Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 4 stars

Reset filters
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/02/2020
Very large selection of materials, colors, etc. Models somewhat confusing in terms of scale but ample.
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 17/02/2020
I was told a week ago that my order had been shipped and I still haven't received it.
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/02/2020
Purchase was neatly packaged and arrived well Only of the 6 colors of paint, 2 are not the colors I need Maybe think of another way to better coordinate this
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2020
I was annoyed with the icm brand. On the other hand, the academy brand is very, very good.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2020
I haven't received my coli
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/02/2020
Problems with the paint After buying a model, I bought a pack that didn't correspond to the model and was recommended by 10001 maquettes. So, with the correspondence table, I bought the right colors from Humbrol, but they're not Acrylics. Why doesn't 10001 maquette make packs according to the models or why can't we find heller Revel Humbrol paint kits?
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2020
the delivery time seemed a little long to me
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/02/2020
Good communication. The order was correct and well packaged.
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 13/02/2020
the processing and shipping after 1 day was great, unfortunately the post took 7 days - Napoleon 200 years ago was faster. But I am very satisfied with 1001 modellbau GeJot
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/02/2020
Op 24 januari besteld, niets ontvangen tot op heden Op 24 januari een motor besteld voor mijn RC auto. Nu is het inmiddels 13 februari en nog steeds niets ontvangen. zeer ontevreden hier over!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2020
Op 24 januari besteld, niets ontvangen tot op heden Op 24 januari een motor besteld voor mijn RC auto. Nu is het inmiddels 13 februari en nog steeds niets ontvangen. zeer ontevreden hier over!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2020
nothing to report
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2020
It's a pity to be taken for a ride when you report that a product appears to be in stock on the site, only to receive an e-mail stating that it's not available.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2020
I'm very disappointed with the manufacturer, Mantua, of the Kon Tiki raft model, because the assembly instructions are so inadequate. The instructions provided lack far too many details and precisions for optimal construction. I therefore blame 1001 Hobbies for failing to ensure the quality of the product it sells. Pascal VERROLLES
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2020
Too slow ......
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/02/2020
I did not like the product, very poor quality. I also did not like what they charged for shipping. Grac
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 11/02/2020
You guys are the best! I ordered the incorrect product and the address they had on file was not correct as I moved and didn't provide the updated info They ended up sending me another correct product and didn't charge me for it!! That is almost unheard of and shows great service. While I look for items here in the US I will contact 1001 Modelkits first before anyone else. Awesome service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
1001 maquettes very good nothing to say. On the other hand, please don't use DPD any more because frankly they are lamentable.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/02/2020
3 orders 3 tests... Systematic stock errors with products that are supposed to be available and in the end have to be ordered. A designation error on the site and long delivery times....very long...(3-4 weeks...). Certainly some choice in the window... Reasonable shipping costs... But I'll be looking elsewhere for my next orders.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
Very well packaged. Good service. Good quality. Would recommend. Many thanks
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
I like the Faller models but as there is no longer a dealer in my area I would like to have a recent catalog. Thanks in advance Mich
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
1st purchase satisfactory and package well received and correct to follow
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 10/02/2020
Neither satisfied or dissatisfied Listing was wrong but probably not their fault. it would be nice if more retailers would pay attention to how they are listing products.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2020
Bonjour pas de lexique en français dommage
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2020
Neither satisfied or dissatisfied Listing was wrong but probably not their fault. it would be nice if more retailers would pay attention to how they are listing products.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2020
GOOD but still room for improvement
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 08/02/2020
The model I got looked like a normal sized kit on the website but the actual product (which was $50 including shipping) was barely bigger than my hand.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/02/2020
They have many and varied models. The service is very good.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 08/02/2020
I felt ripped off The model I got looked like a normal sized kit on the website, but the actual product (which was $50 including shipping) was barely bigger than my hand.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2020
Long delivery times
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/02/2020
I felt ripped off The model I got looked like a normal sized kit on the website, but the actual product (which was $50 including shipping) was barely bigger than my hand.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/02/2020
I requested delivery to one of the Biscarrosse relay points. The parcel was sent to another relay point (Gastes) 20 k away from the one requested. I don't have a car and there's no public transport to this relay point. Despite several unanswered requests from both 1001 maquettes and the carrier, it was only thanks to the kindness of a neighbor who volunteered to drive me that I was able to receive my parcel.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/02/2020
Not serious..2nd model not complete!!!. 400€ in the bin
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2020
Bad information and arbitrary phone reception when I expressed my desire to return the product.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2020
Good I am satisfied with the products ordered
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/02/2020
?????????????????? ??????
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/02/2020
The delivery was very fast and the models meet the expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2020
My original order was apparently lost in transit by Colissimo. It wasn't 1001 Hobbies' fault, of course, but it took over 2 weeks and several emails before a replacement was sent to me.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Very good... Seriousness from order to delivery with material of equal quality for each model com
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/02/2020
My model arrived promptly at a timely fashion.