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Rating: 4 out of 5
Good service Good service, arrived before scheduled delivery date!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
satisfaction
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V
Rating: 3 out of 5
Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn’t have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.
Response from 1001hobbies
Dear Evgeny, Thank you for your message. We are sorry for the inconveniences that you encountered. After checking up on your order, it seems that the product you chose was a product that needed a long process time. That is why it was shipped a few days after your order was made. Your delivery was scheduled for the 31st of May, after it was shipped away on the 24th. Since you have chosen the fast delivery, there package could not have been delivered anywhere else besides your home address. Regarding the packaging and the broken product, we kindly invite you to send us an email to [email protected] by sending us some photos so we can assist you. Thank you for your understanding. Best Regards, The 1001Modelkits' Customer Service.
V
Rating: 4 out of 5
Good service Good service, arrived before scheduled delivery date!
A
Rating: 3 out of 5
Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn't have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.
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Response from 1001hobbies
Dear Evgeny, Thank you for your message. We are sorry for the inconveniences that you encountered. After checking up on your order, it seems that the product you chose was a product that needed a long process time. That is why it was shipped a few days after your order was made. Your delivery was scheduled for the 31st of May, after it was shipped away on the 24th. Since you have chosen the fast delivery, there package could not have been delivered anywhere else besides your home address. Regarding the packaging and the broken product, we kindly invite you to send us an email to [email protected] by sending us some photos so we can assist you. Thank you for your understanding. Best Regards, The 1001Modelkits' Customer Service.
A
Rating: 3 out of 5
The grade is low for the absurdity of the site really nerve-wracking in the search for models accessories and paints. Non sense in Italian translation and search engine really unsuitable for an e-commerce store. The malfunction of the site is for me a reason not to buy from 1001models.
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V
Rating: 3 out of 5
no issues whatsoever. Happy customer.
C
Rating: 4 out of 5
Good price and delivered before the deadline
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A
Rating: 4 out of 5
Bonjour je trouve que les délais delivraison sont trop long un manque de personnages et de matériel de pont d'envol au 1
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Rating: 1 out of 5
Still not received
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Rating: 4 out of 5
Very nice models. Fast delivery.
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Rating: 2 out of 5
Excessively long delivery time.
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Rating: 4 out of 5
Excellent range of products on offer. A small mishap in the delivery promptly resolved
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Rating: 3 out of 5
No news about my order. It was still being prepared. I had to call and everything was sorted out in a few days. Disappointed because they were gifts and didn't arrive on time. Not satisfied with order tracking either.
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Rating: 4 out of 5
WE HAVE RECEIVED YOUR COLISTRES WELL GOOD DELIVERY:IF I KEEP A STAR I AM DISSATISFIED NOT TO HAVE RECEIVED THE PROSPECTIF HELPING US FOR THE ASSEMBLY OF THE TANK IN FRANCAIS !!!!!! AND NOT IN ANY LANGUAGEI had chosen you for the order because you had a store in Paris and I thought you were going to send us this order with an explanation in FRENCH. JE N.AI PAS TROP COMPRIE
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Rating: 3 out of 5
I'm not too happy I made an order that I had to receive at home I paid for but I had to pick it up at Cultura Leclerc ..otherwise nothing to
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A
Rating: 4 out of 5
Delivery a little long
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V
Rating: 1 out of 5
Still haven't got the planes yet. !! 3 weeks for delivery.......
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V
Rating: 1 out of 5
Excellent Value for Money. Would now Recommend 1001 Models as excellent company to deal with. No complaints. J. Cassidy.
A
Rating: 4 out of 5
good site with a wide selection no problem with delivery in a fairly short time
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A
Rating: 4 out of 5
ordered on May 06, available on May 18?
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A
Rating: 4 out of 5
It should be possible to modify a previous order: I wanted to add an item but couldn't.
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Rating: 3 out of 5
Well the second shipment after the failure of the first shipment. I received an apology and a shopping voucher to apologize for the mishap.
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Rating: 4 out of 5
Hello, this order was placed normally, but it is not significant (no technique, no mechanics, no electricity or electronics...) and therefore does not allow me to give an objective and representative opinion of your business. Sincerely: Mac Leod
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Rating: 3 out of 5
Hello Feedback on my order: the deliveryman literally pushed the package into the letterbox, breaking 3 of the three brushes for a paid delivery, which is unacceptable. 1 pot of paint2 was completely dry. 1001 maquette sent me back the damaged products without delay and at no extra cost, thanks to them. In short 1001 maquette 45 Li
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Rating: 4 out of 5
satisfied with my order very good
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Rating: 3 out of 5
I had ordered a cutter with 5 spare blades and received a pair of cutting pliers...
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Rating: 4 out of 5
Very good. Well packaged product. Delivery on time.
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V
Rating: 3 out of 5
10 days delivery time: other providers do this in 2-3 days
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A
Rating: 4 out of 5
No problem with the material ordered, which corresponds to what I was looking for, albeit relatively expensive, but as I haven't found it elsewhere, I'm happy with it. As for delivery time and delivery as usual, nothing to complain about. Lots of choice, so remains one of my suppliers at
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Rating: 4 out of 5
fast order processing
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Rating: 4 out of 5
First experience with this distributor. Very complete catalog, great choice but website ergonomics perfectib
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Rating: 3 out of 5
Not very fast and complicated site but the models are really good so we excuse cd
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Rating: 4 out of 5
Everything perfect. Small delay in delivery
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Rating: 4 out of 5
I was completely satisfied
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Rating: 3 out of 5
the box of my order was ripped open and for my second order I should have had a discount of 5 euros that was not the case ... thank you for keeping me informed.
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Rating: 4 out of 5
The parcel arrived promptly with a good follow-up e-mail. In the next few days I'll have to test the paint, which I've never used before.
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A
Rating: 4 out of 5
the choice is interesting....but when you receive the model box...you're a bit surprised by the age""" of the boxes!!! you get the impression that they're old rejects...
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V
Rating: 4 out of 5
Excellent service!..Also wide selection of products. Thanks!
V
Rating: 1 out of 5
20 days have passed and my order has not arrived !!! Tracking does not work either! Never again !!!!!
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