1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
My order took a month to be delivered. I placed the order on 16th November and yet it transpired that it hadn't even been dispatched until 30th. During this time, no reason or apology was sent to explain this delay. When the order eventually arrived it was incorrect. The only saving grace was that a refund was supplied for the missing items - but I would much rather have had them in a timely fashion.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/12/2020
Nothing to say
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Verified Buyer
Rating: 2 out of 5
following a purchase from 08/12/2020
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/12/2020
Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I�m building. These pieces really enhance the kit building. I�m in the United States so I have to anticipate the shipping times but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I�m building next.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/12/2020
Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/12/2020
Neatly delivered to your home This time it went via post nl and arrived at the right time
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/12/2020
Order and delivery went correctly (little delay due to busy period)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
perfectly packaged parcel great choice in your store but a little downside: a little long to get the order and impossible to contact you by phone for advice and misunderstanding on your promotions (figurines French tanker promotion at 10.79e and I paid 11.9
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2020
Very long 20 days after ordering. Let's hope it's because of the co
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/12/2020
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
I give HOBBIES 4 stars but zero for the model I received. I thought I was getting a French-made plane but it's Czech-made. It's impossible to cut the small parts that are welded to the sprue, and there's no glue to stick them together! You have to use a saw to separate them. The molding is disastrous: the plastic is very bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2020
I still haven't received my November 25 order and it's now December 8. I hope to receive it before Christmas otherwise my 10 year old son will have nothing under the tree. For a first order I'm
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/12/2020
already a month since I placed my order ... time flies ... since my last message I've received a delivery confirmation (the fourth!)...in the 11th arrondissement in Paris . problème j'habite a Lille ... otherwise nothing new . (80 euros anyway the comma
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/12/2020
Interminable shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
Compliant product
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 08/12/2020
Goods are ok but 250€ gift wrapping for a mini piece of paper primitively wrapped and without a gift bow that disappointed me very much.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/12/2020
I placed an order on November 4th. On November 25th it is pre-registered at the post office pending to be taken to the post office for distribution. Today is December 8 (more than 1 month after placing the order) and it is still pending to be taken to the post office for distribution.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 07/12/2020
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
Response from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
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Verified Buyer
Rating: 2 out of 5
following a purchase from 07/12/2020
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 07/12/2020
You pay for shipping with DPD more than normal and then you get a mail that your package is handled by B-post Everything was on time but too high distribution costs why not directly B-post Also no choice of shipping: why no possibility to have something delivered later with lower shipping costs not everything has to be available tomorrow A review is nonsense if there is no response I'll wait a bit Greetings Werner
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 07/12/2020
fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2020
The assembly instructions are not in French. Dommage Model being assembled
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
Impeccable delivery in a very short time despite the current situation. Content as expected. Me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
Complete order relatively fast delivery (because of covid) Good service as usual
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2020
an order shipped 3 weeks after purchase even though the products were not out of stock! The result was a birthday present that arrived after the due date... I called after-sales 3 times, only to be told each time that it would be shipped the next day... the next day from when? next week? What nonsense! No apology or commercial gesture on their part! Their customers mean nothing to them! I would advise anyone not to buy from them!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 07/12/2020
Unfortunately much too slow and extremely expensive to ship.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2020
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
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Response from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/12/2020
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
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Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/12/2020
One of the few stores that had the product in stock. Ordered it on line Sunday night. Was delivered to my house in western Canada by lunch on Friday.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/12/2020
Items were delivered for the agreed price and within the agreed time Not the fastest delivery but that was also indicated in advance Well a special packaging no box but all items packed together and taped in bubble wrap! But that does not affect the article so fine
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2020
The two-week delay in dispatching the model was surprising in itself. The model was never delivered anyway, it's still in an inaccessible Mondial Relay depot that refuses to drop it off at the chosen relay point! I had a relay point 50 meters from my home (rue Vaubecour), but it was impossible to select it. The relay point on rue Tupin doesn't seem suitable to receive your products! What
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Good service, friendly welcome on the phone. Covid conditions are not favourable for fast order processing, so patience is required, but the merchant is not responsible for this.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Beautiful make-up
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2020
I'm still waiting for my order after three weeks of ordering.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
I find that every time I call I am very well received but I would like to place my order over the phone and not pay an extra charge.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
yes, we were satisfied with this order, which was exactly what we had ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Delivery a little long, even though there was no reference waiting to be supplied when the order was selected on the Internet.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2020
Average, because even though the references were all available and dispatched quickly, order taking was more than laborious (numerous slowdowns and bugs) and the order preparer confused HU022 with HU220, so it wasn't the right color! As there's no shortage of suppliers and COVID boosts online sales know-how, I'm forgetting 1001 maquettes. Dice
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2020
Very long delivery time...maybe it's related to covid ??? But this is really very long. Otherwise product conforms (Christmas gift so not yet o
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/12/2020
Comprehensive site although every time you leave the article folder you have to revisit all the pages from the beginning. However OK.
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