Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 289 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3 and 4 stars

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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/03/2019
Unfortunately almost three weeks delivery time! In addition, the order, which should not be folded, was sent in a padded envelope. Of course the letter carrier folded it and put it in the letterbox. ??
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/03/2019
Some products are accompanied on the quote with the mention""Reduced price from 2 copies purchased"". I did not have this advantage with my last order, even though I ordered two copies of the same product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2019
Perfect shipping choice
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/03/2019
In the second order instead of sending it to the address you indicated I had to pick it up at the post office.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/03/2019
Inaccurate instructions and manufacturing. ALPHA Jet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
very good delivery delivered quickly if available as specified by the store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
A few tips on how to use the products are missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
Quite expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
After a few problems with a discount that was sent to me but didn't go through, the people at 1001 maquettes were very patient and helpful.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2019
I would recommend your place.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/03/2019
Order received correctly. Within the announced deadline but for today a little slow.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 08/03/2019
The products great the delivery absolutely lacking because the postal service in case of non-delivery notifies you 3 or 4 days later (assuming it is true ) that you have passed and you have to go to pick up the package either on Wednesday or Saturday in a narrow time slot.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
1001 maquettes offers a very wide choice of interesting models to satisfy both beginners and the most experienced builders. Customer service is top-notch. However, I'd like to make two comments on the presentation of the models: - I'm interested in the dimensions of the model to be built, not the scale, as I don't know the dimensions of the full-size model. - I'm also interested in the number of parts, which indicates the difficulty of the assembly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
fast delivery, no surprises
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2019
Small problem to paint the model even if 1001 maquette is not for nothing and have tried to reach the manufacturer am a little disappointed ..otherwise customer service there is nothing to say ..are very professi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
Hello. Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
Good site, good organization and very good communication. Small problem with the Humbroll reference 'Acier poli' (HUC 5025) indicated in a very light tone on the site (which seems normal) but in reality a 'gris moyen' (a little lighter than slate) which does not correspond to the advertised color. Without this discrepancy in information, I would have used
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/03/2019
Not recommended. Bought two puzzles, called 1 month later because they did not take my comment into account. Said that the problem had been solved and that they would send them back to me. Called back 15 days later because still nothing. I'm told there are more. I asked for a refund, but only on 1 product. Very
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
Large selection, beautiful catalog One small problem with lead times, but quickly solved
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 05/03/2019
Totally overpriced model Also arrived late. No refund received after return.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2019
Good for the choice of models I have not yet tested the purchase of other products paints etc. ... The delivery system is efficient, the only downside being the cost of Colissimo and the choice of relay points (to be developed) depending on the eloi
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/03/2019
Disappointed because it took almost 2 weeks from order to delivery.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/03/2019
exactly what i needed
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/03/2019
Excellent service & very quick international delivery. I look forward to getting started on this kit.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/03/2019
Bonjour Pus avons passe une commande où normalement la peinture et la colle est censé être fournie avec notre colis et rien .... nous avons choisi ce modèle justement car la peinture et la colle été soit disant fourni
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 02/03/2019
Little news on delivery time and route of goods when shipped free of charge for purchases over 60 euros
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/03/2019
I paid an additional 8 euros to the price of the item so that I could receive it within 3 or 4 days. It took more than 10 days to arrive. I complained to 1001 maquetas and they did not refund me the additional money spent. Totally unacceptable. A
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/03/2019
Fatal the package came incomplete and we returned it. It is sent to France and through a form that is only in English or French when on the page to buy everything is in Spanish suspicious. The package arrived and they did not accept it. It stayed a lot of days in the French post office. They did not answer the mails and when they did they gave me excuses. Thank goodness we paid with PayPal who reimbursed us the cost of the return (15€) and we opened a dispute and we were able to recover all the money but it was terrible. They didn't know what to do.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/03/2019
I placed two orders on the same day… I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike
Response from 1001hobbies
Dear customer, There can sometimes be a difference in the delivery delay with the economic shipping method that you chose. We apologize for the inconvenience. Best regards, The 1001modelikits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2019
I placed two orders on the same day... I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike
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Response from 1001hobbies
Dear customer, There can sometimes be a difference in the delivery delay with the economic shipping method that you chose. We apologize for the inconvenience. Best regards, The 1001modelikits Team
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/03/2019
Ordered on February 9, 2019 and March 1 still got nothing Call you a NL number from Amsterdam they connect you to France where sir is not understandable and brutal Now just hope we get 65 euros back
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 01/03/2019
Package not arrived...sent email to request a refund but got no response.... not very serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
small problem with a glue treated during the day
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 28/02/2019
After I placed my order and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored. Order no.: 157995 I can only advise everyone not to order here.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/02/2019
Overall all ok only observation that shipping took a few days longer than expected.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 27/02/2019
Long delivery time. Expensive shipping cost. Item arrived damaged.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/02/2019
At the time of purchase the delivery date was different from the date I received the product. It took 1 week longer than expected according to what it said on the day I placed the order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2019
Order placed on February 12, validated the next day. Parcel left on February 20. And now it's February 28, no news, and yet I phoned 3 days ago. "We're going to investigate!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
1001 maquettes : ""Super"" but too many problems with the carrier""Mondial Relay"" late packages lost etc.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 26/02/2019
I have been waiting for results for a very long time and they are not serious at all. They don't even answer my ema
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