Customer reviews of 1001hobbies

Excellent online store. I have made several purchases and have always been satisfied. Even when not in stock the times have been as originally quoted if not less. Wide selection.

A little too expensive considering the quality (injection points too visible, no canvas on the base) and you have to add the shipping costs. Otherwise, the delivery time was perfect and the package was well packed, so there was no breakage. In the end, it's hard to find anywhere else with the same quality-price ratio (according to my research), fast delivery and coming from a boutique in France (not a warehouse in France).

An outstanding reactivity compared to my first order! I was delivered ahead of schedule. Thank you Laure Dar

The selection and prices are very good. The order arrived quickly and in good condition. Will order from 1001 Modelkits again and recommend them to others.

Attention is to Fly

Right on schedule

Very responsive site with very fast deliveries

Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems returns complaints and the like there is no email mentioned on the site. Shachar Ardi

customer service Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems, returns, complaints and the like, there is no email mentioned on the site. Shachar Ardi

customer service Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems, returns, complaints and the like, there is no email mentioned on the site. Shachar Ardi

Model box was shipped without a packing... Model box was shipped without a packing box, so when it arrived the model box was damaged. This was meant to be a gift, and now it looks all crappy. Especially for the outrageous shipping price. **reply to shipper's comment** It was shipped by being wrapped in bubble wrap. No shipping box. The label was taped to the bubble wrap.

well received the package in a packaging very for the object ordered and malres all the packaging was in poor condition

Your offer is correct shipping times are convenient

long delivery times, which were 2 days longer than the stated maximum delivery times (must be improved). The quality of the model is correct. The transport packaging is solid. Cord

Model box was shipped without a packing box so when it arrived the model box was damaged. This was meant to be a gift and now it looks all crappy. Especially for the outrageous shipping price. **reply to shipper�s comment** It was shipped by being wrapped in bubble wrap. No shipping box. The label was taped to the bubble wrap.

Excellent response timely delivery all great

An Outstanding molded kit great detail. 1001 Modelkits was great to deal with throughout the entire purchase process and give consistent updates on your purchase....Will purchase with them again!

Quick shipping package was protected well.shipping time from france to usa [south carolina] was very fast.

Ordering was easy and clear Delivery time was a bit long but that was indicated beforehand

Model box was shipped without a packing… Model box was shipped without a packing box, so when it arrived the model box was damaged. This was meant to be a gift, and now it looks all crappy. Especially for the outrageous shipping price. **reply to shipper’s comment** It was shipped by being wrapped in bubble wrap. No shipping box. The label was taped to the bubble wrap.

Everything worked well

High shipping costs compared to competing sites

A little long for delivery! But COVID obliges.

Too early for the moment Give me time to discover your products

All in order

the service was good every thing was on time

Product conforms and received well packaged. Interesting price even if I saw it later on ebay 20€ cheaper... That would have allowed -10% instead

complete site with many references- but the search is not intuitive. i discovered after ordering other products that would no longer have. next time may be good- free shipping

This isn't the first time I've ordered, but now I'm told I've received my parcel in my letterbox. I haven't received anything. I've sent emails but nothing from them. I'm a bit

Quick delivery but Shipping glass bottles in a pluriboll bag could do damage one of the bottles was open with the cap unscrewed AND all the thinner spilled into the bag except this all ok Regards

Shipment took a little longer than indicated. Nevertheless, the parcel was correctly packed and arrived in good condition.

24 days delivery time !!! Unfortunately no hint when ordering !

I ordered pots of paint for my model but my order was incomplete, some pots were missing.

Unfortunately the parcel I received was incomplete. Although the parcel arrived on time and in very good condition, it should have included a white spray (CORAX WHITE SPRAY (GLOBAL)). The white spray was missing from the parcel, which is why I only put 25 Ã

Order placed on 38 still not received 268. Delivery expected in 5 to 7 days, no news of delay or forecast for delivery date. First and last order at 1001 Hobbi

bonjour a ce jour toujour pas recu mon produit commander le 11 août

I ordered in early June. A month later they sent me the wrong parcel. They would not send the correct order until this wrong parcel was returned. Many many e-mails later, most of which were not answered, I finally received my order in the middle of August.

I was disapppointed frankly. Covid problems and postage difficulties I understand. I ordered three products and heard nothing for two months, then I heard one was unavailable (I was surprised to see it advertised frankly). The other two would come and I would be credited with the balance, not refunded. OK I found something else, had to repay the postage, OK. Came quickly. But the third product is still advertised, despite repeated e mails from me. If I click on it, it goes into my basket (three times now). I even get reminders that it is there in my basket (even if not in store) and I have not paid. This is my only real issue here. Thanks for your early reply. Much appreciated. The item I requested is the Dragon 1/71 M4A3 105 VVSS. I was very surprised to see it advertised as it is almost impossible to find. It does need to come off your store list, as it is still inviting payment after entering the basket. Unless it is now back in stock of course! Good luck in these hard times

Packaging slightly damaged, but no consequences for the merchandiser

After having ordered 6 products which were in stock...the company after 10 days of waiting without news announces to me after I contacted them that 2 products are unavailable and that they will refund me. I receive the rest of the order and 1 product is missing. They told me that it too was unavailable and that I would be reimbursed once again. I've been waiting 11 days for my refund. I only have a credit note for the first 2 products and nothing for the 3rd. This company is not serious. At the time of my order, the products were all in stock and available. No apology or compensation from them...Given the price of the models, it's a shame. I don't recommend this site, which lacks seriousness. The 14 days are a lie. It's been 18 days and I still have no refund in sight... I've had to threaten to sue them for fraud so that they'd get back to the accounting department, which I haven't heard anything about...