
Rating: 2 out of 5
Asked to cancel order before it was shipped. Written confirmation of cancelled order. No refund and then order shipped despite multiple emails asking where the refund was.
V
Rating: 4 out of 5
Delivery time OK.
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A
Rating: 4 out of 5
You don't differentiate between acrylic and oil paints (for models).
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A
Rating: 4 out of 5
Unfortunately, the last order that arrived did not match the one I placed. I've never had any problems in the past, though, and I'm hoping that it can all be resolved. Overall a good service. Thank you
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C
Rating: 4 out of 5
Aaaa
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V
Rating: 4 out of 5
very good service.
A
Rating: 4 out of 5
the bubble wrap of the box containing the model is a little inadequate
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G
Rating: 4 out of 5
Delivery was scheduled late. After action on our part, delivery came quickly.
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A
Rating: 3 out of 5
Delivery time too long and no information about it
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A
Rating: 4 out of 5
Order a little long but otherwise good quality model, happy with the products thank you
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A
Rating: 4 out of 5
Shipment as expected Fast delivery
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G
Rating: 3 out of 5
Xxxx
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V
Rating: 2 out of 5
The egg blower fell apart every time I squeezed the little bellows. Not at all useable—clever idea, though.
C
Rating: 2 out of 5
I did not receive my complete order. The invoice for my order is #FA 290700. I had ordered and paid for 2 units of the product CMHB09, but only received 1. The rest of the order was delivered correctly.
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C
Rating: 2 out of 5
Excessively long delivery time.
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A
Rating: 4 out of 5
Easy to use.
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A
Rating: 1 out of 5
I never received the boxwood barrels I paid for. Nor was I contacted again about this problem (even by e-mail).
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V
Rating: 3 out of 5
Deductions "only" because of delays; once because a delivery was forgotten several days/week; an article was declared as available and could then only be delivered 14 days late. Value for money very good; quality very good. Store is reputable, with partial delivery delays.
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C
Rating: 4 out of 5
It arrived quickly, but with the wrong paints. They sent two yellow cans and no black.
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V
Rating: 3 out of 5
Although I was kept well informed of postage tracking etc my order took a long time to arrive.
A
Rating: 4 out of 5
Very good service in both site and shipping.
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C
Rating: 1 out of 5
A real nightmare. They take a long time to deliver what they say they have in stock first hand. But the worst thing is that a cancellation of an order of more than 100 € I had to resort to the OCU after a month of purchase to make me the refund. I do not recommend this website at all. They are also the most expensive by far after having discovered other specialized online stores. My recommendation... Flee, you fools!
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V
Rating: 1 out of 5
Did not send me the correct sheet--wrong scale--not the sheet number I ordered. I'm out 50 bucks.
V
Rating: 4 out of 5
Good experience. Would shop here again.
A
Rating: 1 out of 5
Poor reception and the person I spoke to didn't want to understand the poor quality of the Revell pots.
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A
Rating: 1 out of 5
My order was placed on February 20 and has just been dispatched (expected delivery date April 12). One item was not in stock, so the order was not delivered (but the amount was debited). The most shocking thing is that apart from an initial message (10 days after the order) saying that the preparation of the delivery had been delayed, I received no information, and was obliged to repeat the process to have the order (without the offending item) delivered to me. I was given a voucher for the missing item rather than a refund. I don't think I'll be using this site again, I don't like the way it works.
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A
Rating: 4 out of 5
very fast, compliant delivery
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A
Rating: 1 out of 5
Waiting for my order for over 1 month, while everything was in stock when I ordered! To finally receive only half and a voucher for the value of my missing order, I'm not even reimbursed!!!! It's a disgrace! My 1st order took more than 15 days to arrive! I'm not talking about your shipping costs for such long services!!! Sincerely
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V
Rating: 4 out of 5
good selection
C
Rating: 4 out of 5
The delivery was fast, however after changing the delivery address and receiving an email from you confirming the change, it was sent to the other address, fortunately I was at home and was able to receive the package.
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V
Rating: 1 out of 5
Having waited all these weeks for this product, when it arrived it was the wrong one. What a useless company you are. As soon as I saw the springs you sent I binned them
A
Rating: 4 out of 5
well
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A
Rating: 2 out of 5
1? months to ship
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A
Rating: 4 out of 5
Good morning, I can't figure out how, but the outer carton was intact, while the contents were broken, exposing the Foamclay I purchased to the air, I just hope it didn't dry out completely
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A
Rating: 4 out of 5
A little disappointed The description was not precise enough about the part to be built, which is mainly the sail part.
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A
Rating: 2 out of 5
Not delivered in time 11 day normally estimated at 5 or 6 I do not recommend and for me it is the last time
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V
Rating: 1 out of 5
purchased 2 model boat kits. one had no English instructions. and i am still waiting for them. this company are in france and not the uk. So expect duty to be paid . I had to pay £65 . would i use them again ? No.