Customer reviews of 1001hobbies

No problems unpacking the coli

not good very expensive delivery 24.48h????

Good morning : My assessment of the service is POSITIVE but I think it could be improved on two things : - The speed in the importance of having the items available at any time and for any moment. You can not guarantee a service that is then delayed - The delivery service could be further improved by having a service point for a more convenient collection of orders because at first the package was scheduled to arrive by DHL that if you have service d """service point """ and ended up arriving by colossimo services and SEUR that lack such service otherwise all correct graci

Wide choice of products and easy selection. But shipping could be quicker (about 1 week).

Very slow I placed the same day an order on a competitor site I had the product the surlende

Sometimes it takes a long time to process an order, but it's still reasonable. No shipping worries. Good service Clie

I put a star because I can not put less score to make a comment. I have been waiting 1 month for an order I have sent emails and written on instagram without any response. Nefasto

The delivery time was correct, but I had chosen a delivery by mondial relay ( 7€ ) and I finally received my parcel in my letter box in a simple envelope with no tracking .... I could have paid less m

I received a bubble envelope with all the products I ordered quickly, but the problem is that the Italeri brush was not sufficiently protected and therefore received broken. Too bad I don't think I'll be ordering from you again as the packaging is not up to standard.

No problem

Nothing to say about my order placed on a Thursday and received by colissimo the following Monday. In general, I'd rather rate the 1001 Maquettes site: the advantage of this site is that it offers an absolutely plethoric catalog! Quite simply, are you looking for a particular model? A rare part? A special decal sheet... In short, there's a good chance you'll find it! The problem is that this advantage comes at a high price, which is why I only go to 1001 Maquettes as a last resort when I can't find what I'm looking for elsewhere. Su""classiques"" (like Airfix Revell Tamiya Academy etc...) the prices are well above the competition. On the other hand, navigation on the site is a bit messy, and among the abundance of references it's sometimes rather difficult to sort out. And when you're faced with a product from a Czech brand (for example) that's unknown to the general public, you feel a bit sick to your stomach before clicking""Add to Cart""...

Slow delivery it said 3 to 4 days received 15 days later. I paid for a message I'm still looking for where it was i

Fast shipping. Order conforms. Interface of the site perfectible and a cardboard oversized used for little material it is to optimize I pe

Optimal timinggood prices

I have been waiting for a month and they tell me that they can't find my order and that the mistake is mine. They do not give me the option to track my order and the carrier does not contact me. After this month they tell me that I have to pay again! I call the phone with prefix (+34) and they tell me that I am calling Paris. They are real thieves. DO NOT BUY FROM ES

I BOUGHT SOME CATALOGS AT THE BEGINNING OF MARCH AND TO DATE I HAVE NOT RECEIVED THEM.

Very good product conform

Place two orders received one RC aluminum pulley on first order.excellent shipping and packing. Second order received two RC products one product was out of Stock waiting for refund from the RC Shop to refund my Pay Pal Account. Good Company Thanks

Order placed on 19022019 was shipped on 2602 as there is a product with availability 5-7 days. The 15032019 still has not received the order contact with customer service tell me that sometimes they get lost and do not know where the order is that if in a few days I do not receive it call back. The day 22032019 tired of waiting I ask for a refund and cancellation of the order I am told that it will take a week to be credited the amount. As of today 08042019 I still have not received the amount the following will be a complaint in consumption by

Chorizo refund me the money for the order I have not yet received 23 euro.

you do not keep your deadlines it is the case on my last two orders the last announced in 5 days the reality + 15

Misleading product listing The item for sale listing stated it would be dispatched within 24hrs. It actually took them 5 days to dispatch. They then blamed me for choosing Eco post which wasn't cheap for the delay. As the item was bought as a gift and turned up too late to fulfil it's purpose I had to purchase elsewhere. When it did arrive I refused delivery and sent it back. I have heard nothing since, that is nothing I can understand as their communications are in French when they clearly know I am English.These people are arrogant, ignorant and misleading.

Misleading product listing The item for sale listing stated it would be dispatched within 24hrs. It actually took them 5 days to dispatch. They then blamed me for choosing Eco post which wasn't cheap for the delay. As the item was bought as a gift and turned up too late to fulfil it's purpose I had to purchase elsewhere. When it did arrive I refused delivery and sent it back. I have heard nothing since, that is nothing I can understand as their communications are in french when they clearly know I am English.These people are arrogant, ignorant and misleading.

I am satisfied with your services, the only drawback is the long delivery times. See you soon for a new purchase.

Shipped from overseas. The model kits are just what I ordered. Couldn't be happier.

It's good with the bank transfer. No doubt about it! Good quality ! Thank you in advance Mr Grégory ChandÃ

I asked a question about order tracking and all the products were in stock at the time of my order (order 2603) normally my order should have been shipped within 48h00 max knowing that all the products were in stock but the order only left on 3003 and when I asked I was told that some products were not in stock when all is oki better to say not had time to ship it than to look for lame excuses (proof to support a print screen specifying all the products

I can't give my opinion yet. Assembly not immediate

good store and good service delivery takes a long time

No problem

The + Very good contact at (Magasindépôt?) Friendly sellers. Stock (For plastic figurines172e) (+- orders are always fast) The - BIG difference in higher prices (For plastic figurines172e) Depending on the manufacturer, a surcharge of between €3.50 and €7.50 for an identical product in other countries.

Good but expensive

Delivery time too long price not very competitive even too expensive compared to the competition on the net.I think I will not remain a customer of 1001 maquettes. cldt G

Out of stock, overpriced late postage. Ordered 17 packs of card dividers in various colours, left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in, even though it stated in-stock and i refreshed up until purchasing, and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box, with an invoice thats in French. Postage was way overpriced at over £7. Product was as described, which is the only plus.

Order took a long time to prepare, about 1 week, but I didn't receive a message to let me know it was available at the poi

Out of stock, overpriced late postage. Ordered 17 packs of card dividers in various colours, left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in, even though it stated in-stock and i refreshed up until purchasing, and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box, with an invoice thats in French. Postage was way overpriced at over £7. Product was as described, which is the only plus.

Ordered 17 packs of card dividers in various colours left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in even though it stated in-stock and i refreshed up until purchasing and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box with an invoice thats in French. Postage was way overpriced at over �7. Product was as described which is the only plus.

Excellent industry professionals. Courteous customer service and well-made products with great selection available.

Great prices parcel arrived on time and product in great condition.

Discrepancy of information between site (material available immediately) and actual inventory situation (material available in days) resulting in incorrect communication about material delivery. Information ""revisable"" regarding tracking of shipment and consequent status of material. The survey request arrived that not even the material had left and exchange of several communications to get information and tidbit final material delivered and from the site communication that the package had left. To you the appropriate comments. Check Vs site where you say ""In stock shipments within 24 hours"" and review your response. Only after my info request emails you wrote to me that the shipment would start upon receipt of the material ""present"" but not ""present"".