1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Very bad experience on May 1st I ordered a model that never arrived nobody contacted me and nobody solved anything. Today July 13 I still have not received the refund. Always after them. I am very disappointed
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Verified Buyer
Rating: 1 out of 5
following a purchase from 15/07/2019
Canceled order but still received item Canceled order but still received item, and had to pay for s&h will not do business with again.
Response from 1001hobbies
Dear Customer, As we told you, unfortunately it was too late to cancel the order when you contacted us, because the parcel was already being prepared. To get a refund, please return the parcel: the refund will be processed on Wednesday, as soon as have received the article. You will find more information on the return policy in the email we sent you a couple of days ago. Best regards, The team 1001Hobbies
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/07/2019
Canceled order but still received item Canceled order but still received item, and had to pay for s&h will not do business with again.
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Response from 1001hobbies
Dear Customer, As we told you, unfortunately it was too late to cancel the order when you contacted us, because the parcel was already being prepared. To get a refund, please return the parcel: the refund will be processed on Wednesday, as soon as have received the article. You will find more information on the return policy in the email we sent you a couple of days ago. Best regards, The team 1001Hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2019
fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2019
The service is good, but the prices are too often higher than the competition.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2019
Canceled order but still received item and had to pay for s&h will not do business with again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2019
Good, but beware of the delivery time (I should point out that my order was placed during the sales period. This may explain the 4 or 5 days between the creation of the order and its validation.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 14/07/2019
Faster delivery than announced.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2019
The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
Response from 1001hobbies
Dear Linda Reynolds, As we explained to you by email. Unfortunately our logistics team made a mistake in the choice of delivery. However, the package should soon arrive. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/07/2019
The model has not arrived The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
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Response from 1001hobbies
Dear Linda Reynolds, As we explained to you by email. Unfortunately our logistics team made a mistake in the choice of delivery. However, the package should soon arrive. Best regards
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 13/07/2019
Out of an order of 8 items, one arrived wrong (possibly due to a mistake by the warehouse worker in reading the code). Now I find myself with one item not requested and one to be requested again. As a start it is not very promising.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2019
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2019
Fairly satisfactory delivery time. Package arrived in good condition. But why did you take the initiative to change the delivery method without asking the customer? The choice of home delivery via Colissimo (instead of relay delivery as requested) posed a problem for us. By a stroke of luck, we intercepted the delivery driver as we were leaving the d
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/07/2019
The model has not arrived. It was ordered over a month ago and the company made a mistake and mailed it with the wrong company. If it is not received by Tuesday I will demand a refund.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2019
In principle, there's absolutely nothing to say except about delivery times. That's the only thing that can be improved. Otherwise, the choice of prices and the quality of the packaging are perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/07/2019
the parcel was not delivered as announced. it is paid for and lost in limbo...1001 MAQUETTES must do much better.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2019
Not cheap but the great merit of having a lot of availability and some of the most interesting and rare products for a hardcore model maker. lead time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2019
good choice good delivery time in good condition but a bit expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2019
A little over because a small box not in stock so a little wait sinom correct answer fast
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2019
Good evening My previous reply to your satisfaction survey not having been followed up by you, I am contacting you again and repeat: I am very dissatisfied with the""Space Shuttle"" which was received with a broken fin that seems to have already been used and whose assembly was difficult due to imprecise adjustments. In short: very low end. I would prefer to have this item returned with a refund or credit note. I would like to add that I have already ordered many excellent quality models of spacecraft, either assembled or to be assembled, from your site, and that this incident (which will certainly be well resolved) in no way detracts from my confidence in you. Thank you very much for an arrangement and very cord
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2019
Serious site, lots of choice, prices compared to other""" quite high and fairly long lead time, even considering payment by cheque! Follow-up and communication are perfect
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 11/07/2019
Delivery of the ordered goods was flawless and complete
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 10/07/2019
I got a LRP DEEP BLUE 330 HYDRO 24 GHZ did 100 m and it doesn't work anymore. Fernando
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
The small pots of paint are loose in the envelope. I thought I'd get 1 stiffer pack. But otherwise nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
Delivery compliant but not super fast. The postage is a bit high. I would definitely recommend
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/07/2019
I was unaware that the orders came from abroad even so everything worked correctly to the prices of the web you have to add about 15 € d """handling "" + shipping I find these amounts exorbitant but I did not find the product I wanted anywhere else ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2019
Hello always received on time
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/07/2019
Order placed on June 9th a month ago, they have sent me two messages saying that one of the products had to arrive from their supplier, so far nothing at all. I sent a message through their website asking them to cancel the missing product and send the one they did have.....pues nothing from
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 08/07/2019
The whole purchase itself has been correct but 10€ shipping costs for a time of between 7-10 working days seems excessive both financially and in waiting times. If the shipping is free I think those times are acceptable but since you pay 10 € should be given a better service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/07/2019
Modellicious Good selection of products, good prices. Only complaint was that delivery was a little bit slow but not a dealbreaker for me as long as I get the stuff I ordered and it is intact!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2019
Modellicious Good selection of products, good prices. Only complaint was that delivery was a little bit slow but not a dealbreaker for me as long as I get the stuff I ordered and it is intact!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2019
I've only just bought a revell paint, but what's missing is a classification of paints by their part numbers and, if possible, those on the market.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/07/2019
Good selection of products good prices. Only complaint was that delivery was a little bit slow but not a dealbreaker for me as long as I get the stuff I ordered and it is intact!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2019
delivery time a bit long and few relays available around me dommag
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 07/07/2019
Goods too expensive Shipping much too high
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/07/2019
1001 models Good range of models. Quick delivery and good updates on order progress. Only problem new product emails come with dollar sign as prices not pounds uk.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2019
bonjour.je ne mes pas 5etoiles une boites et était ouverte
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/07/2019
Thanks for being able to do business with me. Your company has good quality items I can't find in the states. Merci.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 06/07/2019
Good range of models. Quick delivery and good updates on order progress. Only problem new product emails come with dollar sign as prices not pounds uk.
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