Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2, 3 and 4 stars

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A
Axel W.
Rating: 1 out of 5
following a purchase from 14/12/2024
I have not received anything and have been waiting for months for my order.
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monchai K.
Rating: 1 out of 5
following a purchase from 16/04/2025
I received incomplete products and have been waiting for three months. They said they sent two products, but only one. I have already informed them, but there has been no response.
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Florian B.
Rating: 1 out of 5
following a purchase from 27/07/2025
Order arrives late + nothing to do with the photo on the site. I do not recommend.
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Constanze T.
Rating: 1 out of 5
following a purchase from 14/05/2025
I placed my order in May, inquired in June, received no response, and in August! the order was delivered. I will not order again.
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Richard D.
Rating: 1 out of 5
following a purchase from 16/07/2025
Order received with 13 days delay
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Enzo L.
Rating: 1 out of 5
following a purchase from 01/04/2025
Almost 5 months of waiting
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john S.
Rating: 3 out of 5
following a purchase from 11/09/2024
I will not get the overpaid amount back after almost a year of waiting for a pre-order.
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Angelo T.
Rating: 2 out of 5
following a purchase from 24/07/2025
Damaged item, I am not asking for a replacement because being rare I preferred to fix it with glue.
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Gaetan P.
Rating: 4 out of 5
following a purchase from 31/07/2025
Very good
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Danae M.
Rating: 1 out of 5
following a purchase from 27/06/2025
average product received after almost 1.5 months of waiting. apparently it is indicated but as a new customer I saw nothing so there should be greater transparency and visibility on the extremely long delays. as a result, missed the birthday. gift arrived too late. moreover, the item is not very sturdy so I am doubly disappointed.
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H. S.
Rating: 4 out of 5
following a purchase from 25/07/2025
My order has been received very well. Thank you for that.
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Maurice V.
Rating: 1 out of 5
following a purchase from 19/05/2025
I placed an order on May 19 and to this day I have only received part of my order, with no news about the rest of it. This is not very professional....
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Pierre N.
Rating: 4 out of 5
following a purchase from 30/07/2025
Lacks a real delivery service in 24h or 48h max, but otherwise, top!
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Jose V.
Rating: 4 out of 5
following a purchase from 28/07/2025
Good service and personal attention, but delay in receiving the ordered product even though it was in stock.
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Sandra V.
Rating: 1 out of 5
following a purchase from 11/07/2025
Another order that I am waiting for.
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Bruno D.
Rating: 1 out of 5
following a purchase from 21/07/2025
I remain in dispute. 2 product errors and 1 not delivered. No credit...
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jean-yves G.
Rating: 1 out of 5
following a purchase from 16/07/2025
The model is mediocre and expensive. The box indicates scale 1/48 and the instructions (minimalist) indicate scale 1/72! Made in Ukraine for a Bulgarian brand. Avoid.
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James L.
Rating: 4 out of 5
following a purchase from 30/07/2025
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Nicolas F.
Rating: 2 out of 5
following a purchase from 25/09/2024
Almost a year to receive a package...
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Neto M.
Rating: 3 out of 5
following a purchase from 23/06/2025
Unfortunately quite a delay
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Isabelle L.
Rating: 1 out of 5
following a purchase from 26/04/2025
You have to threaten the site to receive your order. I will never order from this site again.
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Samuel T.
Rating: 1 out of 5
following a purchase from 16/06/2025
I ordered an item that was supposed to be in stock quickly, but only after payment did it turn out to be a pre-order that was postponed multiple times – without me being informed about it. The customer service responded slowly and evasively, even when I asked for an alternative that was actually in stock. After a lot of back and forth, my order was adjusted, but I received no clarity about the remaining amount that was not refunded. In the end, I only received my order weeks later, after much frustration and without any form of service.
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vINCENT R.
Rating: 2 out of 5
following a purchase from 16/07/2025
Very long delivery times and no information about the deadlines
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CHRISTIAN P.
Rating: 4 out of 5
following a purchase from 10/07/2025
A LITTLE LONG
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Maarten V.
Rating: 2 out of 5
following a purchase from 24/07/2025
The package is not complete. I bought paint because the essential paint that should have been included does not contain all the colors (I am not talking about the optional colors). And one of the bands is missing. There should be five in the package, namely one for the spare wheel of the car (Renault 4 TL/GTL from Heller)
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Loic C.
Rating: 4 out of 5
following a purchase from 16/04/2025
without comment
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Yakan L.
Rating: 2 out of 5
following a purchase from 16/07/2025
Unfortunately, I did not receive the rest of my order and I do not know if or when I will receive the rest of my order. The status of my order is also completed even though items are still missing. I will adjust my review when the status is corrected and I receive the rest of my order.
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Guillaume L.
Rating: 1 out of 5
following a purchase from 26/02/2025
Order placed on February 26, 2025. I received several automated messages indicating a delivery delay. At the beginning of July at the latest, I called them and discovered that my order had been forgotten. Finally, I received my order on July 21... I asked for a commercial gesture (even a small one, it's a matter of principle; free shipping or a €5 voucher would have satisfied me, even a card with handwritten apologies would have satisfied me) and I received yet another cryptic message indicating that my order encountered delivery problems. 5 months for a "slight delivery delay", I think I'm being mocked.
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Tobias G.
Rating: 1 out of 5
following a purchase from 08/06/2025
I had to wait 2 months for my order. There was no compensation whatsoever. Besides that, there was no status update. Just the message that I needed to be patient. In response to my inquiries to support, I only received a copy-paste message stating that the item would be delivered when possible, which effectively provides 0 information. Once and never again.
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Stéphane P.
Rating: 4 out of 5
following a purchase from 24/07/2025
Satisfied, received package on time.
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Bernard F.
Rating: 2 out of 5
following a purchase from 07/07/2025
I am missing one of the 3 ordered model planes: the Focke Wulf Fw189
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Jaimi Oliver A.
Rating: 4 out of 5
following a purchase from 01/07/2025
Package arrived in perfect condition. Too bad about the slowness. The site told me a few days, instead it took whole weeks.
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bernard G.
Rating: 4 out of 5
following a purchase from 12/07/2025
I am satisfied
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Corazza G.
Rating: 1 out of 5
following a purchase from 14/05/2025
I receive a package after getting angry. The package is missing material. They give me a voucher that only serves to make me spend more on shipping than for the material. I have no words.
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Patrick P.
Rating: 4 out of 5
following a purchase from 18/06/2025
Hello, regarding what I was told when ordering, the delivery was slow. I had to send 2 emails to be delivered a few weeks later.
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Tien Dung N.
Rating: 1 out of 5
following a purchase from 11/06/2025
In case of cancellation of the order, the amount already paid will not be refunded.
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françois-xavier R.
Rating: 4 out of 5
following a purchase from 17/07/2025
A very large selection. Unfortunately, delays are too long for some items.
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Alexander G.
Rating: 1 out of 5
following a purchase from 14/07/2025
The display case arrived defective and when I complained about it and asked for a replacement, they only offered me a 5€ voucher and no replacement. Even though I sent pictures of the defective display case. I will never buy anything from this shop again. Not recommended at all.
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pascal R.
Rating: 4 out of 5
following a purchase from 09/07/2025
nothing more to say, always a quality service...
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Michel D.
Rating: 4 out of 5
following a purchase from 30/06/2025
meets my expectations no problem
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