1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Very good and accessible site, clear and efficient. On my last order, there was one drawback: my order was announced as available, whereas I had to wait for the item to become available ...
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 04/02/2022
no notice of shipment received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
The only downside for me was that my order was not carried out in the pages of your site. Perhaps I'm not familiar enough with the tricks of the trade in your model-maker's Eden? Sincerely
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/02/2022
canny good no problems Thanks Steve/
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/02/2022
The package arrived damaged. The contents did not suffer damage.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
nothing to say fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2022
Delivery time too long.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 30/01/2022
Report 2 to 4 business days delivery time and then deliver 14 days later because items turn out to be out of stock. Just state where it stands.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/02/2022
More than a month to receive my order. Site to avoid
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2022
I've ordered from 1001 HB before and usually everything was fine, but this time the box with my model was packed in a box that was far too big, without any shock protection and gaping . When I opened the package, everything was scattered! Fortunately, nothing was broken.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
Order received on time. Products as expected. More details on product description and use would be appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2022
Hello. The navigation on the site is much worse than before. You can no longer see the product even if you give the manufacturer's reference number. This is a pity. Thank you for your help.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2022
Completely absent customer service, random stock management.
Very bad experience
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2022
A part was missing from the parcel because it was not in stock. However, I'm still waiting for the refund!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/01/2022
Delivery took 17 days, when in theory it should have taken 3 (all products were in stock).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
no worries , fast nickel
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Verified Buyer
Rating: 2 out of 5
following a purchase from 23/12/2021
Incredibly slow delivery time. Paid for express shipping (max. 1 week) and recieved my order a month and a half later. The order tracker and invoice stated all the items were packaged however there was an entire kit missing. Not impressed whatsoever. Don't buy from this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
monsieur bonjour well received my first order and I am satisfied and also satisfied for the follow-up of this first order..and if the occasion presents itself I would not fail to recommend you.... thank you by the same occasion I wanted to ask you if there is a lighting for the model that I bought from you...thank you for your answer....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/01/2022
I ordered a model as a gift, then you forced me to buy paint and accessories. And finally you don't have the model in stock and tell me 10 days after the purchase. I'm very disappointed and feel ripped off. I'd like a refund because you won't honour the order. What's more, you can't be contacted and that's infuriating!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/01/2022
I received wrong part sent pictures of my purchase still haven’t heard back
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/01/2022
Many translated descriptions are not correct, otherwise clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
I waited a long time for my parcel but the items are beautiful.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/01/2022
Overall arrived when expected etc.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/01/2022
Order is ok but delivery takes a long time.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/01/2022
The purchase has been good, habllegaod in perfect condition and well packaged. Very good communication with the after sales service. Only one downside, the time it took to send the package.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 17/01/2022
It is a portal site, i.e. the supplier is not Dutch. It took 2 months for it to be shipped. Once it arrived it turns out not to be the product I thought I ordered. This can be traced to the poor description of articles.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 18/01/2022
Haven't received me stuff yet and the Track and Trace is not working so far order placed on the 18-01-2022 and it is now the 8-2022 a month later.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/02/2022
I give 2 stars because the box was damaged I am disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
For my 1st order, I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
super fast i recommend it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2022
Delivery time (15 days) Too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
At first I had a computer problem, but when it was resolved, I was pleased with both the speed and the quality. Thank you very much!
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 28/01/2022
All very well.... but Correos is bad and it takes a long time... 10 days... Another faster delivery company of 24... 48h would be great... greetings
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/12/2021
Large selection of many different items, which can be a little confusing. Prices are fair, even if sometimes a little more expensive than elsewhere, but the choice makes up for it. Delivery costs are quite high, especially when the item is not available immediately, when you have paid for 48-hour delivery and then find out by chance on the order summary e-mail that the item is not available for 2 weeks 🤔 and above all no information from the site about a possible delay. Otherwise we re-ordered outside the holiday periods and the delivery and deadline was respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2022
Simple and intuitive navigation on the site Small bug on the payment entry, but quickly rectified, without consequence (errors are always possible the important thing is to catch them and that's what was done) Delivery on time and well packaged package
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Bruno A.
Rating: 1 out of 5
following a purchase from 25/01/2022
Received my order, correct container, but incorrect contents (Bristol Britannia model in the box of a Constellation C121). No response to my contact requests, not even an acknowledgement of receipt.
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LAURENCE T.
Rating: 1 out of 5
following a purchase from 30/01/2022
They totally ignored my message to them on their contact page, will not use them again,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2022
Very long delivery for a fast delivery more than 2 weeks to be delivered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2022
fast delivery, but the package was badly packed, the box was twice as big as the items ordered, and they just wandered around inside without any padding or foam, bubble wrap, cardboard, etc. I expected better from this store. When it comes to models, you have to be careful.
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