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A
Rating: 4 out of 5
delivery time a little long .
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
les - Page updates need improvement (very slow to display, sometimes more than 5 minutes per page) Long delivery times +- 12 days. les + Perfect order tracking (several tracking emails) Respect for orders and complete packages. Well-supplied site, perhaps the best in its field
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G
Rating: 2 out of 5
The packaging was substandard
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V
Rating: 1 out of 5
My first order came earlier than expected!! Thank you!
A
Rating: 3 out of 5
Good quality product, price way above market... Delivery dates not respected
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A
Rating: 4 out of 5
Delivery took a little while but product was perfect
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A
Rating: 4 out of 5
I have received the models I ordered. In good condition
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A
Rating: 4 out of 5
Fast service For my part I would like a little more detail on the product for example I did not know how many characters were in the box The photo is too small It's a shame
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C
Rating: 1 out of 5
So far very bad the currier company is unable to delivery to pack . Absolutely you need to find another provider for Portugal . Hope they can find a way to delivery It or very soon I will ask the money back . Black Friday or Xmas not an excuse for so bad service among other things it impossible to contact them by phone or email . BIG Zero as service .
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A
Rating: 4 out of 5
Recommended Recommended! Found and ordered a couple fairly hard to find boardgame items from them. It took a few weeks (which they clearly indicated in the order confirmation email) and the items were exactly what I was looking for. Would definitely order from them again!
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A
Rating: 3 out of 5
impossible to obtain the exact list of paints required for a model. It would be simpler to propose them when ordering the model - your system is too complete.
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A
Rating: 4 out of 5
Satisfied with the range of products on offer for making scale models, particularly in terms of paintwork and speed of com
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A
Rating: 4 out of 5
VERY GOOD BUT I'M WAITING FOR MY GREEK ARMY (SEVERAL BOXES) WHICH HAVEN'T ARRIVED YET! WHY SUCH A LONG WAIT? Sincerely Mr MAUREL FREDERIC NIMES
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A
Rating: 4 out of 5
The parcel arrived fine but the cardboard box was too tight for the 2 models so the 2 boxes are stuck! Really not cool when you have to give these models as gifts.
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V
Rating: 4 out of 5
Recommended Recommended! Found and ordered a couple fairly hard to find boardgame items from them. It took a few weeks (which they clearly indicated in the order confirmation email) and the items were exactly what I was looking for. Would definitely order from them again!
A
Rating: 4 out of 5
The only downside is that delivery is a bit long.
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A
Rating: 3 out of 5
my order was well received with speed but the only drawback was a pile of dust on the packaging boxes I had the impression that it came out of an attic
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V
Rating: 1 out of 5
The item sent was not as described, so of no use to me I then had to pay ��6 to return it for a refund Not
A
Rating: 4 out of 5
Wrong parcel received! But efficient telephone assistance and e-mail communication... After all, we all make mistakes! A small discount for a next purchase won't go amiss!
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A
Rating: 4 out of 5
Fast delivery item conforms to the photo but as it's a Christmas gift I can't know if the inside also conforms at the moment.
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A
Rating: 4 out of 5
Product as ordered and delivered very quickly. A little problem with the packaging, which came unstuck on arrival, but no problem with the packaging.
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A
Rating: 1 out of 5
I ordered a piece on NOVEMBER 18 at a cost of 29.90 and as charges I PAID 15euro to have it in 3-5 business days to have it right away and STILL TODAY DECEMBER 6 I HAVE NOTHING ARRIVED. I hope it gets to me but NEVER AGAIN will I buy from this site. NEVER AGAIN. Their excuse saying long wait for the part but the cost of fast shipping they took it right away. Not recommended.
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A
Rating: 4 out of 5
Shipped within the correct time limit, but the delivery method was not respected (Colissimo instead of mondial relais) which resulted in La Poste's incompetence in delivering correctly (more than 5 days between the 7km depot and che
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A
Rating: 1 out of 5
Heb easy model besteld binnen 24... Heb easy model besteld binnen 24 verzonden echter naar verkeerd adres cq woonplaats en willen het naar geen meter oplossen leggen het probleem bij mij dat ik een fout heb gemaakt maar de fout zit echter bij hun ik zal dit snert bedrijf ook bij helemaal niemand aan bevelen
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Response from 1001hobbies
Hello, We are sincerely sorry you made a mistake in the adress when you made the order. Sincerely,
V
Rating: 1 out of 5
Heb easy model besteld binnen 24… Heb easy model besteld binnen 24 verzonden echter naar verkeerd adres cq woonplaats en willen het naar geen meter oplossen leggen het probleem bij mij dat ik een fout heb gemaakt maar de fout zit echter bij hun ik zal dit snert bedrijf ook bij helemaal niemand aan bevelen
Response from 1001hobbies
Hello, We are sincerely sorry you made a mistake in the adress when you made the order. Sincerely,
A
Rating: 4 out of 5
always great models, just the shipping time is a bit long
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A
Rating: 4 out of 5
My order met my expectations delivery time a little lo
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A
Rating: 4 out of 5
Punctual and well made package. I will order from this site again!
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C
Rating: 1 out of 5
After almost 20 days since they say they sent it there is still no news of the order they say they are investigating what has happened but the one who is left without order and without the amount is me now they will say that I have chosen slow shipping and that they have no news about this and that I have not communicated anything next time I will publish all the emails sent asking about the order and the dates.
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A
Rating: 3 out of 5
A choice of products that met my expectations, but the site is more expensive than others for the same products.
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C
Rating: 4 out of 5
Everything was well presented and well packaged. The only caveat is that it arrived late and we had to claim and also the deliveryman to exclaim that thank goodness we received it told me that they were not going to bring it to me.
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A
Rating: 3 out of 5
I haven't ordered enough to judge the quality, although Tamya no longer has any proof to give. But as far as the shop is concerned, I'm still waiting for an answer to a question I asked two months ago12. And in terms of speed .... package ordered Friday evening It's Tuesday and I still don't have an order tracking system. If you're looking for
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A
Rating: 2 out of 5
Site too slow, difficult to place an order
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A
Rating: 4 out of 5
There was a time limit for delivery and I waited much longer, which meant that what I bought no longer meant much to me because I had to go and get it aill
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V
Rating: 4 out of 5
Excellent range of products but delivery was very slow had to chase them
G
Rating: 4 out of 5
Delivery time initially not as stated on site Slow communication Otherwise, everything else fine
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V
Rating: 1 out of 5
Good quality and very easy shopping experience! Items are as advertised on website and you receive emails promptly to let you know where your parcels are. Would use again :)
G
Rating: 4 out of 5
Delivery took a while but the rest was thick fine well packed and was definitely value for money
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C
Rating: 4 out of 5
I like. Lots of variety and fast delivery
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V
Rating: 1 out of 5
website with https not enabled does not encrypt your credentials
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