Customer reviews of 1001hobbies

4,2 /5

Based on 40 284 published reviews

5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 19/12/2018 à 00h00 following a purchase from 19/12/2018

Took too long to receive it. Took too long to receive it.

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Response from 1001hobbies Published on 19/12/2018

Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team

Acheteur Vérifié

Published on 18/12/2018 à 00h00 following a purchase from 18/12/2018

parcel badly packed box open decal sheet deteriorates delivery time very

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Acheteur Vérifié

Published on 18/12/2018 à 00h00 following a purchase from 18/12/2018

Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (

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Acheteur Vérifié

Published on 18/12/2018 à 00h00 following a purchase from 18/12/2018

one month after the commnade still not delivered any unbearable news

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Verifizierter Käufer

Published on 17/12/2018 à 00h00 following a purchase from 17/12/2018

The order was processed without any problems. Top! However, the fact that fees are charged for Paypal is not exhilarating!

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Comprador Verificado

Published on 17/12/2018 à 00h00 following a purchase from 17/12/2018

Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week

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Acheteur Vérifié

Published on 17/12/2018 à 00h00 following a purchase from 17/12/2018

perfect kidney to say

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Acheteur Vérifié

Published on 17/12/2018 à 00h00 following a purchase from 17/12/2018

quality paint, I received what I had ordered, plus an extra pot of identical paint! (3 pots ordered = 4 received) only the delivery time was a little long (a good

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Acheteur Vérifié

Published on 17/12/2018 à 00h00 following a purchase from 17/12/2018

delivery time too long

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Acheteur Vérifié

Published on 17/12/2018 à 00h00 following a purchase from 17/12/2018

... delivery a little too long ... otherwise very good packaging

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Verified Buyer

Published on 17/12/2018 à 00h00 following a purchase from 17/12/2018

This has to be the worst company I have ever dealt with on line. They don't have a UK warehouse. They take orders letting you believe they have stock which they don't. When I finally get someone a the phone(in France) he didn't really care about the issues that I had pointed out and offered no way to fit it. If you are thinking of ordering DON'T. Move on to the next page and hopefully have better luck than I have had with these people.

Acheteur Vérifié

Published on 17/12/2018 à 00h00 following a purchase from 17/12/2018

Waiting time a little long. But probably due to traffic disruptions.

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Acheteur Vérifié

Published on 17/12/2018 à 00h00 following a purchase from 17/12/2018

Package opened, packaging torn. Paint missing

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Acheteur Vérifié

Published on 16/12/2018 à 00h00 following a purchase from 16/12/2018

trèèèèèèèèèèèèèÃ

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Acheteur Vérifié

Published on 16/12/2018 à 00h00 following a purchase from 16/12/2018

just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.

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Acheteur Vérifié

Published on 16/12/2018 à 00h00 following a purchase from 16/12/2018

Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.

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Acheteur Vérifié

Published on 15/12/2018 à 00h00 following a purchase from 15/12/2018

I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.

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Response from 1001hobbies Published on 20/02/2019

Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team

Verified Buyer

Published on 15/12/2018 à 00h00 following a purchase from 15/12/2018

I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.

Verified Buyer

Published on 15/12/2018 à 00h00 following a purchase from 15/12/2018

I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.

Response from 1001hobbies Published on 20/02/2019

Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team

Acheteur Vérifié

Published on 15/12/2018 à 00h00 following a purchase from 15/12/2018

This time delivery was a little slow. However, nothing negative to report about the shipment as usual.

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Acheteur Vérifié

Published on 14/12/2018 à 00h00 following a purchase from 14/12/2018

Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...

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Response from 1001hobbies Published on 14/12/2018

Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team

Verified Buyer

Published on 14/12/2018 à 00h00 following a purchase from 14/12/2018

Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...

Response from 1001hobbies Published on 14/12/2018

Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team

Comprador Verificado

Published on 14/12/2018 à 00h00 following a purchase from 14/12/2018

Very bad after-sales service, responding to different delivery days.

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Acheteur Vérifié

Published on 14/12/2018 à 00h00 following a purchase from 14/12/2018

very good order received no problem everything ok thanks to next

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Verifizierter Käufer

Published on 13/12/2018 à 00h00 following a purchase from 13/12/2018

The delivery took far too long.

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Acheteur Vérifié

Published on 13/12/2018 à 00h00 following a purchase from 13/12/2018

Order well processed and delivered on time and well organized

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Acheteur Vérifié

Published on 13/12/2018 à 00h00 following a purchase from 13/12/2018

if 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!

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Acquirente Verificato

Published on 12/12/2018 à 00h00 following a purchase from 12/12/2018

Everything as written. Goods packed well and arrived on time with no damage. Reliable. Experience to be repeated.

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Acheteur Vérifié

Published on 12/12/2018 à 00h00 following a purchase from 12/12/2018

The order was processed very quickly but the carrier took a long time. Please see if you can find another service provider. However, I am willing to pay delivery charges to receive my package in two days.

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Acheteur Vérifié

Published on 12/12/2018 à 00h00 following a purchase from 12/12/2018

delivery time a bit long but apparently due to mondial relay and depending on the events of the mo

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Verified Buyer