1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello I'm still waiting for an order placed on 03.07.2020 but otherwise I'm generally satisfied with the services offered. The solido military range you offer is very disappointing.... these are not the solido of my childhood. Me
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2020
The mould itself was good- the parts… The mould itself was good- the parts were of good quality and were an army green colour, making it easier to paint after assembling. However, it did not include decals. Also, the instructions omitted certain parts and were difficult to understand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
The mould itself was good- the parts... The mould itself was good- the parts were of good quality and were an army green colour, making it easier to paint after assembling. However, it did not include decals. Also, the instructions omitted certain parts and were difficult to understand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Hello. Access to your site with a password that has to be reset each time. The rest ok. Sincerely
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/07/2020
Model review Good friendly staff very helpful
Response from 1001hobbies
Dear Smith, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. :) Customer service 1001 hobbies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/07/2020
Service from 1001 hobbies was good Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Service from 1001 hobbies was good Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 14/07/2020
For a microscopic spring I paid almost 7 € when I later found it p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Model review Good friendly staff very helpful
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Response from 1001hobbies
Dear Smith, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. :) Customer service 1001 hobbies.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/07/2020
Quick delivery and everything as it was on the picture nice model.top.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/07/2020
Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 14/07/2020
Great product quality. Delivery did not take that long considering coming from Europe to the US and the current health environment.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 14/07/2020
In the demonstration video of the item I chose you can see the box open and you can see that inside the pieces to be assembled are green but when the package arrived to my bitter surprise the pieces were white i.e. to be painted. They told me they would email me the free return form but to date despite my email reminder I have not received anything.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 13/07/2020
Delivery took far longer than expected. I think they may not have had my order in stock
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2020
Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2020
Ordered scalectrix mid may never arrived Told delivery hold up then told lost in transit I requested refund which I was told would be paid but ive received no refund I've not received replies to my latest emails so I'm now getting legal advice to try get my money back I will not use this company again and would not be recommending to anyone else either
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2020
A catastrophe. still no reliable news and no parcels after 5 months!!!! And finally, after a number of unsuccessful complaints and phone calls: ""it's the post office's fault"" ""we don't understand"" ""let's go through the history together"" etc. answers next to products paid for when ordered and no follow-up or accountability with regard to their subcontracting. no seriousness no professionalism
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2020
Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/07/2020
I placed an order on June 9th supposed to arrive between 6-8 July. As of today 13th I have not received any mail or any information about my order IE6SXCJQR. I call customer service and the girl who takes me does not know how to give me a clear answer in August I go on vacation and I would like to know if I will have it before or someone tell me something conc
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 13/07/2020
This website doesn't really deserve a star. I ordered my item and had problems with my delivery address. But when these were finally resolved (supposedly) the goods were simply not delivered although they are (again supposedly) still in stock. Now six weeks after ordering, the shipment is not in sight. I can only advise against buying from this supplier and don't pay attention to the good reviews. Most of them are pretty obvious bots if you look at the name and structure of the rating.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 13/07/2020
Markus Werner The same as in other reviews prepaid goods allegedly no longer available although two pieces are still listed in stock on the website. We have now demanded a refund with all the comments here we can definitely wait a very long time for the money - NEVER AGAIN
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2020
Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no all I got was a very thin jiffy bag to protect my item resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2020
Soldats atlatic affiché 1 32 à réception ils sont à 172 !!!!!Ils ont rétréci pendant leur long voyage !?! Bernard DETE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2020
The box was in very poor condition so I have to check the contents for damage first. The packaging was perfect, but the box containing the model was crushed in more ways than one.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 10/07/2020
Top material Too bad the box was a bit broken But the material was still fine
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/07/2020
Slow to ship slow to refund Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
I'm very disappointed, instead of telling us that the Kansas Baja is no longer manufactured, they cash in and say that preparation is underway. I don't recommend the 1001 hobbies site for radio-controlled cars?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
well received just the delay a little longer than expected but maybe it was the deliverers fault
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
Slow to ship slow to refunded Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I cancelled order and was told refunded but was not.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2020
You won't get the maximum number of stars with me! Knowing that I waited 2 months (May 4 July 7) before being delivered. During this entire 2-month period it was impossible to reach you on the phone, which I find unacceptable given the situation. I would particularly like to thank LAURE DARRICAU who unblocked the situation. I would like to thank her for her reactivity and her attentiveness. Who knows pe
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/07/2020
Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
Product conforms to my expectations. Correct delivery
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/07/2020
Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.
Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/07/2020
totally unreliable company which does… totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
concerning the delivery not delivered by hand to the hotel next door. Perfect packaging. Lack of explanation on the instructions and still waiting for an answer to my questions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.
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Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/07/2020
totally unreliable company which does... totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
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Response from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/07/2020
A fair price on a discontinued model shipped internationally and received in 10 days what more can you ask for? And I didn't have to worry about getting scammed.
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