English 
A
Rating: 4 out of 5
Very happy with the 1001 Maquettes website. Suggestion: recommend a custom paint pack for the models ordered.
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 299 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
order of 711 I was to be delivered on the 23rd ...nothing on the 24th message informing me that I had refused the parcel ?? on the 30th parcel available again ...but nothing at the relay point. today parcel apparently available again . third trip to the relay point (time taken out of my working hours) still nothing ... I made this comment three days ago . since then well nothing ... tel rings in a vacuum no message no communication . in view of the countless positive reviews I'm really out of luck . what can I do?
Translated reviews
A
Rating: 1 out of 5
3 weeks delivery is too much so I won't order from you anymore if
Translated reviews
A
Rating: 4 out of 5
I received my order after 2 months and 4 different relay points, one of which I couldn't get to, and the parcel was returned to me at my home address.
Translated reviews
A
Rating: 3 out of 5
Packaged well but the gift wrapping paper needs to be revised as it is poorly made for the price, otherwise niqu delivery.
Translated reviews
A
Rating: 1 out of 5
Promo code displayed after order still not dispatched 2 weeks later even though products were shown to be in stock. No response from service
Translated reviews
A
Rating: 1 out of 5
Unfortunately, prices are extremely high compared to other model suppliers. Lead times are extremely long. I tested another supplier a week ago and received the mock-up within three days of ordering, with a price difference of 30% compared with your site. You'll understand that I won't be ordering from you again.
Translated reviews
A
Rating: 3 out of 5
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
Translated reviews
Response from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Rating: 4 out of 5
Was very satisfied, only the delivery time was a little long. But in times like these.
Translated reviews
A
Rating: 4 out of 5
On the trust of the excellent packaging but until Christmas it will remain packed is gift for son hoping he will appreciate Massimo
Translated reviews
A
Rating: 3 out of 5
A week later my package did not arrive at its destination. Truth is the courier's fault but it was not my choice who I ship to. Maybe it is time to change your courier company. And I was not cheap!
Translated reviews
V
Rating: 1 out of 5
Not happy at all. There was no indication of what scale the plane was. I presumed for the price it would be 132 and it was a tiny 1/72nd scale. Feel I was deceived through the sake. I plan to return the goods when I���m able to find the time. Not a good exper
V
Rating: 1 out of 5
My order still hasnt got to the parcel service yet after 7 days then i need to wait for it to get delivered i under stad its hard with covid but it should at least be with the parcel company by now
G
Rating: 4 out of 5
No comments
Translated reviews
G
Rating: 2 out of 5
The delivery was quite slow (this was indicated on the website by the way because it is due to the structure of the store) so it was only 14 days later that it was offered to Post NL Who also needed almost a week but that is not the fault of the store What is annoying is that 1 of the boxes was flattened apparently without damage to the contents but the shipping box was apparently not resistant to the forces encountered during transport I have had better experiences elsewhere
Translated reviews
A
Rating: 4 out of 5
Don't worry about the site, there's a lot of interesting stuff, I'll come back to it later. On the other hand, the delivery times are frightening for material marked in stock. Your competitors delivered to me in three to four days. To be improved. S.C
Translated reviews
A
Rating: 4 out of 5
Order conforms and in good condition Delivery time a hair long. Order placed on Saturday but only sent on Wednesday and received on Friday.
Translated reviews
A
Rating: 3 out of 5
Order placed on October 28, delivered in Switzerland on December 11. (delivery time of some items having changed at the time of the order) very long shipping time (and not because of the fast customs) customer service not attentive and receptive. In the end, my order is here and complete, a small commercial gesture attributed to the lack of follow-up and delivery times. in the end, ok but not impresi
Translated reviews
A
Rating: 2 out of 5
I ordered an item on November 26 and my order 235451 has still not been processed. I sent an email to 1001maquettes but I still have no answer.... I'm getting a bit worried
Translated reviews
A
Rating: 4 out of 5
ULTRA FAST SHIPPING UNBELIEVABLE !!!! MAGNIFICENT PRODUCT VERY SATISFIED please note that delivery is free but in fact you have to pay for it ...too bad for the fifth Etoi
Translated reviews
A
Rating: 1 out of 5
My order was fulfilled incorrectly...I... My order was fulfilled incorrectly...I recieved an item I did not order, and I didn't recieve the items I ordered at all...
Translated reviews
Response from 1001hobbies
Sir, Thank you for your email. We inform you that the customer service will get back to you as soon as possible. Thank you for your patience, 1001hobbies customer service
A
Rating: 4 out of 5
Apart from the delivery man, RAS.
Translated reviews
A
Rating: 4 out of 5
Product conforms but delay too long and packaging damaged
Translated reviews
A
Rating: 4 out of 5
excellent service
Translated reviews
V
Rating: 2 out of 5
Order processing time too long, delivery time too long considering cost of postage.
V
Rating: 1 out of 5
My order was fulfilled incorrectly...I… My order was fulfilled incorrectly...I recieved an item I did not order, and I didn't recieve the items I ordered at all...
Response from 1001hobbies
Sir, Thank you for your email. We inform you that the customer service will get back to you as soon as possible. Thank you for your patience, 1001hobbies customer service
V
Rating: 1 out of 5
My order was fulfilled incorrectly...I recieved an item I did not order and I didn't recieve the items I ordered at all...
C
Rating: 4 out of 5
Lots of catalog where you can find what you want and fast delivery despite the distance.
Translated reviews
A
Rating: 1 out of 5
For my first purchase on the site I had ordered a metal model, but I received a poorly made plastic one, with torn packaging and a scratched transparent presentation case that was impossible to put in a window. I haven't heard from them since, despite an e-mail exchange. I don't recommend
Translated reviews
A
Rating: 4 out of 5
Delivery corresponds to the order and correct packaging and delivery to the ideal point. Merc
Translated reviews
A
Rating: 4 out of 5
Products conform but delivery time a bit long
Translated reviews
A
Rating: 1 out of 5
It won't appear on the site anyway... Only positive reviews. Site to be avoided ABSOLUTELY
Translated reviews
A
Rating: 4 out of 5
it is to offer so I can not evaluate the items impeccable delivery time corrected
Translated reviews
A
Rating: 1 out of 5
model delivered with missing parts
Translated reviews
A
Rating: 1 out of 5
I ordered the 711 and it was supposed to be delivered on the 23rd ...nothing on the 24th ...message informing me that I had refused the parcel ?? on the 30th the parcel was available again ...but nothing at the relay point. today the parcel is apparently available again ...third trip to the relay point (time taken out of my working hours) still nothing ... more to come next week .
Translated reviews
A
Rating: 4 out of 5
rien a redire c'est toujours bien pensez a la maquette du noratlas avec les decals français merc
Translated reviews
A
Rating: 4 out of 5
Good evening The parcel received is as ordered. Beautiful models. The only minor drawback is that the order placed on the internet was not sent very quickly, but the main thing is to have received it.
Translated reviews
A
Rating: 4 out of 5
Order conformed and received quickly. BRAVO
Translated reviews
V
Rating: 4 out of 5
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 1 out of 5
Very good service.