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Rating: 4 out of 5
Very good, nothing to complain about.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 2 out of 5
I ordered the Russian Luna 1 rocket with its lunar probe. The box shows the rocket on the right and a second spacecraft on the left. But only the Luna 1 rocket on the right is in the box. The caption is very poorly written, as it implies that there are 2 spaceships in the box.
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Rating: 4 out of 5
Compliant and arrived on time
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Rating: 3 out of 5
No email confirmation of shipment and order tracking if I did not go to the site no way to know where my package is improved
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Rating: 1 out of 5
Ordered Tamiya wash Humbrol wash delivered
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Rating: 2 out of 5
The model I ordered lacked precision, was bent and broken, and even lacked paint! Rather disappointed considering
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Rating: 4 out of 5
At 56, I'm back to making models. I would have liked someone to recommend a primer for painting.
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Rating: 1 out of 5
My payment card was debited last month, I haven't received anything and I have no news of my order. Debiting cards when the order is sent, as Amazon does, would be a step forward, with or without containment.
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Rating: 2 out of 5
No news of my parcel more than a week after I placed my order. This is understandable given the current situation, but on the other hand there has been no delay in debiting the money from my account.
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Rating: 3 out of 5
Four things ordered three received Customer service emailed """According to our logistics team, this product was in your order"" (Whatever that may mean) Plus a 5 euro discount coupon on a subsequent order (of 20 euros or more) No apology no replacement product No response to further communication
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Rating: 4 out of 5
Late arrival of our order Chronopost just sent it to the wrong region! Package in poor condition but components seem intact. Perhaps the packaging should be reinforced
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Rating: 1 out of 5
I've been waiting for 1 month.
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Rating: 3 out of 5
package not arrived
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Rating: 1 out of 5
hello despite my mail for bad delivery I have no news from you.I'm annoyed because this is not the first time I order from you.I await your contact to tell you more.see you soon I hope. NAPO170
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Rating: 4 out of 5
bonjour j'ai bien reçu ma commande toujours très bien protéger mais avec quelques jours de retard . It doesn't matter because with coronavirus it's quite normal for orders to arrive late. But the parcel arrived in very good condition. Continue comm
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Rating: 1 out of 5
Not at all satisfied I keep getting emails asking me if I am satisfied with my first purchase on this site but I still have not received the item. It is about days late and don't use the excuse of the emergency that is affecting us as I buy quite a lot of modeling items on the internet and it is all coming to me regularly even things from California from Germany and Japan. I think I am not buying from this site anymore.
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Rating: 1 out of 5
Very convenient
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Rating: 1 out of 5
Being asked to review despite the fact I am STILL waiting for my items to arrive. If you are going to have a .co.uk web address you need to let buyers know the items are coming from abroad and will therefore take WEEKS to arrive. I will not be purchasing from you again.
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Rating: 2 out of 5
Nothing received to date due to the Post Office's inability to provide a minimum service during the confinem
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Rating: 1 out of 5
I have been waiting for the model since March 18 and it still has not arrived. The answers to the mails I send claiming it only tell me to wait a little longer when it was supposed to arrive in two or three days. I ordered it to make the confinement more pleasant and it is going to end before it arrives. If it arrives at all, because at the rate I am going
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Rating: 4 out of 5
model received as ordered. the site is very assorted and the prices are reasonable. I plan to order again in the future
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Rating: 1 out of 5
Very good service
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Rating: 4 out of 5
Well designed site. Reasonable price, good quality. Tracking of package by e-mail from reseller exeptionn
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Rating: 3 out of 5
Rather loyal to the Tamyia or Italieri brands, I let myself be tempted by the more modestly priced Ark Models. I'm rather disappointed with my first impression. The quality of the plastics is average, and the assembly guide is reduced to its strictest expression (a poor quality photocopy), written in Russian, and above all, there's no color guide... Is this a surplus from the former USSR? Hopefully, assembly will be more pleasant than this first impression.
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Rating: 1 out of 5
Very bad I wanted to cancel the order because it was very late with the date they assured and they did not cancel it. They also told me that it had been shipped when the tracking they give you showed that the next day they were still preparing it. I sent it to them and they continued with the same thing. Inform
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Rating: 4 out of 5
Correct package delivered in correct time
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Rating: 1 out of 5
I don't know french i am very satisfied with ever aspect of the transaction no complants.
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Rating: 3 out of 5
Delivery took a little while.
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Rating: 2 out of 5
I ordered a pack of 6 paints plus glue etc...NONE of them correspond to the model I bought...I had understood that you were to be trusted on this...So the model is at a standstill as soon as I've started...
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Rating: 2 out of 5
I'm usually very happy with my orders, but this time I'm a bit disappointed. The health situation does call into question delivery times. But paying 20€ for delivery to have my model in 3 weeks I don't think that's right. Especially since it was always noted 2448h. I have not yet received my model as I write this comment. Have a nice day!
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Rating: 4 out of 5
goods in every respect as requested. Only the delivery left something to be desired (parcels misdirected at sorting) but given the circumstances we can't blame anyone.
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Rating: 1 out of 5
I cannot give you satisfaction as I have not yet received the matereil.
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Rating: 4 out of 5
All ok order arrived on time and compliant
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Rating: 1 out of 5
I can not give a good rating as I still do not have the item I ordered
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Rating: 1 out of 5
still not received...
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Rating: 4 out of 5
Good site...plenty of choice. shipping costs a bit high.... Difficulty of models sometimes overestimated... Overall satisfied
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Rating: 1 out of 5
Despite covid 19 parcel well received Mer
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Rating: 1 out of 5
In this period of confinement I can not give an opinion since I have not received the product Cordially Stay che
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Rating: 4 out of 5
objects in line with my expectations
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Rating: 3 out of 5
The cap of one of the paint cans exploded, obviously triggering ""pchit"" of paint. I haven't tested the can, but it seems to be OK and there were no casualties. The rest of the equipment ordered is OK... but that explains the low score. So be careful when preparing your parcels. I'll come back to you to get my supplies despite this little problem.
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