Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 314 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
I still have a credit balance but I don't know how to use it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/02/2022
Delivery times not respected
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Verified Buyer
Rating: 3 out of 5
following a purchase from 17/02/2022
Packaging poor only covered in bubble wrap no box but great nearly half price
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 12/02/2022
Due instructions were missing, the format did not seem adequate
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2022
Hello, Unfortunately, delivery is a bit slow...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2022
Received the item as ordered.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/02/2022
Clear but difficult search on specific models
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/02/2022
Order too long to arrive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2022
Hello, Very good communication when the order is prepared, shipped, until receipt: top! On the other hand, when there is a problem that lasts a little (long supply, out of stock or an exchange to manage (I experience both cases at the moment), we receive no more news. It's annoying and erodes confidence. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Order conforms Fast shipping
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 21/01/2022
The items received perfectly and according to what was ordered... except one of them that was not in stock... the score is so low because instead of giving me back my money paid for the undelivered item... they give me a voucher, and that seems to me not correct... I have complained and asked for a refund but they haven't even responded to me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Compliant product with responsive delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2022
Defective product delivered late...
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/02/2022
Received the order as specified.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/01/2022
More than unpleasant experience. We are literally taken for fools by the people in charge (who, by the way, lie to us in their rare communication emails).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2022
I took an rc motor. Fast delivery and perfect packaging. The engine is nickel the spark plug was present . Thanks a lot!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/02/2022
Package arrived on time and in good condition.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 20/01/2022
Disappointed by time to receive item which was shown as in stock when purchased. Subsequently advised waiting for new stock to come in.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
no nasty surprises... always good
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/01/2022
Despite requesting that they stop sending me messages on a daily basis, they continue to do so. They don't care about the consumer protection law.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2022
part received but does not fit on the hpi 4.6 engine. launcher support much too wide. the engine had already been ordered from you and I had no problems. as soon as I can move (herniated disc surgery) I will do as quickly as possible to return the package. thank you for your understanding.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/02/2022
Unfortunately, 1 display hood has a scratch on it.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/02/2022
Good fast & accurate service.
Thank you
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 09/02/2022
Servo extension cable missing on triplane
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2022
Perfect order Costs that affect the price
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2022
The first shipment was incomplete. After the package was returned, the second shipment was again incomplete.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 20/01/2022
SITE NAVIGATION IS GOOD THOUGH NOT SUPER EASY. DEFINITELY A GREAT SELECTION OF PRODUCTS ALTHOUGH MANY ARE NOT AVAILABLE AND YOU CAN'T TELL WHEN THEY WILL ARRIVE. I SPEAK FOR THE ITEMS OF MY INTEREST OF COURSE. MILITARY MODELS 1/35-1/32. A LITTLE BIT LONG TIME FOR DELIVERY.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/01/2022
Totally useless company, dont dispatch order when they state. Rude customer services when asked for help. Would never order from them again.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 09/02/2022
I did not receive the item--how could I express myself with a 5-star opinion?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/01/2022
Unfeasible
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/01/2022
A strange problem with the reception of the distribution company.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2022
good but the colissimo suffered during transport; fortunately no damage to the interior.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 01/02/2022
In order SACCNS571, among other things that arrived safely, I ordered a fiberglass pencil but they sent me something else. I sent a complaint e-mail yesterday, February 21st, attaching pictures.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
Careful shipping, preparation time a little long but good follow-up.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
A bit of a delay in delivery, but everything is back in order. I think it's a good idea to inform the customer of this.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/01/2022
everything went well - no problems
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/02/2022
cons: Store with poorly organized categories, plus it is difficult to find what you are looking for, for dessert, the web search engine is poor Pros: Wide variety of products and low prices for shipments
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2022
I placed an order on January 26th and it still hasn't been delivered: as this store doesn't have any stock, I have to wait for the goodwill of the suppliers. If I had known that my items weren't in stock, I would never have placed an order. Be nice, next time, specify it on your site. I won't give you too much positive publicity on it.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 20/01/2022
I tried to buy 40 meters of oracal. I have not been offered a solution, only automatic emails. In the end I had to buy 3x10 meters with 3 different prices in three different shipments and spread over a month. The rest I have chosen to buy it in another store.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2022
Extremely complicated communication Very clumsy and poorly organized salesperson.
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