1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Delivery too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2020
My order was placed on March 25 and arrived today, May 4. Among other things, I had ordered an avro lancaster model and the pack with the 8 paints. None of the paints match the model. I'm still giving it three stars, as the site is generally very well rated and I'm aware of the difficulties associated with containment, but from a personal point of view I'm very disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2020
Order placed March 27, 2020 package received May 04, 2020 no mail no return forced to recontact!!!! And in the end I received acrylic paints instead of enamel paints that were available and that I had ordered!!! very disappointed I have to recommend the paints on another site ... strongly discouraged scam and no respect for the customer would never order again
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2020
Delivery took too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/05/2020
Ordered a month ago no reply nothing... Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/05/2020
Item never received. Ordered on the 7th, debited on the 9th and nothing. Impossible to get in touch with them. I strongly advise against
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/05/2020
Ordered a month ago no reply nothing… Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/05/2020
ordered on april 23rd and still has not arrived today may 2nd. it is logical a little late with the situation but I have ordered other products and in 2 or 3 days was .... very bad serv.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
First order and good surprise, very good communication (email), good order tracking, very reasonable delivery in view of the current situation. You have an additional customer
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2020
Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 01/05/2020
Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 01/05/2020
I have not received it yet. It was scheduled for delivery on April 27-28. I understand that given the circumstances the delivery is delayed but I have sent an email asking about the status of the order and I have not received any response with any information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Well-followed order despite current conditions
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2020
Order BSVXFSO2D placed on 164 and paid debited from my account. Parcel sent by colisimo on 174. No delivery to date 294. No telephone info possible with 1001 Maquettes. No information possible with LAPOSTE.FR. We're going round in circles on their site or their call center, the only tracking info being "Your Colissimo will soon be entrusted to us, it's being prepared at your sender's...". I think that my order of over 80€ is lost and the realization of my mo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2020
It's been April 1 and I still haven't received anything.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/04/2020
Good I have not yet received the order when I receive it I will come back and give my opinion. I hope it is a good comp
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/04/2020
Placed my order about a month ago. Immediately received a mail saying order came through and they're working on it. Few days later another mail telling me package is being handled should be on it's way soon. Since then not a single word of communication no updates nothing. Already two weeks late all I got was a mail giving me a �5- discount on the next order. How about finishing my current order first? Then we'll see if your ""services"" are required again.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2020
Late delivery / no communication Placed my order about a month ago. Immediately received a mail saying order came through and they're working on it. Few days later another mail telling me package is being handled, should be on it's way soon. Since then not a single word of communication, no updates, nothing. Already two weeks late, all I got was a mail giving me a €5,- discount on the next order. How about finishing my current order first? Then we'll see if your ""services"" are required again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Delivery announced on 2104. Parcel still not received on 2804 with no prospect given. Circumstances do not explain everything. By comparison, other purchases made elsewhere at the same time were delivered in very good time by other delivery operators. This 1st experience was not a success... Perhaps it's time to question the contract with the
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Big scam I ordered figurines on the site twice as expensive as on another thinking that these were painted as shown in all the photos but on arrival I find myself with unpainted figurines paid full price and totally unusable. Please note that nowhere does it state that these figurines must be painted by you. In short, the feeling of being ripped off goes hand in hand with my disappointment. I will avoid all orders on
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2020
Hello, confined people. O_An inconvenience for the customer is the change ..O_and by the way: my delivery address is rue de Vergnies in Ixelles and not chaussée de Bruxelles in Forest-(Belgium)..O_My mailbox is Hot and not Gl..O_The tracking""my account"" does not work ..O_Your ""Contact"" (in English..???).)something incredible does not recognize my mailbox Out(Hot) ..Until recently the packages arrived via Colisimo(more recently Mondial-Relay)and my invoices did not reach 150.eur ..O_For the last invoice it is all the more frustrating that you do not have half of my dem""not available currently""!!!.. I hope an answer from you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
No news of my delivery. I know the situation is complicated but a little news reassures you that your order has been taken into account. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Order placed on 1304 and no news since. My order is still being processed. The conditions are difficult but to have news would be more reassuring...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
very good tracking of parcels and availability of teams despite the current pandemic situation.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/04/2020
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/04/2020
Late delivery / no communication Placed my order about a month ago. Immediately received a mail saying order came through and they're working on it. Few days later another mail telling me package is being handled, should be on it's way soon. Since then not a single word of communication, no updates, nothing. Already two weeks late, all I got was a mail giving me a €5,- discount on the next order. How about finishing my current order first? Then we'll see if your ""services"" are required again.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/04/2020
I pay 20 € for an express delivery that should have arrived on April 8. Well, the package arrived more than 2 weeks later. In addition they tell you that the package is already shipped when in fact if you track it it says that it has not left their facilities. I understand that this is a difficult business situation and people are being very understanding. But what cannot be tolerated is that customers are being taken for fools by lying to them.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Do not order on this site order pass on 3 item in stock 0404 ... today I receive an email from them telling me that there is out of stock on 2 of the 3 products after more than 22 days ..... 2604! Is this for real? Then they give me a credit note for the price of the two items but I don't want a credit note! I want a refund and never to think of this m
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that’s it. Still haven’t received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that's it. Still haven't received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Order placed on 07 March 2020 and still not delivered to date and no news from the store. I call again and they tell me by email that it's going to leave. C
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Sorry but there is a lack of seriousness ... order placed on March 24 ... delivered on April 27 ... - Item in stock at time of order ... a week later no longer in stock ... - Replacement of 2x PROFESSIONAL POLYSTYRENE GLUE CONTACTA RV39604 + 1x SPECIAL LIQUID POLYSTYRENE GLUE CONTACTA RV39606 ... 18€97 ... by 3 tubes of bases at 1€89 ... It's not the same use and especially IT'S NOT THE SAME PRICE !!! - Replacing Revell paint with Humbrol ... it must be the same I suppose ... but at least ask first !!! So OK the confinement the difficulties and all and to""mockery of figure"" there I think ... - to stay in the politically correct - ...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Not received the right product and lack of communication even though it's containment and you're certainly working with a reduced workforce.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/04/2020
Shipping leaves something to be desired even if you pay 15 euro for fast shipping (2 to 3 days) the order still hasn't arrived and that makes 10
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Site outdated not functional messy I searched more than a quarter of an hour a model of a brand that I do not find elsewhere and we end up with toys of all kinds. I had seen ads for this site in some specialized magazines ben......................? First fo
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Ordered on 144 and not received on 25
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2020
Out of 12 pots ordered, 2 do not conform. I ordered a steel red and received a steel red pot with dark grey inside. The delivery time was very long, but in a complicated health period, no blame can be laid. Decu on the other hand of these errors for which I'll have to make a new order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
Covid has a good back. Change the delivery dates on the site and at least answer the phone to reassure customers. If I did that with my customers....Bref I wouldn't order from 1001 hobb any more.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Considering the delay with the current conditions the delivery is good. The items received are of the quality I want. I just have a problem finding items (perhaps a fault on my part example I am looking for figurines Tamiya 135 it is the entire range TAMIYA that scrolls For the rest everything suits me. Jame
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