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A
Rating: 4 out of 5
Very satisfied.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
I was happy with the products, packaging & delivery information.
The goods arrived the day they said they would.
The goods arrived the day they said they would.
C
Rating: 4 out of 5
It arrived promptly and the model was perfect. Thank you very much for everything, we will continue to expand the collection.
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G
Rating: 3 out of 5
Very slow delivery
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V
Rating: 3 out of 5
We wanted this kit for a Christmas present but the kit came in a box that had been crushed when it had been packed. So it is not a satisfactory present.
A
Rating: 4 out of 5
I did receive my item before Christmas, but the messages I received suggest that the customer is being taken for a ride... the seller said he had sent the parcel, but the carrier didn't pick it up until much later!
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
i could have put very good if the site was easier and more intuitive to use if not i recommend 1001 hobbies p
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V
Rating: 4 out of 5
Unfortunately, the delivery time indicated on the Internet for the ordered decals was not met. Otherwise everything was o.k. Ordered model was only available at 1001hobbies.
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G
Rating: 1 out of 5
I received my goods but 1 of these is not working and I am not getting any response to this from the website.
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A
Rating: 3 out of 5
Happy with my order. But disappointed by the packaging which I paid 2.50 € to have an unfinished package, it lacks at least 20 cm of paper so we see the inside of the gift ... I am forced to redo it
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G
Rating: 3 out of 5
Reasonable website. Product good; price good; delivery very slow
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G
Rating: 4 out of 5
Fast delivery just a pity that tripleH was broken in the package
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A
Rating: 3 out of 5
Slotted plexiglass protective box...
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A
Rating: 4 out of 5
Nothing to say perfect the service as much as the product
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C
Rating: 4 out of 5
It took a week to arrive, otherwise everything was fine.
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G
Rating: 4 out of 5
Nothing is 100% but the item ordered was outstanding.
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A
Rating: 4 out of 5
All effective.
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G
Rating: 3 out of 5
Order arrived on time and everything was correct. However, tracking the package through the track and trace was impossible. Through the link we ended up on a French website, where there was no translation. This made receiving the order a bit messy.
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G
Rating: 4 out of 5
Good product and price, but slow delivery
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A
Rating: 4 out of 5
Long lead time as the product was advertised as being in stock when it wasn't. Good communication.
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A
Rating: 4 out of 5
order processed on time. The only complaint is that the relay point availability alert should also be sent by sms... more practical for people like me who don't check their email every day. otherwise RAS I recommend this site and will surely recommend it again.
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A
Rating: 3 out of 5
Order of November 9th sent on December 17th....Nothing to add:::
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A
Rating: 3 out of 5
Slightly long order preparation time
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A
Rating: 4 out of 5
Quick answers to my questions
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A
Rating: 4 out of 5
Many thanks as usual
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C
Rating: 2 out of 5
they take too long to solve a return after three phone calls
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A
Rating: 1 out of 5
The Roco model ordered arrives late, after two false delivery announcements by the SDA courier chosen by 1001 Hobbies for delivery.When the 'order arrives it does NOT work.I am forced several times to open it to check the contacts on the wheels.After each verification it works fine, but only for a short time. On the third verification it does NOT work anymore. I am forced to have the ordered locomotive repaired at my expense. LAST EXPERIENCE WITH 1001 HOBBIES who NEVER answers the contact phone 02124120034
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G
Rating: 4 out of 5
The kit looks very solid. Didn't know what to expect but this looks good. Is now under the Christmas tree. Wonder what the recipient thinks of it.
Fast and neat delivery. Thanks!
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Fast and neat delivery. Thanks!
A
Rating: 4 out of 5
good but not the delivery time advertised on the site but otherwise very good for delivery tracking
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A
Rating: 3 out of 5
Correct products. Delivery time and cost far too long and too high.
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A
Rating: 4 out of 5
Impeccable as usual. Just a little complaint about the size of the box, a little too big for what was inside .... not very green :)
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A
Rating: 4 out of 5
Delivery time a little long... 3 weeks !!!
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G
Rating: 4 out of 5
The whole organization around the order is good. The status of the order is easy to follow. The quality of the construction kits depends on the brand. I would like to be able to make improvements. For example in the manual.... Greetings Hans
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A
Rating: 4 out of 5
compliant and on time
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C
Rating: 1 out of 5
A disaster. They made a mistake in sending me the product. In order to return the product I had to call several times and there was never anyone who spoke Spanish. In the end they sent me a return label. After three weeks I am still without the product and without my money back. I will not buy from this site again and I do not recommend it.
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A
Rating: 4 out of 5
order well received: the blister pack and cardboard box are in good condition (it was a Masters of the universe figurine: the condition of the latter is important for a collector) and the figurine is magnificent. I'm giving it 4 stars (I hesitated to give it only 3) because the time between ordering and receiving it was extremely long... But perhaps that's due to the large number of orders for the festive season... (hence the 4th star instead of 3) Thanks to you!
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A
Rating: 1 out of 5
I was really happy at first with the delivery time, but once I had the parcel in my hands, I realized that I had not at all received the product corresponding to the visual, nothing to do with it, I'm really disappointed...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Delivery received a little late but satisfied with my purchase.
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A
Rating: 3 out of 5
Missing a certification of the miniature aircraft (statement 130 of this miniature) no document .fabrication !!! Disappointed
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