Customer reviews of 1001hobbies

I'm pleased to see that you're keeping up with your mailings. However, it may not be necessary to send so many e-mails.

Order in line with my expectations. The only downside is the rather high price compared with your competitors.

careful shipment.

The goods arrived in perfect quality and undamaged in high-quality packaging. The information about the delivery status is also sufficient. However, I do have reservations about the delivery time. Almost two months is simply too long. Please remedy this.

I bought a model for more than 60€ and it leaves something to be desired for the price it cost. I paid 6€ for shipping and about 3€ for it to come gift wrapped, and it took longer than estimated (when at the time of purchase no one warned about it or put it on the website, then already put it in the item description), and the wrapping was a crappy wrapping paper with nothing else.

I would put 5 stars, but the time between purchase/payment and receipt, in my opinion is still long.

The only problem is how long it takes for orders to arrive, this time almost a month, otherwise everything is fine.

Very bad just remember your not accepting gift card number GCR40A71065, you could not find it your records and it cost my 53,29 eurs for a 23,00 eur kit. i find your company to be a sham and will now delete my account and any further emails will be sent spam. please do not try to answer as you get no reply.

Very accurate and punctual

Good interpersonal skills

very badly precut figurine.quite disappointed this time

very clear and efficient

Quick delivery and proper packaging, never had any problems don several orders. Only 4 stars because I only give 5 if there were problems resolved to my satisfaction and with them I never needed to contact customer service.

Great service,kept up to date on delivery times etc,would recommend this company

Easy-to-use site, fast delivery

Too many ancillary costs

I took the gift wrap option because I'm not the best at making them, but honestly I would have done better!

The people we talk to on the phone are not competent, and you can order anything... On top.

perfect

Hello, following this first order of more than 200€, I would like to point out that I was supposed to benefit from a promotional code, but at the time of placing the order, it was impossible to register it, so I asked for a commercial gesture and there was no response... I think this is a shame and does not encourage me to continue working with them.

clearly

I am still waiting for an answer on the aircraft's center of gravity (CG very important for flying).

Unfortunately very bad! I never received the correct invoice, although I contacted them several times by e-mail and telephone. Once and never again.

Reliable seller

note on your site when items are not available immediately

I had to wait far too long (almost a month) for my order to be dispatched, even though the product was supposed to be in stock (marked as available)... What's more, the prices weren't very competitive. The main advantage of this site is the wide range of products on offer, which you can't necessarily find elsewhere.

I bought a Mercedes Actros 6x4 1/14 from tamiya for the price so good that I had and above acian me a discount of 5 € for my first purchase, it is true that I had doubts since I called by phone to clarify some doubts I had, but to no avail, because the response of lady lacked sense, still decided to buy. The next day I decided to read the negative reviews, I entered the panic, I was very afraid in the state in which I would arrive and that would be.
Finally the package arrived, it was well packaged, no bumps or deformations, the product was exactly what I ordered. I am satisfied and happy with the purchase in 1001 Hobbies, they also inform you by mail the status of your order, they give you a discount of 5 € for your first purchase and have good prices, what more can I ask for? I have removed a star for the woman who attended me on the phone although she was nice she does not have much idea of what is sold, otherwise everything perfect, has if 1001 hobbies will be the first site that I will take into account to buy.

Big delivery problems. Long delivery time, incompetent shipping service, but customer service (Laure) is fighting to rectify the situation.

When I opened the box and checked it over, I noticed that a few small parts were missing because they were broken, especially the throttle control, which is admittedly small, and also that some parts were broken when attached to the frame, which was a shame!

Very poor delivery time agreements!

excellent service fair price ratio.

I ordered two pots of model paint, one of which was fine, but the other contained paint with a strange texture that was impossible to mix, resulting in a lumpy, non-flowing mass that could not be used.

navigation difficult and not intuitive, everything else ok!

Sale of products out of stock, 3 weeks elapsed between the day of order and the day of receipt

After having suffered a confusion with the order placed, the company was willing to give me a solution to my choice between two different proposals, in the end it was solved satisfactorily at no cost and without any added inconvenience, Thank you.

It seems to be a bit slow, but did arrive.

In general, the price is not very competitive. It could be a little more expensive than in other places.

Products as ordered. Delivery a little long because of one product, but the fact that the customer is informed immediately reassures him. Satisfied with the brand. Would recommend.

Poor fitting on several items in the kit.

Long waiting period and truck smaller than expected.