Customer reviews of 1001hobbies

After 3 unanswered emails, finally yesterday by a miracle and after my review on your site, departure the same day. On this morning's tracking the order is still being prepared. 1st order and I think the last. Not serious at all for

Good afternoon! I'M SICK TO THE NOSE OF THIS GENTUZA NOT TO GIVE ME A FUCKING ANSWER TO BE CALLING FIFTEEN HUNDRED TIMES AND NOT RESPOND AND BE THREE PEOPLE TRYING AND NOTHING THEY DO NOT CALL TO PART .... MY FAILURE TO ONLY SEE OPINIONS OF THE SAME PAGE AND WHAT HAPPENS THAT THEY DO NOT LIKE TO WORK OR K? UNTIL 12 O'CLOCK? NOW LET'S SEE HOW MUCH IT COSTS ME FOR THE RETURN.... I WILL MAKE SURE NO ONE ELSE BUYS THERE.... I DON'T KNOW WHO SAYS THAT EVERYTHING IS OK...

I ordered on December 17 a Diesel locomotive series 10700 it was supposed to be a Christmas present on the site itself there was a note stating If the package was ordered before December 19 it would arrive by Christmas so I order right away I choose to pay 11 euro shipping instead of the free shipping just because I needed it to get to me on time at that point I receive on December 18 a notification of the tracking of the shipment and so far so ok only later I learn that the warehouse of this site is in France it was not specified anywhere not that it was a problem but I assumed that the package would not arrive even though they had advertised just this shipment before Christmas December 27 finally calls me the courier only after a few minutes the courier informs me that the package had ended up in Frosinone and not in the province of Siena where I live 600km from my home so already here I get upset because not only the delay of the shipment but they also totally wrong address I can assure you that it is a lifetime that I always order used THIS address and it has always arrived all on time in fact it immediately seemed strange that the courier did not know the route. I contact support several times trying to figure out where it had ended up they tell me they will let me know but it's been 4 days since I've heard anything from them moreover their courier in France doesn't give assistance for parcels outside their country I don't have an Italian shipping code and I don't know where it ended up. As of today January 3 the package still has not arrived both the assistance of 1001 modelllini and the courier is impossible to contact really bad at this point I am forced to ask for a refund. I am really regretful this is the first time something like this has happened to me.

well received and delivery as ordered

No response to my request for delivery time. Order placed on 2712. No screw tracking

Good website. Good communication by mail or chat with quick response. I ordered the model of the boat richelieu it is perfect. I highly recommend

The deliveries not sent in time because of problems with the site an order is supposed to replacer not another I want to say that I did not get the package or the one is supposed to send reimburse very of them

All good except for some delay in shipping once you choose the fast shipping option.

IT HAS BEEN A REAL ODYSSEY. I ORDERED THE HARRY POTTER WANDS ON 1312 AND THEY ARRIVED ON 0301. ACCORDING TO THE WEB IT WAS SENT BETWEEN 5-7 DAYS (AND REALLY IT WAS SENT TO THEM). WHEN I SPOKE TO THEM THEY TOLD ME THAT THEY HAD TO RECEIVE IT FROM FRANCE. AND IT SEEMS THAT INSTEAD OF GOING THROUGH MADRID IT CAME DIRECTLY BUT WITH ALMOST 15 DAYS DELAY. THANK GOODNESS IT ARRIVED FOR KINGS

It is the first time I deal with this company and although they have some quality materials and their products are reasonably priced shipping costs are very high for how late and slow the distribution is going.in fact this past December I made my first order and it took me almost a month to arrive and that because I called them because it took me a long time to get the order. How can they take so long

Model purchased December 11 to date still has not arrived. It was a Christmas present for my son big disappointment.

Package ordered on December 14 to date still no arrival. I also sent email for information but received no response. Very bad service

shipping time not respected (2 working days announced but shipped 9 days later). delivery method changed so it's a pain to get the parcel back! in short, no resp

ORDER COLLECTED QUICKLY AND CONFORMS TO WHAT I ORDERED

Hello. Despite an order placed on December 19 with products that were supposed to be in stock, my parcel has still not been delivered as of January 1. I live overseas and took advantage of a vacation in mainland France to order from this site. They sent me emails telling me that certain products were not available. Despite several reminders and information telling me that the package would be delivered to the post office, it still hasn't left the warehouse. Too bad for me, I'm going to have to have this parcel sent to my place of residence, and that's going to cost me a few more euros. I think it's a shame to charge around €50 for overseas delivery when most online retailers offer this service at a lower cost. As I've already experienced, this price is unjustified because of the long delivery time and the damaged paint pots on arrival. You'll understand that I can't be satisfied with these services for

delivery details even for out-of-stock colissimo

I received my order but between the time I ordered on December 18, 2018 and the time I received them there was a more impotent time elapsed since I received it on December 26 or 27, 2018. Instead of the 4 to 5 days as

We felt cheated. after choosing a model that says shipping in 24 hours and make me an account to place the order it turns out that you have to pay more than 20 e to get it in 2 or 3 days by DHL when it clearly states that shipping is free from 59e that if nothing of 24h more than 10 days by regular mail of course not emos bought it and thank goodness because it turns out that on ebay is much cheaper and arrives when it says that it arrived.

Ordered on 1712 - shipping announcement but nothing arrived. E-mail sent on 2112 with no response. No communication, disappointed child for Christmas and 46 euros in the wild. Balance sheet: no dispatch collection made no reply to e-mail dispatch deadlines not met. Child did not receive the gift requested. Relaunch on January 10 but no reply to previous emails, so I add

Wide choice of models, but I think you should be able to see the assembly instructions before you buy.

Correct order processing

Deplorable delivery. I order before the validation of payment I have a delivery time of 4 to 6 days or until December 22 immediately after the validation of payment I receive an email with a longer delivery time Package received after Christmas a child with his gift that is not under the tree! Unacceptable I will NEVER recommend su

Very good service and delivery adequate to my expectations and need continue like this and all my wishes for the new year and thank you again Ã

The model is fine but the shipment took a month and after calling and writing and writing and writing and calling and an impertinent person who answers the phone saying that you chose the shipment without tracking what does that have to do for a shipment that was going to take 5 to 7 days to take 27 days to arrive?

order placed on December 15 today December 31 still nothing received There is no response to emails sent and phones are not answered I now have to explain to my son that his gift for New Year has not been delivered and there is nothing for him under the tree Thank you in advance for the bad service

Misleading description of the material quality of the item ordered (Airplane): Advertised in metal, the reality: half metal, half plastic. Why advertise a scale on the catalog that doesn't correspond to reality when it would be simpler to put the real size of the object? All in all, very good value for money, no hidden costs.

Product corresponds perfectly to my acha

It was simple and easy to make, but the parts came apart.

on time, packaging in good condition. Beautiful model. Only problem: no French instructions, fortunately the recipient of the gift is rather experienced and there are translators on inte

Clear and good ordering process. Unfortunately, I was not satisfied with the shipping. There are three shipping methods. I had opted for the middle one which is a bit faster (2-4 days with tracking number) Unfortunately I only received the package 9 days later. If this problem could be solved, I would gladly order again.

onbetrouwbare shop deze shop is niet aan te raden om er te kopen ben nog steeds op mijn geld aan het wachten van teruggestuurd produkt 737,33€ in totaal wat veel geld is nu al 2 maand ze houden een mens aan het lijntje zij hebben hun produkt terug en ik mijn geld niet best er niet kopen niet te vertrouwen ze lichten een mens op

onbetrouwbare shop deze shop is niet aan te raden om er te kopen ben nog steeds op mijn geld aan het wachten van teruggestuurd produkt 737,33€ in totaal wat veel geld is nu al 2 maand ze houden een mens aan het lijntje zij hebben hun produkt terug en ik mijn geld niet best er niet kopen niet te vertrouwen ze lichten een mens op

Very slow delivery and very expensive shipping. Answer: The order was placed on the 6th at 12:30 together with the payment. The shipment was made on the 12th right. Arriving on the 15th also true.

It would all be very well done if it weren't for the waiting time: I have been waiting for my package since 1412 and today is 2912!

Package conforms to order: kit box Fast shipping protected by model glue unusable ... and paint thickened so difficult to use domma

the model was sent on time. the parcel was well protected. all the contents conform to the product description. for another purchase, i wouldn't hesitate to trust this company. thank you. PS: the paint cans included in the box are really too small and oblige us to buy others, which was not mentioned to us during our telephone contact with the sales representative.

The assembly instructions could be more detailed. Blue paint spreads very poorly and not evenly

NO EFFORT WAS TAKEN TO CHOOSE BEST… NO EFFORT WAS TAKEN TO CHOOSE BEST KITS' BOXES FOR ME, THERE WERE CREASES AND DENTS ON MANY AREAS! FACTORY SEAL ON ONE OF THE BOXES WAS TORN WIDE OPEN AND YOU DIDN'T CARE ABOUT IT AND SENT IT TO ME LIKE NOTHING HAPPENED!

The product corresponds to what is published by the seller.

I was a little apprehensive about the delivery but then everything worked out for the best