English 
V
Rating: 2 out of 5
Got exactly what i ordered and on time
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Quality in this product
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C
Rating: 4 out of 5
The order arrived quite late but I think it was due to the shipping agency. For its part 1001 maquetas has responded to all my emails and has offered me alternatives.
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A
Rating: 2 out of 5
I placed an order on the site at the beginning of December and my order has still not been dispatched. I don't mind hearing that you've had supplier problems, but 2 days before Christmas I find this a serious lack of professionalism.
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A
Rating: 3 out of 5
Took too long to receive it. Took too long to receive it.
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Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
V
Rating: 3 out of 5
Took too long to receive it.
V
Rating: 3 out of 5
Took too long to receive it. Took too long to receive it.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. We are shipping from France so the delivery to Canada takes a bit longer. Please do not hesitate to contact us if you have any question. Kind regards, The 1001Modelkits Team
A
Rating: 3 out of 5
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
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A
Rating: 3 out of 5
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
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A
Rating: 4 out of 5
Fast and impeccable order
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A
Rating: 3 out of 5
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
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A
Rating: 1 out of 5
I canceled my order 10 minutes after placing it, had a person on the phone twice and you sent it anyway. I call that esc
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V
Rating: 4 out of 5
Very good service but wasn't happy about the additional charge for using pay pal. Delivery took slightly longer than expected but that's more to do with postal services. Kit was well packed and packaging was very strong and sturdy. Would definitely use 1001 model kits again especially for hard to find European model kits. Have already recommended them to friends.
A
Rating: 4 out of 5
good products good service
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A
Rating: 4 out of 5
Very fast shipping. Goods matching the description. However, the contents of one of the boxes came off the supports because the boxes are not sealed. Recommended seller
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A
Rating: 1 out of 5
parcel badly packed box open decal sheet deteriorates delivery time very
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A
Rating: 3 out of 5
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
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A
Rating: 1 out of 5
one month after the commnade still not delivered any unbearable news
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V
Rating: 4 out of 5
The order was processed without any problems. Top! However, the fact that fees are charged for Paypal is not exhilarating!
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C
Rating: 2 out of 5
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
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A
Rating: 4 out of 5
perfect kidney to say
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A
Rating: 4 out of 5
quality paint, I received what I had ordered, plus an extra pot of identical paint! (3 pots ordered = 4 received) only the delivery time was a little long (a good
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A
Rating: 2 out of 5
delivery time too long
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A
Rating: 4 out of 5
... delivery a little too long ... otherwise very good packaging
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V
Rating: 1 out of 5
This has to be the worst company I have ever dealt with on line. They don't have a UK warehouse. They take orders letting you believe they have stock which they don't. When I finally get someone a the phone(in France) he didn't really care about the issues that I had pointed out and offered no way to fit it. If you are thinking of ordering DON'T. Move on to the next page and hopefully have better luck than I have had with these people.
A
Rating: 3 out of 5
Waiting time a little long. But probably due to traffic disruptions.
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A
Rating: 1 out of 5
Package opened, packaging torn. Paint missing
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A
Rating: 3 out of 5
trèèèèèèèèèèèèèÃ
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A
Rating: 3 out of 5
just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
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A
Rating: 3 out of 5
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
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A
Rating: 2 out of 5
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
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Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
V
Rating: 2 out of 5
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
V
Rating: 2 out of 5
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
A
Rating: 4 out of 5
This time delivery was a little slow. However, nothing negative to report about the shipment as usual.
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A
Rating: 3 out of 5
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
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Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
V
Rating: 3 out of 5
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
C
Rating: 2 out of 5
Very bad after-sales service, responding to different delivery days.
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A
Rating: 4 out of 5
very good order received no problem everything ok thanks to next
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V
Rating: 3 out of 5
The delivery took far too long.
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A
Rating: 1 out of 5
if 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!
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