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A
Rating: 4 out of 5
the choice of models is very interesting. fast order processing and delivery. Keep up the good work. Best regards
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Wide selection, fast service and well-protected items. Prices a bit high though: you can find cheaper... I'm still a regular customer
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A
Rating: 3 out of 5
Delays too long ...
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V
Rating: 2 out of 5
Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!
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A
Rating: 4 out of 5
Fast transaction.
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A
Rating: 3 out of 5
Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities
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A
Rating: 4 out of 5
Satisfied with the service and delivery time
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G
Rating: 3 out of 5
I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product
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A
Rating: 2 out of 5
But in your opinion what review should I write since I haven't received anything yet !!!
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A
Rating: 3 out of 5
Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have
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A
Rating: 4 out of 5
Very good packaging
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A
Rating: 4 out of 5
I always place my orders by phone: always well understood and well served: nothing more to say.
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A
Rating: 2 out of 5
Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.
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A
Rating: 4 out of 5
very happy
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V
Rating: 1 out of 5
Absolute disaster. One model canceled before shipping even by phone. is still sent and money is deducted (cheek!!!) now run after the money. The second model (BF109 117-€) completely deletantisch assembled. Motor crooked, controls not adjusted correctly. Conclusion does not fly and is for the ton I never order there again !!! except expensive nothing too good.
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V
Rating: 1 out of 5
Muy mala compre un producto que decía… Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala
A
Rating: 1 out of 5
Muy mala compre un producto que decía... Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala
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A
Rating: 3 out of 5
Order placed on 2709 to date still nothing received!! thank you to look at the reason for this non-delivery note that payment was made and transferred on 2709 thank you for your di
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A
Rating: 3 out of 5
the products ordered have arrived but almost 15 days after they were ordered
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C
Rating: 1 out of 5
You have not sent me what I asked for. On top of that, now there is no sign of a vine
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G
Rating: 4 out of 5
I was kept neatly informed of the status of my order and the quality of what was offered matched my expectations
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A
Rating: 4 out of 5
First experience with 1001maquettes. Easy to use website. Ordering is easy. The order is tracked and the status is known. The material ordered arrived in protective packaging. All in all, the transaction went very smoothly.
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A
Rating: 4 out of 5
thanks for everything gp
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A
Rating: 4 out of 5
I had a problem validating my order. In a few emails the problem was solved and the parcel received on time. I had written a review of a model and I can't find it anymore. I wanted to show a photo of the model I had made... impossible. In short! Service like
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V
Rating: 3 out of 5
Always` very good
A
Rating: 4 out of 5
content du cite 1001 maquettes .
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A
Rating: 2 out of 5
Fast delivery, nothing to say. We tore our fingers off with the glue and also our eyes, not to mention our irritation, despite our angelic patience! It was a gift for my husband that could have become a cause for divorce!!!! They were pallets of small bottles to assemble yourself.
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A
Rating: 2 out of 5
I am still waiting for items to be... I am still waiting for items to be delivered!
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
V
Rating: 2 out of 5
I am still waiting for items to be… I am still waiting for items to be delivered!
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
G
Rating: 3 out of 5
The delivery of packages is on the slow side because they work with Bpost DHL or Fedex or UPS is better in terms of delivery time I would also like to receive an email when exactly my package is delivered (day and time) For the rest of the material I am satisfied
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G
Rating: 3 out of 5
Reliable give you good advice But the shipment from France takes a bit longer half a week grt hzeelenberg
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A
Rating: 1 out of 5
Ho effettuato l'ordine al 10 di agosto al 5 settembre ancora non avevo alcuna news da parte loro solo un ipotetico stiamo cercando di recuperare presso il nostro fornitore il suo modello. Giudizio negativo al massimo. Ho attivato Paypal per recuperare i miei soldi che grazie a loro ho ricevuto indietr
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A
Rating: 4 out of 5
Delivery times too long
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A
Rating: 1 out of 5
Ho effettuato l'ordine al 10 di agosto al 5 settembre ancora non avevo alcuna news da parte loro solo un ipotetico stiamo cercando di recuperare presso il nostro fornitore il suo modello. Giudizio negativo al massimo. Ho attivato Paypal per recuperare i miei soldi che grazie a loro ho ricevuto indietr
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C
Rating: 1 out of 5
On the page indicated ""product in stock delivery in 24 hours "" then when paying I indicated that 7 days in the end it took 15 days to arrive. I will not buy again from
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A
Rating: 4 out of 5
good delivery times and good merchandise
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A
Rating: 1 out of 5
Change of address not taken into account on the site. My parcel was therefore lost and returned to sender, despite my numerous emails and calls to the Colissimo service to change my address. After a week on the phone with a 1001 maquettes advisor who assured me that he would send me an order right away, I've been waiting 15 DAYS for my parcel! This is unacceptable! Competitor sites (like OupsModel, for example) will be delighted to help me.
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A
Rating: 4 out of 5
I do not rate 5 stars because of the somewhat long shipping time but otherwise it is OK.
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V
Rating: 1 out of 5
The box came with duplicate parts and was missing a whole section of parts
V
Rating: 1 out of 5
Missing section of parts The box came with duplicate parts and was missing a whole section of parts
Response from 1001hobbies
Good afternoon, We have send you an email about this issue. Best regards, The 1001Modelkits Team