English 
A
Rating: 3 out of 5
Hello, thank you for classifying your models in a better way. For boats, no recent racing boats, for example. We're inundated with warships (use more filters).
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 289 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Delivery on time Product conforms to order Good value for money Would recommend
Translated reviews
A
Rating: 1 out of 5
I had ordered the 1st Spanish electric submarine, Péra, and I received ... a model of an English steam submarine... Admittedly, I could have returned it to you because the order did not correspond to the product received, although the correct references were on the invoice. But being ill and not having all my mobility I didn't have the courage to queue up at the Post Office to return it to you. In fact, for want of anything better to do, I assembled it: it took me 1 hour and that was it. So it was a very disappointing experience. This was the first time I've contacted you, and unfortunately the test was not conclusive, so this will be the last.
Translated reviews
A
Rating: 1 out of 5
Products ordered on December 16, 2018 arrived in Rome on February 21, 2019. No further comment.
Translated reviews
C
Rating: 4 out of 5
Everything was correct and fast.
Translated reviews
A
Rating: 4 out of 5
I put 4 stars order without problem and delivery to the reception i
Translated reviews
A
Rating: 4 out of 5
Zvezda's Yak-3 at 148 is magnificent!
Translated reviews
A
Rating: 1 out of 5
Order validated on 302 Order amount withdrawn on our account on 502 Order shipped on 502 (announced delay 3 to 4 days) No news on 902 I send an e-mail to 1001 maquettes no answer so far.... No news to date (it's 2302). This is simply unacceptable! The models were intended to keep my son busy during his school vacations which are coming to an end.... I won't be ordering from this store again, and it's not my fault!
Translated reviews
V
Rating: 1 out of 5
A big rip-off! After I ordered and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored and now my lawyer is active. I can only advise anyone not to order here.
Translated reviews
A
Rating: 4 out of 5
Excellent service. The material arrived in a short time perfectly packaged and without damage. I do not rate the delivery 5 stars only because I feel there was little variety in the models sent. However, I believe I will use them again in the future.
Translated reviews
A
Rating: 4 out of 5
A wide range of good products but unfortunately the delivery with worldwide relay went badly.
Translated reviews
A
Rating: 4 out of 5
Prices sometimes dissuasive (for me) Stock .. the day of my order Absence of certain references in plane in particular the A20 Havoc 172. And a palette of matches between paint brands would be great, with a truly representative indicator common to all brands.
Translated reviews
C
Rating: 4 out of 5
Satisfied with everything.
Translated reviews
A
Rating: 4 out of 5
good order management
Translated reviews
A
Rating: 4 out of 5
Modial relay delivery a little long (8 days in transit)
Translated reviews
A
Rating: 4 out of 5
Well received the order ... within the time recommended ... superb model in the detail ... I am not disappointed ... and gives desire to repeat an order next time.
Translated reviews
A
Rating: 2 out of 5
Disappointed I ordered a set of rear shock absorbers missing a part in the set.
Translated reviews
A
Rating: 4 out of 5
Conforming items fast delivery
Translated reviews
A
Rating: 3 out of 5
bonjour déçu commande passé le 0202 tout était en stock livraison prévue le 0902 arrivé le 1302. So 10 days for an order where everything was supposed to be there. Un pe
Translated reviews
A
Rating: 3 out of 5
good web store But review your partners zero delivery service ( mondial relais )
Translated reviews
A
Rating: 1 out of 5
order on 0902 shipped on 1302 ???? still nothing received to date: scam or not?
Translated reviews
A
Rating: 3 out of 5
Bonjour je suis déçu par le délai pour une réception sous 48 heures !! un peu plus d'une semaine et tout cela sans prevenir raté pour un cadeau d'anniversaire mais conforme à mes at
Translated reviews
A
Rating: 3 out of 5
4 days late delivery...not great!!!
Translated reviews
A
Rating: 3 out of 5
the parcel was not available at the time I was informed that it was available at the collection point
Translated reviews
V
Rating: 3 out of 5
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
V
Rating: 4 out of 5
Very good service
C
Rating: 4 out of 5
Varied offer with quality and reasonable price
Translated reviews
A
Rating: 3 out of 5
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
Translated reviews
Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
A
Rating: 4 out of 5
Compliant products. Serious customer service
Translated reviews
A
Rating: 4 out of 5
Nothing to say about the processing of the order and its reception. On the other hand, there are no instructions in French ...even though it says on the box that there are some inside. I've e-mailed for the instructions and I'm still waiting.
Translated reviews
A
Rating: 2 out of 5
Delays far too long, prices too high and assistance that doesn't keep its promises. 1st and last experience
Translated reviews
A
Rating: 4 out of 5
very good very good very b
Translated reviews
A
Rating: 4 out of 5
top service quality products slightly too long lead times
Translated reviews
A
Rating: 1 out of 5
Null. No communication. Abherent prices. Non-existent follow-up.
Translated reviews
V
Rating: 4 out of 5
Sourced a mode I couldn���t find elseware. Delivery time longer than some but ithadto come from
V
Rating: 2 out of 5
On 25.01.2019 I ordered the item no. HELL52904 (invoice no. DE146167 order no. 156103). Unfortunately I had to realize that 3 colors were not included (No. 11166 and 209). I complained about this defect by email on 11.02.2019 and have not heard from you to date. You had replied to me that you would take care of this matter immediately. When will I receive my missing colors?
Translated reviews
C
Rating: 1 out of 5
Nefasta experiencia. I placed the order on December 12 and I am still waiting for the refund (two months !!!!!) very good words by email and phone but nothing nothing or product or money. My second step will be to file a complaint for this.
Translated reviews
A
Rating: 4 out of 5
This time I received all the references ordered, which had not been the case previously.
Translated reviews
A
Rating: 4 out of 5
Fast and accurate delivery
Translated reviews
C
Rating: 4 out of 5
I have had some problems with the shipping. Otherwise I am satisfied.
Translated reviews