English 
A
Rating: 3 out of 5
Very disappointed with delivery time
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Good product but delivery time too long perhaps because of the VOC.
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Rating: 3 out of 5
Assembly instructions in English only
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Rating: 3 out of 5
you don't read what your customers send you, the result is that your orders don't add up and paf, three shipments at 8.70 euros and on top of that, charges that correspond to what? to ship 80 kms from Paris, I find that shipping is very expensive. with all my apologies, but I'm passing on to you the truth as I see it.
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A
Rating: 1 out of 5
Hello I can not judge as I have not received anything Cordially Katsaros nico
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Rating: 1 out of 5
VERY BAD Site not updated. False information on products in stock and typical response from the complaints department which has absolutely no follow-up. A CATASTROPHE I will no longer use this site and do not recommend it.
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Rating: 4 out of 5
Ordered and delivered on time, despite the current difficulties. Thanks to the team
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Rating: 4 out of 5
Shipping took a bit long but that is not strange in these circumstances
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Rating: 2 out of 5
Took very long But otherwise the service was Totally good !!!
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A
Rating: 1 out of 5
Very bad experience. Disobliging customer service useless and inefficient. Exorbitant shipping costs. Package ripped open upon receipt. I absolutely do not recommend this
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Rating: 4 out of 5
Nothing to say, it's fast, but the site is a bit confusing, which is why I'm only giving it 4 stars.
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Rating: 4 out of 5
Very wide choice of models spoiled for choice.
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C
Rating: 1 out of 5
man I would like to give my opinion otherwise but after 1 month of buying it and being charged the same day I still haven't received it so I can't give my opinion otherwise.
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Rating: 1 out of 5
lousy! I placed my order on 30042020 and had to contact customer service via their e-mail support to find out that a product in stock at the time of my order (acrylic bright yellow pot 22ml) was no longer in stock when the order was being prepared... it's now 1505 and I still haven't received confirmation of the order modification I had to make in order to hope to receive my parcel one day. This is the first and last time I'll be ordering che
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Rating: 1 out of 5
Certainly a lot of products... but very poorly done website! No product details (size, number of pieces, etc.).
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V
Rating: 2 out of 5
This was my first purchases with 1001and completely on line because of COVID-19. I usually like to discuss any questions I may have about the items I wish to purchase with a member of staff but glad to say that everything turned out ok. The range of items was a delight to see from just one supplier. I am now considering my next buying spree with 1001. Thanking all the team for a great effort in delivering my order within one week. Take care in these difficult times.
V
Rating: 1 out of 5
Today 15.0520 goods have not yet arrived. Ordered on 01.05.20 and status on 06.05.20 with DHL shipment announced
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Rating: 1 out of 5
good service
A
Rating: 1 out of 5
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
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Rating: 1 out of 5
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
C
Rating: 4 out of 5
Slow delivery
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Rating: 1 out of 5
Still not had the order 2 weeks later. And paid a premium on delivery.�6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
V
Rating: 3 out of 5
Excellent communication and easy to order/ship overseas. Very pleased even during this pandemic w/all the restrictions in place my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
A
Rating: 1 out of 5
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
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Rating: 4 out of 5
Fast despite the troubled period of confinemen
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Rating: 4 out of 5
Good size good quality easy to use
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Rating: 4 out of 5
Ce un peut le fouy dans les listes de maquettes... .
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Rating: 2 out of 5
I made out express delivery for my... I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
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Rating: 1 out of 5
The reviews are for 1001 Maquettes, not 1001 Puzzles. Available when ordered, payment taken and still not delivered after almost a month (15042020). I'm not even talking about the 20 euros for Exapac delivery. Taken in charge according to 1001 Puzzles on 7052020 but still not delivered. Packages received in 3 days with Exapac on other products.
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Rating: 4 out of 5
Good follow-up
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Rating: 1 out of 5
Very long delivery. Paid same day but item shipped only 6 days later. Poor packaging, damaged box. And above all, no refund as stated in the return conditions. You only offer a credit note or an exchange. I do not recommend
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Rating: 2 out of 5
I am very disappointed. I called several times and sent an email with no response. I wanted to contact them for my parcel which was sent back to the store to ask them for an additional address but it was impossible to get them on the phone.
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Rating: 4 out of 5
Model as presented, delivered on time in good condition packaging. The price was a little high (I preferred to pay for peace of mind rather than look for it in the shops).
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Rating: 4 out of 5
Perfect beautiful model for me who am only layman impeccable result for the assembly of a corsair in 132 merc
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Rating: 1 out of 5
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
V
Rating: 2 out of 5
I made out express delivery for my… I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
C
Rating: 1 out of 5
I join the complaint about the delivery times. They do not answer and the customer service phone jumps you a speech in English and cuts off. Since day 6 they tell me in an email that the order has been shipped.
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Rating: 1 out of 5
Delivery??? understand it is tough at the moment but my order was placed on the 30/04, money debited and i have no idea what is happening. no tracking no., no update from yourselves. I am getting concerned. Order no. 206775 regards
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V
Rating: 1 out of 5
Claim to be a English company!!! Claim to be a English company but in fact its based abroad.. I cant stress enough how dodgy that is.. Also you can try ring the uk number but it never gets answer. Pitiful really. I can understand how they are only 3 star.. Stick to proper uk based hobby sellers, you wont go far wrong there.
V
Rating: 1 out of 5
Delivery??? understand it is tough at the moment but my order was placed on the 30/04, money debited and i have no idea what is happening. no tracking no., no update from yourselves. I am getting concerned. Order no. 206775 regards