Customer reviews of 1001hobbies

I'm sorry, but when you buy for 170 euros in two weeks and 5 days later they give you a 10% discount, you feel like you're being taken for a fool. I don't appreciate it. We'll be sure to get back to you when you mention it.

Fast and as ordered.

Attractive prices and offers, good communication but delivery time a bit too long

nothing to complain about

It's a real mess to find the color selected by the model's documentation. While everything exists in your correspondence table, in practice it doesn't. You have to make approximate choices.

I find that you are often out of stock and that's a shame, I had ordered 2 bottles and you couldn't because you only have one and that still makes me lack today.

Clear and well-stocked site

the only drawback was that the labels stuck on the pots hid the color numbers.

good

The only drawback: a hole was missing to fix part A 11 to the Nimitz hull. Luckily I have a drill and very small 1 and 2 mm drills. If I hadn't had this equipment, I don't know how I would have done it. I hope I won't have any more surprises like this...

Error on 1st order.... rectified by this shipment.

reliable in handling, carry some rare models, nice website.

Unfortunately, after delivery I receive several emails asking for a review. I don't think that's good!

Hello.
I was happy with your support in distant Japan.
I an sure I order again.

Products delivered in conformity and functional, but the times announced on the site are largely exceeded. Batteries ("in stock, delivery 5 to 7 days") ordered on 03/31 were delivered to me on 04/30. The mention "IN STOCK" and the recall of 2 French warehouses should be modified, since the products are stored in China!

Pretty good navigation, too many emails from customer service.

Order quickly dispatched, compliant. And clear ducolis collection conditions

The site was very clear and the delivery was also good

Delivery time a little longer than expected but everything is in order.

It would be excellent if you reduce a little the shipping time for the rest all good. Note of merit the convenience of conversing in Italian without any language difficulties. Kudos to the staff.

Well received, arrived on time

very good nothing to say for a first

Perfect order. In some other orders I had had some problems with delivery, this time it has not been like that. You have my full confidence.

Hello Extremely long delivery time: almost 3 weeks to slip 2 bottles of thinner into an envelope.
They need to review their logistics

delivery and product conform, but the packaging "gift" deserves more care!

Very good response to order

Wide assortment of products, you can also find puzzles now sold out elsewhere at affordable prices. Only downside the high shipping costs and the 16 days the courier took us from Normandy to northern Italy. I pointed this out via an email and the very kind Monique partially refunded my shipping costs. I will definitely be back.

This web site appeared to be a U.K. website, but item was sent from France, custom charges were more than 25% of the cost of the item which was not anticipated as bought from a U.K. website. Item did however arrive quite quickly but had some minor damage that was not worth sending back for. Overall ok but not sure i would use again.

I was hoping for more from the Zombi Pirates but unfortunately only the Davie Johns crew and that's a pity, definitely room for improvement!

Once again, an error in the products sent. I immediately informed and..... NO reaction. It's a pity. A few words to reassure the customer and repair the error (not serious) would suffice. It's not done. Why?......

Reliable store, shipping taken care of. I did not give 5 stars for 2 reasons:somewhat slow shipping (about ten days) and the surplus that is charged by paying with PayPal.

the parcel arrived damaged, the parts are very disappointing, you have to cut out the pictures with scissors, the whole thing is very disappointing.

great site, nice products

Quite disappointed with my order. I ordered a product that I had ordered before from 1001hobbies but what I received was different from the previous time. I recommended the correct product from a competitor's site, too bad.

At first I was afraid it was a fake website and I could whistle for my ordered stuff. I did not receive an order confirmation and the items remained in my store manager after payment. Important tip: pay with credit card then you are always insured. It is difficult to get in touch. I only received an email confirmation of my order after about 2 weeks. From then on everything went fine. I got a nice mail with track and trace and a message when the goods had arrived in the Netherlands. The goods are shipped from France so it takes a while before you receive it. My order looked neat and was shipped fine. Really important to pay by credit card because the bank withdraws your money the moment you don't receive the goods. Paying via iDeal at such a time means that you simply lose your money if your order does not arrive. It put my mind at ease. However, I will think twice before ordering here again given the lousy communication.

Too high unnecessary shipping costs relative to the item which could easily be sent by mailbox mail

i ordered a stampe sv4 i'm very pleased with the item the box is damaged or worn it seems to me an item bought second hand price too high for the item

I received the box opened and the plastic envelopes opened.

I appreciated the tracking of my order, and the time between order and delivery.

I received 1 hu118 mat + 1hu 186 mat + 1 gloss 15 + 1 hu 65 mat , instead of 2 hu118 mat and 2 hu 186 mat , see the mail I sent you on your mail . (Error on your part)