Customer reviews of 1001hobbies

Everything as advertised. Great communication.

Unfortunately, I am disappointed in the shipping my package was left on the mailbox because it didn't fit the courier didn't even deign to ring the doorbell since I was home and could have picked it up in person. I wonder what would have happened if I had not seen it

Delivery a bit slow Delivery a bit slow

Good service. Too bad there were a few broken pieces in the box.

a lack of precise information on the articles e.g. the dimensions of the spark plug holder cylinder heads are not shown the bore diameters are not specified

Delivery a bit slow

Delivery a bit slow Delivery a bit slow

The item conforms to the order but the delivery time is a little longer than expected.

Products conform reasonable delivery timevery well packaged. More expensive than other sites, but you find what you want. I recommend

ORDER CORRESPONDS TO MY EXPECTATIONS RAS

still haven't received the articles after 10 days.

Paypal fees are wrongly charged, which is no longer allowed since 2018 and is also punished by Paypal. After I reported this to customer service and that I want my money back, I received an email from the other party that they would take care of it. Since 10 days nothing has happened neither the fee has been refunded nor the goods received. I then wrote to customer service again and again no reply! I have reported the case to PayPal. I cannot recommend this store with the best will in the world and will advise everyone against it!

very good delivery time very friendly staff good advice and very available

Good choice, good order processing, but surprisingly high prices compared to other sites such as Oups Modèles.

Correct delivery time, well packaged. Surprised by the size of the pieces, which are very small and fragile.

I have been waiting for my parcel for 10 days now and the delivery time was stated as 5-7 days. In addition, the shipment tracking does not work. Too bad. Hope it arrives soon. 25.3.2019 Colors have arrived one color had run out.

The description of a model was wrong. The TU114 model could not be built at all, only another version could be added. The clarification of the complaint was very difficult. The hotline could not speak German on 3 calls.

Hello. Preparation impeccable packaging. Shipped the next day, so perfect, but I'm disappointed with the delivery time at the Relai colis. Almost a week! I followed the delivery steps every day and there were several days where nothing happened. When you're selling on the internet, I think speed of delivery is a must.

VERY BAD EXPERIENCE!!!! UNACCEPTABLE TREATMENT! ZERO SERIOUSNESS!!! THEY NEVER GIVE ANY NAME AND TAKE A LONG TIME TO ANSWER OR NOT ANSWER!!!!! I placed an order on DEC 15th and the web gave error in the payment up to two times. I called by phone immediately to confirm the error and see how I could place the order but it went to voicemail and I left a message to which no one answered by phone or e-mail and a few days later without notice the model arrived at home. So I called again to return it since they had not confirmed the shipment at any time and I had to choose another option for the gift. After calls and e-mails in which they confirmed the return without charge, they charged me again the order on my credit card up to three times, reaching a total of almost 400€! Two months later I got the refund but they still refuse to refund the return charges when I was charged for the order.

good service and good product

Very good good reactivity short deadlines and respected very good reception at the tee

Hello, I've never had a problem with you, only in the last parcel the box wasn't closed. .... We hope that no parts are missing. Thank you for the fast delivery. Mrs Fer Na

Good site, lots of choice, efficient order processing.

Announcement of delivery within 24-48 hours (""if ordered before such and such a time"").... delivery after a month... (because an item was not available... So why not already send what's available????). The worst thing is that the unavailable item was not in the parcel we received, and we don't even have any tracking info for it.

No fast delivery After almost 2 weeks I am still waiting for delivery Order number is on send Wonder how long it will take for a sheet of decals for my messerschmitt

After initial problems, customer service proved to be very friendly and helpful. On the whole, I am satisfied with the result.

Bjr I had not understood that they were models. What's more, the paint is not included because I wanted a miniature orange car and now I have a model to assemble and I have to buy paint! I'm disappointed... for the price. Cordia

6 days for delivery is a bit long...

compliant and fast

The product catalog is very extensive, very varied and complete is great. What I do think is that they should improve a little the part of the shipping including tracking the package regardless of the transport option that has been chosen.

Very good products. Unfortunately their low availability lengthens delivery times.

products met my expectations. One downside: delivery times a bit long.

Hello, I placed my first two orders. One arrived and the other was paid for but a message was sent to me AFTERwards telling me that there was no stock and that the supplier had to send you some ..... I have no idea how long it will take now ............C

the material conforms the price the one agreed upon. Only negative note the delivery far beyond the agreed date.

they say that the items that I ordered were despatched within 2 days but they took another 4 days to get to me. Not imoressed with their courier.

Ultra fast and delivered perfectly to the letterbox

Clear website! Fast shipping! Market price! Ras. À cons

received 4 days later. the useless poster! lol . a poster of tamya paintings would be more useful for my order.

Fast and accurate delivery. Packaging for small paint cans not suitable.

I was a little disappointed with the time it took to receive my order. According to the website, everything was available, but it took nearly 3 weeks to receive my order. Usually it's much quicker. That's why