English 
A
Rating: 4 out of 5
On time and perfect material!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 311 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 3 out of 5
not too bad on the whole but for the delivery time it's not great moreover the prices are not the best nothing to say for the choice and for the packaging delivery
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A
Rating: 3 out of 5
The downside is the Mondial Relais carrier. On the website, the delivery time is announced as 4 to 6 days. I was delivered in 25 days after no less than 3 telephone reminders. It's 1001Hobbies that's responsible for choosing a ... To be improved
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A
Rating: 4 out of 5
Deadline not met at Christmas but in the end arranged to return to another address. Product conforms
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A
Rating: 2 out of 5
not satisfied because the decal board is missing.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Material compliant but excessively long lead times for a simple pen (2 weeks).
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Rating: 4 out of 5
the last parcel arrived ajar, but no loss
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V
Rating: 3 out of 5
made of hard plastic, must have extra adhesive.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Rating: 4 out of 5
C ' est Super , facille a trouver les diverses modelles , c ' est tres bien classifié , et le suivi est toujours parfait BRAVO
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Rating: 2 out of 5
Product received perfect but I had problems. Purchase made on Feb. 24. March 1 I ask with an email when the package would leave response 3/5 working days. The 4 phone for info.they explain to me that they had to rewrap my product. 9marzo the package starts tracking estimated arrival on 13marzo. 17 the package arrives. 21gg. to receive my purchase. Communication seller poor. Communication carrier bad even after gg.13 March continued to estimate the 'arrival of the package on 13marzo
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A
Rating: 2 out of 5
Window display arrived broken, and no response to my complaint
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
G
Rating: 4 out of 5
Everything was good to find, the only point of improvement is the email handling, I got a confirmation in Dutch and then the messages about shipping in French. That should be taken care of, my French is like my Hungarian or Russian,I don't speak it and can't read it.
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A
Rating: 3 out of 5
the delay was very long and the information was parsimonious...
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A
Rating: 4 out of 5
we can always do better!
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A
Rating: 1 out of 5
Motor out of order after 10 uses...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 2 out of 5
Since you ask so insistently, I'll give my opinion.... Good order. But when I unpacked it, the tires of a vehicle were missing. I sent 3 emails to ask how this could be fixed. No, absolutely no reply! Since then, I've found the parts in the packaging, but I still have a bad impression. Another site selling models is much closer to its customers...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 4 out of 5
1001 Hobbies deserves a thumbs up for having delivered some bargain and difficult to source items to my door in good time and in excellent condition. I'd advise anyone, having found an item on their superb range of stock, to give them a go.
A
Rating: 2 out of 5
Shipping time not respected at all. (And therefore parcel delivered late) No return from customer service for the tracking of my parcel. Products ordered faithful to those in the shops.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 1 out of 5
Nothing to say about the shipping, but the box arrived completely ruined, packaging too shallow
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A
Rating: 3 out of 5
The availability of products within the announced timeframe is not respected.
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A
Rating: 4 out of 5
Very good communication and explanations regarding the slight delay in delivery.
Many other sites do not
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Many other sites do not
A
Rating: 4 out of 5
it's a shame that when looking for a model plane, the selection is not more precise such as the period (1st or 2nd world war) it would save me a lot of time a faster delivery.
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A
Rating: 3 out of 5
When I received my parcel, which was in very good condition with no signs of impact, inside the lid of the tamya XF71 bottle was broken into small pieces. I must point out that there was no paint dripping, but I cannot guarantee that the bottle is watertight after use.
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A
Rating: 4 out of 5
satisfied with my order
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C
Rating: 3 out of 5
THEY DELIVER ME THE WRONG PRODUCT. INSTEAD OF RETURNING THE PRODUCT AND RECEIVING THE CORRECT ONE, THE SOLUTION PROVIDED IS THAT I KEEP THE WRONG ONE AND I GET A BONUS OF 10 €. NOT CORRECT
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A
Rating: 4 out of 5
Fast delivery. Good professionals and attentive sales department
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V
Rating: 3 out of 5
Service is slow - compare to a special courier service !
I would consider working with diffrent shipping company , in order that my costomers will get theirs orders with 4-5 days top !
I would consider working with diffrent shipping company , in order that my costomers will get theirs orders with 4-5 days top !
A
Rating: 2 out of 5
I had a very hard time digesting the delivery charges, I ordered at the same time on other sites in mainland France - on Ebay by colissimo: 9.80 € - a site you know but which I won't name: 15.90 € (by colissimo) - In Japan: 10.00 $ - with you: 52.21 € Find the error
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Very serious merchant site with lots of choice
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A
Rating: 4 out of 5
Abcd
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Nothing to say in particular, from the purchase to the receipt of my order, everything went smoothly.
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A
Rating: 3 out of 5
extremely long delivery time...
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C
Rating: 4 out of 5
Perfect so far, except for the last order I requested the return of two boxes, which they accepted.
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A
Rating: 4 out of 5
No option with modern versions of Rafale ammunition / missiles / pods: AASM, Meteor, pod Tamils and pod reco NG
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A
Rating: 3 out of 5
An error on a reference ordered. I'm waiting for a replacement. I had to return the article not ordered, and obviously I will have the good only after this return ... trust reigns ...
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A
Rating: 4 out of 5
Well-managed site. very interesting choice of products. Problems with lead times for suppliers who are not in stock, blocking delivery of other supplies that may be urgently needed; suggestion to decouple the two more quickly than at present, even if it means having to pay extra for delivery if we are warned. Overall satisfied with the quality of the products.
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V
Rating: 3 out of 5
You continue to list items for sale on your website you do not have in stock. This causes delays with the rest of the order while you wait weeks for an item to come from your supplier. You need to either NOT LIST the item, ship what you do have in stock and follow-up with the rest of the order what the out of stock item, or refund the customer's money(NO VOUCHER) for the out of stock item.
A
Rating: 1 out of 5
I don't recommend this paint, it's a disaster, the paint is like modelling clay, I really don't recommend it, I'd like a refund or an exchange, I won't buy this brand again.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Very good
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