Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 690 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2, 3 and 4 stars

Reset filters
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 01/03/2019
I placed two orders on the same day… I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike
Response from 1001hobbies
Dear customer, There can sometimes be a difference in the delivery delay with the economic shipping method that you chose. We apologize for the inconvenience. Best regards, The 1001modelikits Team
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2019
I placed two orders on the same day... I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike
Translated reviews
Response from 1001hobbies
Dear customer, There can sometimes be a difference in the delivery delay with the economic shipping method that you chose. We apologize for the inconvenience. Best regards, The 1001modelikits Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
small problem with a glue treated during the day
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 28/02/2019
After I placed my order and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored. Order no.: 157995 I can only advise everyone not to order here.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/02/2019
Overall all ok only observation that shipping took a few days longer than expected.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 27/02/2019
Long delivery time. Expensive shipping cost. Item arrived damaged.
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/02/2019
At the time of purchase the delivery date was different from the date I received the product. It took 1 week longer than expected according to what it said on the day I placed the order.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2019
Order placed on February 12, validated the next day. Parcel left on February 20. And now it's February 28, no news, and yet I phoned 3 days ago. "We're going to investigate!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
1001 maquettes : ""Super"" but too many problems with the carrier""Mondial Relay"" late packages lost etc.
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 26/02/2019
I have been waiting for results for a very long time and they are not serious at all. They don't even answer my ema
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2019
Hello, thank you for classifying your models in a better way. For boats, no recent racing boats, for example. We're inundated with warships (use more filters).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Delivery on time Product conforms to order Good value for money Would recommend
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/02/2019
I had ordered the 1st Spanish electric submarine, Péra, and I received ... a model of an English steam submarine... Admittedly, I could have returned it to you because the order did not correspond to the product received, although the correct references were on the invoice. But being ill and not having all my mobility I didn't have the courage to queue up at the Post Office to return it to you. In fact, for want of anything better to do, I assembled it: it took me 1 hour and that was it. So it was a very disappointing experience. This was the first time I've contacted you, and unfortunately the test was not conclusive, so this will be the last.
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 25/02/2019
Products ordered on December 16, 2018 arrived in Rome on February 21, 2019. No further comment.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/02/2019
Everything was correct and fast.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
I put 4 stars order without problem and delivery to the reception i
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Zvezda's Yak-3 at 148 is magnificent!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2019
Order validated on 302 Order amount withdrawn on our account on 502 Order shipped on 502 (announced delay 3 to 4 days) No news on 902 I send an e-mail to 1001 maquettes no answer so far.... No news to date (it's 2302). This is simply unacceptable! The models were intended to keep my son busy during his school vacations which are coming to an end.... I won't be ordering from this store again, and it's not my fault!
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 23/02/2019
A big rip-off! After I ordered and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored and now my lawyer is active. I can only advise anyone not to order here.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/02/2019
Excellent service. The material arrived in a short time perfectly packaged and without damage. I do not rate the delivery 5 stars only because I feel there was little variety in the models sent. However, I believe I will use them again in the future.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
A wide range of good products but unfortunately the delivery with worldwide relay went badly.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
Prices sometimes dissuasive (for me) Stock .. the day of my order Absence of certain references in plane in particular the A20 Havoc 172. And a palette of matches between paint brands would be great, with a truly representative indicator common to all brands.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/02/2019
Satisfied with everything.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
good order management
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Modial relay delivery a little long (8 days in transit)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Well received the order ... within the time recommended ... superb model in the detail ... I am not disappointed ... and gives desire to repeat an order next time.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2019
Disappointed I ordered a set of rear shock absorbers missing a part in the set.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Conforming items fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
bonjour déçu commande passé le 0202 tout était en stock livraison prévue le 0902 arrivé le 1302. So 10 days for an order where everything was supposed to be there. Un pe
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
good web store But review your partners zero delivery service ( mondial relais )
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/02/2019
order on 0902 shipped on 1302 ???? still nothing received to date: scam or not?
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
Bonjour je suis déçu par le délai pour une réception sous 48 heures !! un peu plus d'une semaine et tout cela sans prevenir raté pour un cadeau d'anniversaire mais conforme à mes at
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
4 days late delivery...not great!!!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
the parcel was not available at the time I was informed that it was available at the collection point
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 19/02/2019
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/02/2019
Very good service
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/02/2019
Varied offer with quality and reasonable price
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
Translated reviews
Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Nothing to say about the processing of the order and its reception. On the other hand, there are no instructions in French ...even though it says on the box that there are some inside. I've e-mailed for the instructions and I'm still waiting.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/02/2019
Delays far too long, prices too high and assistance that doesn't keep its promises. 1st and last experience
Translated reviews