Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
plenty of choice. Too good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
It's a little bit expensive...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
Fast delivery despite the current situation Products as requested
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/05/2020
1st and last order on this site. I will never go through 1001 maquettes again. Order placed on 29042020 for black and white undercoats + a Citadel painter's handle. It says that the products will be delivered within 2 to 5 weeks (because no longer in stock and long lead time). So... On May 14, the products were back in stock, and the lead time for orders went from 2 to 4 weeks. The question is already being asked about the fact that before bringing in stock to sell, it might be necessary to send out paid orders. I contact the after-sales service, who reply in broken French, implying that I'm impatient. (The question then arises as to why all the other sites can deliver within a reasonable week EXCEPT 1001 maquettes? On May 26, the order was still being processed (but the amount had been debited for almost 1 month...). However, on the site there are still 3 bombs in stock, which have been shortened from 9 to 11 days. So 1001 maquettes can decently send orders in a shorter timeframe... In short... Very disappointed by the site...I'm waiting patiently for my order (if it ever arrives...) and it will be the only one for my
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/05/2020
Perso coli arriver plier pièce mal fini a la fabricatio
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/05/2020
Does not respect the withdrawal clause, hence action against pay
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
very good all received in good condition
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/05/2020
is just what I asked for are still to be placed in the bar model
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/05/2020
Almost a month to receive the order! I thought I was buying from a store in Madrid and in reality the shipment arrived from Paris. All correct and in perfect condition. But if you would let us know in advance we would appreciate it. Because this is not a ""slight delay"" due to the coronavirus. Let them give an approximate delivery date and if you are interested you go and buy and if not then not.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/05/2020
Complicated to get the material. Address not in software, so I talked to a robot for a while. And the robot is stubborn and only repeats what it's told to say... Finally I managed to deal with a human and then
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Good value for money
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
No problems with the package
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Package in very good condition and delivered promptly. The only fly in the ointment, which is not really 1001 Maquettes' fault: one of the Carrera circuit parts had a bent metal track. It had to be straightened without breaking it before the circuit could be assembled.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/05/2020
just the invoice where there's obviously more ink, so it's illegible
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Very large selection acceptable price average packaging (one brush arrived broken) correct delivery times
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/05/2020
Very very bad more than a month ago I placed an order and they have not delivered it to me nor have they contacted me. I will not buy here again!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Fast order, fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Order as expected
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2020
the deliveries went wellthe only thing I didn't appreciate was the invoicing for 3 shipments and I don't know what charges? even though I sent an e-mail telling you to group the 3 orders together precisely to avoid these shipments which, in my opinion, are excessive for shipping 80 kms from parisI apologize for being a little direct but you're asking for the truth to be told. best regards herve chauvet
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/05/2020
2 weeks waiting for 2 cans of paint when I'm in the 93, 20 minutes from Paris. I find this lamentable. I understand that the circumstances of the confinement made that all turned with slowed down but good on other site whose store is much farther than the Parisian areas I was delivered in 2 days 3 days max. I won't be going through you again to get my material.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2020
Good evening I have asked a question which has not been answered! Sincerely
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/05/2020
Article does not correspond to my request no response after wanting to ask for explanation .
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/05/2020
The package took a little longer to arrive than expected, but everything was fine.
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 23/05/2020
The material was no problem but the shipment was delayed for more than two weeks with no information about it.
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/05/2020
After a month of waiting, the order has still not arrived, I understand that due to the exceptional situation that the country is going through, it is taking longer than expected, but the order tracking button does not work and I do not know where exactly my order is. The order was charged after 5 days.
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/05/2020
I have had to buy from another store and I still have not received the products I bought since April 29th when they were sent to me.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/05/2020
Great variety of model ships and airplanes of diverse brands and with agile service orders. Highly recommended
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/05/2020
Ordered model paint on March 17 Ordered model paint on March 17, order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing, reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 23/05/2020
Given the criticality of the moment that the whole world is experiencing I would say to disregard these evaluations waiting to make a judgment when things have settled down and everyone can work at their best Greetings Visconti
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/05/2020
Good prices and fast delivery
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 23/05/2020
Net of emergency covid..... Bad service sloppy and unclear bordering on ridiculous.... Models arrived almost a month after order.... Only positive note undamaged and correct merchandise.... I will not repeat the experience
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2020
My second announcement of dissatisfaction. Admitting that the Covid 19 was very disruptive, an order placed at the end of March, debited at the beginning of April, was refused on May 4 by the deliveryman, who noted on the unopened package. Since then, numerous emails to be reimbursed have gone unanswered, the telephone has been cut and I'm out of pocket by more than 200 euros.IT'S REALLY LAMENTABLE FROM 1001 MAQUETTES. They even asked me to take photos of my finished model for their ad and promised a refund within 15 days, letting me believe that the post office hadn't returned the package.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2020
Ordered model paint on March 17 Ordered model paint on March 17, order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing, reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2020
After ordering the model of the Honda 750 Four I received an article of deplorable quality and despite my request for exchange or compensation 1001 Maquettes turned a deaf ear, so without relief of this dispute I will not buy anything from them despite the fact that I was a clie
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2020
Although the parquet is in good condition we have a few small problems. The paint colors don't match. The glue is dry! Not a drop
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
Order took a long time to arrive tel tracking very poor
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 22/05/2020
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2020
Good product but chronopost delivery 20 euros received 10 days after ordering
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
A real scam I placed 2 orders 09.03.2020 ref. NHJGNA48Q tracking TYPFQP200006007 in the amount of 5898 euros and another 08.03.2020 ref 46L166XBH tracking TYPFQP2200006065 FOR AN AMOUNT OF 6198 € NO ONE KNOWS ANYTHING NOR THE PACKAGE ARRIVES NOR THE REFUND OF THE AMOUNT IT IS A SCAM AND WE SHOULD ALL UNITE TO CLAIM AND AVOID THAT THEY DO NOT SCAM ANYONE M
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
More than a month ago I placed an order and I still haven't received it. They have written me after a month and tell me that it will take another 34 weeks. Impressive
Translated reviews