1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Due to Covid19 there was a malfunction in terms of stock transport communication.... At first it was a disaster! Ending with a cancellation and reimbursement of the order? But after a couple of phone calls and getting organized in response to Covid19 there is no more complaint. My puzzle took a month longer than expected to arrive but because I finally liked the deal I got and reordered from them. It was a matter of adapting to the new s
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Verified Buyer
Rating: 1 out of 5
following a purchase from 15/06/2020
Confirmed with credit card they have my… Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date, Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message, please try again. "" WTH
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2020
The parcels arrive in good condition but the delivery is expensive to pay because I ordered a package on December 2, 2019 and today June 14, 2020 it is still p
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2020
Confirmed with credit card they have my... Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date, Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message, please try again. "" WTH
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2020
Order placed and paid on May 21 June 15 not a message no delivery. On 2 comamdes it is the 2nd flop thank you. My advice: change profession. Patrick k
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2020
Ordered 3 months ago and still haven't received anything. They replied to my first reminder e-mail, but I haven't heard from them in 1? months! Site to be avoided absolutely Request 308577 Order WNVBCMTRQ or 197726 according to your mail dated April of
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Product ok but a little late in delivery compared to the date initially planned (but we were during containment .
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 14/06/2020
Paid the extra for express shipping but I could have saved them given the delivery time. Shipping tracking is useless as it does not give updates on the location of the package. Item arrived but the Air soft firing system does not work the seller's solution was a 30 euro voucher which he never sent me. Also the NiMh battery charges poorly and does not last more than 5 minutes this forced me to buy another one. Instructions only in French. The item was a gift package but the requested card was not made.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/06/2020
I ordered on May 27 still no news of the package almost 15 days ago I sent them an email to find out what they had and they replied that the supplier no longer had it in storage that within a week they would receive it and send it to me still nothing I send emails no response it does not send the package but on the other hand they know to be encai
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/06/2020
I had ordered some models for my grandson, to be delivered on the following Thursday or Friday, which was one of my criteria since I had to see the child the following Sunday. I was asked to pay an extra €20 for this delivery. This is what I did and I was very disappointed because I didn't receive the package until Monday morning when my children had left. I understand that it's difficult to meet deadlines at this time of year, but please don't charge extra. As for the models themselves, I can't judge the packages.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 13/06/2020
All taken care of I just need to put it together
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 13/06/2020
I ordered puzzle that is not delivered because the zip code was not quite correct at the delivery address Reported that directly to 1001 asking if they can send it to the correct delivery address with the correct zip code I never heard anything back but get continuous emails to review them Have lost my money though and still don't have a puzzle
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 13/06/2020
Took a bit long for the article to reach us otherwise everything ok
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/06/2020
good salesman
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2020
Nothing to say, everything was just what I asked for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2020
Despite a significant delay in delivery which did not depend on the site but on the deliveryman. They were the ones who warned me.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 12/06/2020
Far too expensive with the prices of the goods. Pure rip-off
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2020
THEFT !!!!!!! TO AVOID TWO MONTHS AND NO INFORMATION CONCRETE THE PAYMENT WAS MADE OF WHICH 32 EUROS OF COLISSIMO URGENT FOR LENVOI PHONE NUMBER OUT OF ORDER AND NO ANSWER BY EMAIL OR ON SITE SERVICE AFTER SALE NON-EXISTENT OF THE FLIGHT !!!!
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 11/06/2020
The number that Modellbau 1001 gave me costs money.20 euros for me.I was told shyly on the phone that the number was supposedly free.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
good, serious site. only problem is that delivery takes a long time...even Chronopost 48h arrives 8 days later.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2020
Wrong package and no return of my written complaint by may
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2020
Excellent gluing follow-up. Efficient customer relations. Correct packaging Negative point: lack of product information on website (dimensions of finished reduced model, list of paints, downloadable assembly manual, etc.).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
we had a big delay in delivery otherwise satisfied with the product thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
Bravo for your sleight of hand! With a credit of xxxxx euros, you can sell products on sale and then land on your feet! And the customer is wronged.....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2020
Very nice model of Concorde as expected. Package not received very quickly. 8 days.maybe due to anti C
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/06/2020
My experience was very bad more than 45 days ago I placed my order and it has not arrived yet the transport company has not received it they do not want to give me my money back. Compared to other companies very bad I have placed orders elsewhere during the pandemic and in a max of 5 days I had everything in my mailbox.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/06/2020
I placed an order with 1001 models on May 12 and it's been a month and I still haven't received it. I paid more for the fast shipping as it was for a gift. They don't answer my emails that yes they have charged everything and don't refund the money. If I don't receive my order in these days the next thing I will do will be to report it to the Co.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 10/06/2020
delivery time on 15.5.-ordered on4.6.2020 delivered is 3 weeks by phone not ereic hbar also by mails no answer no instructions for use
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/06/2020
Placed the order on May 15...now June 10 it is still being processed..after more than a month. Very bad experience
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
unfortunately due to COVID many items are not available
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2020
It's just a shame we don't have a list of the paintings.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/06/2020
The products are good however I cannot accept that my order was accepted my credit charged and then was told later that 2 items were not available. I requested a refund however received a voucher to spend for the value of the products. Then had to work out for myself that I had to spend more than the value of the discount voucher to redeem the value of the voucher. The order was delivered in 2 parts and took 9 weeks from start to finish. Also poor communications and no apology for taking 9 weeks to complete the order. I will not be ordering from 1001mquetas again.t
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/06/2020
Still haven't received my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Huge selection. Very professional follow-up. A little expensive for some items
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2020
Delivery time very lo
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/06/2020
The same as in other opinions the product is not bad but it arrived 1 month later than they told me when I paid for it and when I complained they sent me emails where they blatantly lied to me saying that the economic shipping can take 4 to 6 weeks when at no time did they say it. In fact, they gave me a delivery date between May 11 and 13 (I ordered it on April 25) and I received it on June 8. One can understand a slight delay due to the coronavirus but I have ordered many other things online and it has taken me a couple of days. If you are in a hurry NO C
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/06/2020
na meerdere keren bellen geen gehoor
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/06/2020
na meerdere keren bellen geen gehoor na meerdere keren bellen geen gehoor
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 08/06/2020
Order placed and paid for on March 31 As of May 8, they are no longer even responding to emails. They just made excuses and the package never turns out to have been delivered to colissimo. Made a complaint to the carabinieri They don't make a refund and only make excuses and then they don't even respond anymore They are just thieves !!!!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/06/2020
EFFICIENT AND FAST. EXCELLENT PRODUCT QUALITY-
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