English 
A
Rating: 1 out of 5
product not delivered and still not refunded!
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 313 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Long lead time
Translated reviews
A
Rating: 1 out of 5
Said it was in stock but wasnt. Didnt tell me till too late to order elsewhere for christmas. Rubbish service. Did get a refund though
Translated reviews
A
Rating: 4 out of 5
continue. That's good.
Translated reviews
V
Rating: 2 out of 5
When I report to ask something and I don't get an answer, that's bad for me
Translated reviews
A
Rating: 1 out of 5
Nothing received!
Translated reviews
A
Rating: 1 out of 5
Nothing received.
Translated reviews
A
Rating: 4 out of 5
It took a while for my order to be processed, but overall I received my parcel in a satisfactory time. Very satisfied with the service.
Translated reviews
A
Rating: 1 out of 5
Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!
Translated reviews
A
Rating: 1 out of 5
Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.
Translated reviews
A
Rating: 2 out of 5
Delivery time too long, not as advertised, impossible to plan a date.
Translated reviews
A
Rating: 1 out of 5
Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.
Translated reviews
A
Rating: 4 out of 5
Rather long preparation time and difficult to find the tracking number on the website. The information sent by e-mail is incomplete. Otherwise order delivered on time and well packaged.
Translated reviews
A
Rating: 2 out of 5
I still haven't received the order?
Translated reviews
A
Rating: 1 out of 5
Lame. Put products online that they don't have in stock. Avoid at all costs.
Translated reviews
A
Rating: 1 out of 5
Order placed on 10.01 only on available items. One week later no news. After a phone call, the saleswoman told me that there had been some computer problems ... On the other hand, I didn't notice any problems debiting my bank account the day after I placed the order! And to this day I still haven't received anything. A real ad for Amazon this site ...
Translated reviews
A
Rating: 2 out of 5
Bad, many problems but no dishonesty.
Translated reviews
V
Rating: 1 out of 5
Ordered on 09.12.21 for Christmas (delivery time promised 3-4 working days) until now 20.01.22 still nothing..... came email that the delivery is delayed because of an article (same scenario as with the other customers)..... Of course canceled after a few emails after New Year's Eve.... Now I'm still waiting for my money... 14 days refund already expired, still nothing.... Simply outrageous
Translated reviews
C
Rating: 4 out of 5
Satisfied
Translated reviews
G
Rating: 1 out of 5
my September order still hasn't arrived, meanwhile it's still a week before February....
Translated reviews
A
Rating: 2 out of 5
bad packaging, the passepartouts were free to bang in the package and were slightly damaged on the sides
Translated reviews
V
Rating: 1 out of 5
I have not received any goods. My money has still not been refunded. After almost 2 months. Never again.
Translated reviews
G
Rating: 3 out of 5
After many mails and much too late my order finally, received.Am actually used to different .
Translated reviews
G
Rating: 2 out of 5
I placed an order some time ago I think more than a week ago now and still haven't received anything. Delivery time is really taking way too long.
Translated reviews
V
Rating: 1 out of 5
Goods never arrived No reply to emails
Translated reviews
G
Rating: 1 out of 5
I am still waiting for my stuff after 3 weeks. They barely respond to inquiries. Delivery time was 3-5 working days. Now the order has disappeared and they blame PostNL. They will call back today. I am curious. But this is not progressing.
Translated reviews
C
Rating: 1 out of 5
I made a purchase in November. After 15 days I didn't know anything about it, so I looked at Correos. The package had not been sent, although they told me it had. They are liars and scammers. After commenting on social networks, some people contacted me to file a group complaint, they all got scammed. Do not buy here, or you will regret it....
Translated reviews
A
Rating: 1 out of 5
I still haven't received anything or even a notice
Translated reviews
V
Rating: 1 out of 5
Pieces not included
V
Rating: 1 out of 5
THE PARCEL HAS STILL NOT BEEN DELIVERED!!!! I HAVE BEEN WAITING FOR OVER A MONTH!!! I CAN'T TRACK THE SHIPMENT EITHER BECAUSE IT WRONGLY SAYS THAT IT HAS ALREADY BEEN DELIVERED!!! I'LL BE IN TOUCH SOON AND EITHER WANT MY DELIVERY AT LAST OR MY MONEY BACK!!!
Translated reviews
V
Rating: 1 out of 5
I'm only giving this rating because you asked me to by email. I honestly can't understand why, you should rethink your automated processes. I find your methods questionable. You can only order things if you become a member. You list items as in stock that you don't have and only offer a voucher as a replacement. I insisted on a full refund by email and of course I got it because I have every right to get my money back and you know that. Unfortunately, I failed to officially cancel my membership. You are free to officially remove me from your mailing list, you have my permission.
Translated reviews
G
Rating: 1 out of 5
Delivery took way too long.
Translated reviews
A
Rating: 4 out of 5
-,,.
Translated reviews
C
Rating: 3 out of 5
Very confusing information with the shipment I don't know how I can track it, it hasn't arrived yet but I hope it will ^^
Translated reviews
V
Rating: 1 out of 5
Ordered x2 Graf Zeppelin and X5 Kilo models, received a box with a dispatch note saying all above enclosed, but actually only x1 Graf Zeppelin and x3 Kilo enclosed. Repeatedly contacted and made this known to 1001hobbies, but days later and still no answer from them to acknowledge let alone deal with problem.
V
Rating: 1 out of 5
I placed an order you took my money then told me the the product was not available and had no refun I feel that I have been cheated and I will never buy from you or recommend you to anyone and I will make my fellings know on social media. What a bad company
A
Rating: 4 out of 5
A faster response time would be desirable
Translated reviews
G
Rating: 4 out of 5
The delivery was very good
Translated reviews
V
Rating: 4 out of 5
The only issue I have with this company is the web site’s search engine is difficult to use and refine to what I’m looking for.
Example: when I want to see all details and accessories for a 1/32 scale P47, that is all I want to see, not all 1/32 scale details and accessories.
Example: when I want to see all details and accessories for a 1/32 scale P47, that is all I want to see, not all 1/32 scale details and accessories.
C
Rating: 3 out of 5
What I bought has arrived, but my two orders were placed on the same day, they brought them to me together but they counted the shipment twice. I complained about it but they did not pay attention to me.
Translated reviews