Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2019
speed and efficiency
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2019
Great difficulty in meeting delivery deadlines
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/12/2019
First purchase great value and speedy delivery. Highly recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2019
well received my order satisfied
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/12/2019
²todavia ho receipt the package.....
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 28/12/2019
Were stalled for over 3 weeksthen it was said the package has disappearedon the phone the employee promised us she would take care of it immediately and would call back but she never did! But miracles happen again and again especially at Christmas time today on December 27, 2019! the package arrived! Nevertheless never again!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
Good product, delivered on time. The small parts are a little hard to get out of the boards (risk of breaking them).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
fast delivery and careful packaging
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/12/2019
Robery... Ok, they have an amazing selection of paints and other things. But the shipping was $15! I added some other stuff to the cart, and then looked at the total cost. The shipping FREAKING WENT UP TO 22$. THIS IS FREAKING ROBBERY. There should be a deal where if you spend over $30 the shipping goes down. My subtotal was $40, but the with shipping it was $62. I was so mad that I didn't even purchase my items, and I still won't until I get a reasonable answer on why the shipping is so expensive.
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Response from 1001hobbies
Hello, Are you based in the USA ? Unfortunatly we don't have the best contract in term of price to deliver in the USA, we rare baed in France, Sincerely,
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 27/12/2019
The product itself is flawless and the delivery (time) was great. But it can't be that a puzzle is delivered in such an oversized package! About environmentally friendly etc. This made us very angry!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 27/12/2019
Robery... Ok, they have an amazing selection of paints and other things. But the shipping was $15! I added some other stuff to the cart, and then looked at the total cost. The shipping FREAKING WENT UP TO 22$. THIS IS FREAKING ROBBERY. There should be a deal where if you spend over $30 the shipping goes down. My subtotal was $40, but the with shipping it was $62. I was so mad that I didn't even purchase my items, and I still won't until I get a reasonable answer on why the shipping is so expensive.
Response from 1001hobbies
Hello, Are you based in the USA ? Unfortunatly we don't have the best contract in term of price to deliver in the USA, we rare baed in France, Sincerely,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2019
ORDER ADVERTISED AT 30€ AND INVOICED AT 125€ .DUVOL MANIFESTE. ONE H
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/12/2019
The items conform to the description and are packed with care. I do not give 5 stars as they are not very clear on the shipping types and their respective delivery times. I ordered on December 6 and the package arrived on December 23 so slightly longer than the stated 7-9 business days. Also for some shipping methods the tracking does not work. To my requests for clarification they were always polite and helpful.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/12/2019
this is the second time i follow express courier and both times it was impossible for me to check the progress of the delivery. the indicated times were met but the fact remains that the shipment tracking service is unusable. otherwise everything is ok.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2019
Impeccable received before Christmas holidays
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2019
Delay too long and packaging perfectibl
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2019
good, but you have to wait until the order is complete if there are any leftovers. they shouldn't be Christmas presents.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 25/12/2019
I bought a gift on November 27, 2019. It is now December 25 and I still haven't heard anything about it. The only response from 1001maquetas is that they do not know where the package is and that they will tell me something. I have been left without Christmas gift
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2019
I ordered a model on December 6 for a Christmas present. Today is the 25th and it has never arrived at the worldwide relay point. I contacted 1001 maquettes and even though the people were very nice, no one was able to tell me where my package was. The Mondial Relay point has been closed for 1 month and I'm still waiting for an answer.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2019
sorry for this counter-opinion, but the advertised prices are more than excessive! I found the P38 model by tamiya in the shops at 6900 euro, offered here at 13900...., so it's not at all competitive.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2019
order made on 1112 and it's now 2512 and still nothing in point relay change the deliveryman quickly because it was a christmas present and now it's useless to have it 3 weeks after the order and don't talk to me about strikes I don't think parcels arrive by train.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 24/12/2019
Fast and good service quality construction box mediocre
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2019
Well, the truth at the product level I still do not know if it is good or bad since I made the purchase on December 2nd and on the 24th I am still waiting for it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/12/2019
Really disappointed Really disappointed, ordered on 14th December, told delivery date was 23rd, but still not arrived. We will have one disappointed child in the morning:(
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Response from 1001hobbies
Hello, Expedition doesn't mean delivery. We do not indicate the delivery date. Sincerely,
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Verified Buyer
Rating: 1 out of 5
following a purchase from 24/12/2019
Really disappointed Really disappointed, ordered on 14th December, told delivery date was 23rd, but still not arrived. We will have one disappointed child in the morning:(
Response from 1001hobbies
Hello, Expedition doesn't mean delivery. We do not indicate the delivery date. Sincerely,
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/12/2019
Ordered on December 8 for Christmas. With several items, including 1 that was supposed to be available within 3 to 5 days, the order left very late and will not be delivered for Christmas! Result: 0 gift for my son at the foot of the stairs.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/12/2019
The goods are OK. Shipping takes a very long time and only took place on request.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/12/2019
Great servicecommunication and super quick shipping to the United States
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
Good service, but one small problem with the site. It lacks photos and/or the translations are fanciful. Light for light tank (for example) Or Bidon instead of Tank or Blindé in some titles. To be revised if necessary.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
It is preferable to use spray paint rather than HELLER acrylic paint by brush for better re
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/12/2019
Good communication but a little slower than I'd anticipated on delivery. However, arrived in great condition and exactly as described. Would most definitely use again,
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Verified Buyer
Rating: 1 out of 5
following a purchase from 22/12/2019
Super happy with both the service and the product! Thank you so much!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/12/2019
Satisfied with what? What package? 2 weeks I'm waiting and on top of that you charge 7.99 euros for delivery!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
Almost perfect, but it's a pity that the colors needed for the model are not listed in the suggestions, because I ordered the wrong colors. I'd like to point out that the bag containing the model's bunches has already been opened, so let's hope there are no bunches missing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2019
First of all, I'd like to make it clear that this comment is not a gratuitous slap in the face. Moreover I put a not""moyenne"". Order placed on 281119 parcel picked up its day of arrival is 211219. I already know what you're going to say"" product delays long"" ""you chose mondial relay it takes more temp"" etc... So yes, but the long""" delivery time was 7 to 9 working days. If you count 5 working days per week, that's two weeks at the most. However, the parcel was delivered to Mondial Relay on 1612. We're well beyond that. Honestly, you do a decent job, the parcels are well packed, the rates are decent, and there's always someone on the end of the phone if you have a problem. But if you don't get a better handle on your supply chain for certain products, you're going to have to do something about it. Almost 1 month for delivery is a long time. Understand that other, more reliable and faster circuits exist, even if they are a little more expensive. If you can't keep up, you might as well stop offering these products, as the inevitably negative feedback will damage your image. What's the point? Very cordial
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2019
First of all, I'd like to make it clear that this comment is not a gratuitous slap in the face. Moreover I put a not""moyenne"". Order placed on 281119 parcel picked up its day of arrival is 211219. I already know what you will re"" product in delays long"" ""you chose mondial relay it takes more temp"" etc... So yes, but the long""" delivery time was 7 to 9 working days. If you count 5 working days per week, that's two weeks at the most. However, the parcel was delivered to Mondial Relay on 1612. We're well beyond that. Honestly, you do a decent job, the parcels are well packed, the rates are decent, and there's always someone on the end of the phone if you have a problem. But if you don't get a better grip on your supply chain for certain products, you're going to have to do something about it. Almost 1 month for delivery is a long time. Understand that other, more reliable and faster circuits exist, even if they are a little more expensive. If you can't keep up, you might as well stop offering these products: the inevitably negative feedback hurts your image, so what's the point? Very cordial
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2019
Still not delivered!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/12/2019
I made 2 orders the first of December 10 still in preparation I doubt to have it before Christmas the second delivered about 4 days later
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2019
The products are just as we expected and shipping is fast.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/12/2019
All correct and good follow-up service. Although it took a little while.
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