Customer reviews of 1001hobbies

Order Shipping/Delivery time too long to the US I placed an order in late November for a Christmas present. I received no updates as to my order status. About a week and a half out from Christmas, I inquired as to the status of the order. I got, ""Thank you for your patience"", but no other information except my order is in process. It was obviously not coming in by Christmas, so I ordered something else from someone else. I sent 3 requests to cancel my order since it was still in ""process"" and hadn't shipped yet. The communications I received were, again, Thank you for your patience with NO acknowledgment of any of my cancellation requests! We are in the states and had I known this was coming from France, I would not have ordered it. And, I will never order from 1001 Hobbies again. The travel/ship time is too long and the order progress communication is non-existent. After ignoring all my requests to cancel and not wanting to refund any monies, my order came in Dec 29. I did receive some communications as to the delivery on Dec 27. Do not order form 1001 Hobbies from the US unless you have a 2-3 month delivery window.

I have not yet received my package... I have not yet received my package ordered on December 5th. It is now December 28th. I cannot get ahold of anybody in customer service. The phone number in Boston just rings and rings.

Still haven't received package Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.

Preparation and dispatch time a little long But boxes well protected Very good Continue e

The prices are quite competitive, the toy offered (monster truck radio ordered) is of good quality and the description was accurate. On the other hand, delivery times were not respected: order placed on 312 for delivery within 2-4 days. Order received on 1812, just in time for Christmas. However, payment was received

Goods not yet arrived (today 27.12.20) Re.v. 09.12.20 (over 18 days). Parcel arrived on 28.12. with wrong goods!!!

I only put 3 stars because I placed an order on December 10 all the models in stock I received my order after Christmas so I paid shipping costs to receive quickly but the preparation was so long that we g

Supposedly, it was to be delivered on December 24 if ordered before the 17th, so the package was indicated as being ready on the 23rd, 6 days later, and I haven't heard anything since. In short, I placed 1 order with 1001 hobbies and this will probably be the last.

a little long to receive the order

I made 2 orders and both times the deliveries were long.

Delivery time still very long (ordered and paid on 0612 received on 2412 products in stock) fortunately the choice is very wide.

No worries. Satisfied

My parcel arrived crushed

Product meets my expectations

Received too late

Having been let down by another company,I was grateful to be able to find a Christmas present in stock here. 1001 shipped my order promptly but Hermes took a very long time to deliver it 10 days!!! In addition the Hermes tracking system didn't really function well. For me to order from this company again they would need to change their delivery provider!

The service from 1001 models is a lot better than when I first tried to deal with them. For a company that is outside of the USA it has pretty good service.

Model well received but not yet assembled :) ! Mer

Wide selection, but prices a little high on items ordered (compared to a retail price).

There seems to be an error concerning the advice given on the site for the colors to use... It's a shame

Out of 2 orders, only one arrived in time for Christmas. Out of stock although the site indicated En stoc

Order arrived late. I couldn't give it as a present for Christmas because of a delay in delivery. A pity even if it arrived in good condition.

Hello The parcel took a long time to arrive but it arrived on time! The only drawback is that the receiving box was damaged. It must have been badly stored and was crushed. There were two broken pieces in the crane model... But we'll glue them back together. Thank you and good

Very happy with my order

Good evening, I ordered a small gift for Christmas which I have not yet received. Today is December 26. If the difficulties had been announced, I would never have ordered it. Waiting for information. Cor

The contents of the boxes correspond to the online description. Delivery was a little slow during the holiday season, but that's not surprising. So m

I don't have any advice to giveI still don't have my parcelyou tell me that my parcel has been dispatchedthe post office tells me that the parcel is still with the shipper.que pe

Order of December 8 delivered to the carrier on the 22nd and on December 26 still not at the point rela

I have not seen my purchased item yet. I have not seen my purchased item yet. I can’t blame the 1001 people about that but, I can say that their tracking information wasn’t that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can’t get elsewhere but, I can’t trust that the delivery will be made.

I have not seen my purchased item yet. I have not seen my purchased item yet. I can't blame the 1001 people about that but, I can say that their tracking information wasn't that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can't get elsewhere but, I can't trust that the delivery will be made.

I have not seen my purchased item yet. I can�t blame the 1001 people about that but I can say that their tracking information wasn�t that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can�t get elsewhere but I can�t trust that the delivery will be made.

I still haven't received it! And it's already past Christmas!

I will never buy anything here again. Allegedly, money had not arrived even though I had a receipt from the bank. This company cannot be reached by phone. First there is a tape message and then the busy signal! After I wrote a very clear email, they found my money and told me that the goods would be sent. Then it only took 3-4 weeks and ""poof"" the package was already there!

This posting is as at 1700GMT on 25/12/20 in response to a request from 1001 Modelkits for a review. Current status is that my order, placed on 04/12/20, is yet to arrive. At the time of order it was claimed to be in stock but then delayed whilst stock was obtained. Email received on 18/12 stating it has been shipped but the Courier's status is still at ""We're expecting it"". Update at 29/12. Parcel arrived today in good condition. Recipient very happy with it. Changed title from ""Never getting further business with this kind of service"" and rating from 1star to 3 star. No higher because the initial ""In stock"" was not true and the length of delivery time prior to receipt by UK courier was excessive (although some of that may have been abnormal due to covid related port closures).

I ordered for a Christmas gift so I took the impeccable gift wrapping everything arrived without problems and well packaged . Unfortunately I took delivery in two days and they took more than two weeks before delivery.

I did not receive my order made on December 6th. Very disappointing

Thank you very much

Always satisfied with the choice on offer - one small problem with the delivery time, but perhaps that was due to the holiday season.

The delivery took quite long but I can live with that However all labels of the paint jars had stickers on them covering up the necessary paint codes ???

I ordered the item in early December and it still hasn't arrived it was supposed to be a gift for Christmas and I don't know if it will ever arrive