1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Good for taking into account the package and delivery but not great for the address of the relay point.... I ask to be delivered in Champagnole and my parcel arrives in Poligny 20 km further on.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2020
I think I'm a pretty good customer and yet you regularly send me a €5 discount voucher !!!!! for purchases over €50. Sorry, I order at my own pace, i.e. approx. 25€ per order, but nearly 2 times a month, as I have other purchases to make.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
Great hobby. The models are a big hit with my friends and family. The plans are very clear, and you have to be careful when building them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2020
1001 Maquettes is a site with a lot of products, the choice is vast and the processing of orders and any problems is done quickly, seriously and efficiently. I sincerely recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/11/2020
Corresponding model but only 4 colors for the paint and it is water-based paint as for the children's decorations so very limited in quality I had to recommend the paint on the side additional expense of more than 25 euros it was not the goal I had seen the model cheaper elsewhere but I took it because there was glue and paint.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2020
Order processed quickly and shipped on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2020
Nothing to complain about. Order received before estimated delivery date
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2020
I ordered a black Macan in 124eme I receive a blue one I return it via customer service and at the second sending it arrives again blue. Customer service tells me they have no more blacks in stock! So I'm waiting for them to come back with a refund and reship the one I received. Disappointed and a per
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 09/11/2020
No article received UPDATE Meanwhile we are more than 3 weeks on and I still haven't received him money or article Disastrous company
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/11/2020
Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
Response from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/11/2020
There were problems with the banking system, which your representative fixed promptly. Otherwise 5 stars.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/11/2020
the only improvement would be a speedier service as it did seem a little slow
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2020
This site is one of the most expensive should lower the rates a little
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2020
I still haven't received anything, even though I was supposed to be delivered in
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2020
Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
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Response from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
At first I didn't receive my order (I then found out that there had been a routing problem). After two months I made a complaint and the product was returned to me free of charge. Thank you for your se
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/11/2020
easy assembly good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Good reception very bi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Despite an initial lack of information about the delivery time, the order was delivered within 11 days. I therefore recommend hobby
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2020
I used a 100 euro gift voucher and normally free postage. Not only did I have to pay the shipping costs, but it was also impossible to find a parcel delivery address. This is my 2nd order with you and this is the 2nd identical problem. I should point out that the order was placed before containment. It's a pity, but we'll be ordering from
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of �206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
Response from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
Do NOT deal with this cowboy outfit… Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
Response from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/11/2020
Two weeks waiting for a delivery, which still hasn't arrived! Not impressive
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/11/2020
With the colors of the quick supplied I can only paint the car with yellow color which was only remains of the paint of the Afrika Korps vehicles. 2 cans Jaune brillan [69] 1 Chêne satiné [71] 1 Bleu marine mat [77] 1 can Vert amande [77] 1 can Vert amande ? No reference
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/11/2020
DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
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Response from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/11/2020
Do NOT deal with this cowboy outfit... Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
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Response from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 04/11/2020
In my order of modeling paints, it happened that a small bottle not having the cap closed properly lost most of the paint in the package.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/11/2020
Very fast service highly recomended.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/11/2020
Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
Response from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/11/2020
Good morning. the arrival of the package was faster than I expected. The packaging and conservation of the boat was perfect. The doubts that I expressed I could solve before your reply. I still thank you for not leaving me alone. On the other hand, I have not received satisfaction about the failure of the rudder servo, which had a broken cable. I do not rule out that it was my fault when I unpacked it but if I had not found it in a craft store that brought me home a similar model and repaired the original I do not know what I would have done. Happily I was able to enjoy the assembly and sailing this weekend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Simple fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
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Response from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 03/11/2020
Paid but no order was created. After 2 weeks requested for order to be made. Promised delivery time was 2-4 days. Got it in more than a weeks time ... from France and not DE.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/11/2020
very reliable site fast shipping
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/11/2020
I Had not understood that I had to paint the Monoque shell
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/11/2020
The order took twenty-four days to arrive, and the metal sheets for the models were bent
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/11/2020
I had a problem with my online payment and was debited without receiving any notification. I was certainly reimbursed on appeal, but I didn't think that could happen nowadays. If I hadn't been on the lookout myself
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/11/2020
I ordered 2 books from there which were both shown as available. The order then stated that one of the two was backordered, which then took more than 14 days. However, when I asked by e-mail, I quickly received a polite and competent reply that my order would be delivered within the next week, which it was. In the meantime, the book in question was still listed as ""Available"". However, as the book was no longer available anywhere else, the whole thing is still acceptable for me, only the delivery times could be better managed.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 02/11/2020
Please remove me from your email address contacts immediately. I don't want another email from your company.
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